User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Logging in to and Locking Your Phone
Topics:
• Logging in to VVX Business Media Phones
• Log In to a Visitor Desk Phone
• Log In to a Host Phone
• Log In to a Guest ACD Phone
• Sign In Using Your BroadSoft UC-One Credentials
• Locking Your Phone
VVX business media phones enable you to log in to your phone with login credentials, sign in to the
phone with your BroadSoft UC-One credentials or lock your phone.
Logging in to VVX Business Media Phones
If your system administrator has set up user credentials for your phone, you can log in to a phone and
access your contacts or favorites, settings, and calendar, if enabled.
You can view your personal settings from any phone or system within your organization. Contact your
system administrator for your user credentials.
Note: Some of the features described in this section require access to the Basic settings menu. If your
phone requires a password to access the Basic settings menu, contact your system administrator
for assistance.
Log In to a Phone
Depending on how your system administrator set up the User Login feature, you may need to log in to a
Polycom phone before you can use one.
By default, Polycom devices do not require you to log in before you can use them. However, if you do not
log in, you see the default profile. When you log in, you have full access to your personal settings and
your directory. Any settings you change while logged in to a public phone are saved and displayed the
next time you log in to any phone.
Procedure
1. Do one of the following:
• If you see the User Login screen, proceed to step 3.
• If you do not see the User Login screen, navigate to Settings > Features > User Login >
Log In.
For VVX 1500 phones, select Menu > Features > User Login > Log In.
2. From the User Login screen, enter your user ID and password, and select Log In.
When your login credentials are accepted, your personal profile displays. If your credentials are
not accepted, a message indicating your log in failed is displayed, and the User Login screen is
displayed again. Check with your system administrator to confirm your login credentials.
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