User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Audio Calls........................................................................................................41
Placing and Answering Audio Calls.................................................................................. 41
Placing Audio Calls................................................................................................ 42
Redial a Number.................................................................................................... 45
Redial a Contact when the Contact is Available.....................................................46
Choosing a Protocol for Audio Calls.......................................................................46
Answering Audio Calls........................................................................................... 47
Switch Among the Handset, Headset, and Speakerphone............................................... 49
Mute and Unmute Audio................................................................................................... 49
Holding and Resuming Calls.............................................................................................49
Hold a Call..............................................................................................................49
Resume a Call........................................................................................................50
Resume a Call on an Expansion Module............................................................... 50
Ending Calls...................................................................................................................... 50
End an Active Audio Call........................................................................................50
End a Held Call...................................................................................................... 50
Transferring Calls..............................................................................................................50
Choose a Default Transfer Type.............................................................................51
Transfer a Call........................................................................................................51
Cancel a Transfer...................................................................................................51
Parking and Retrieving Calls on the BroadSoft BroadWorks Server................................ 51
Park a BroadSoft Call.............................................................................................52
Retrieve a Parked BroadSoft Call.......................................................................... 52
Retrieve a Parked BroadSoft Call on Another Phone............................................ 52
Ignore a Parked Call...............................................................................................53
Managing Calls................................................................................................................. 53
Display Calls from the Lines Screen...................................................................... 53
Display Calls from the Calls Screen....................................................................... 54
Manage a Call from the Calls Screen.....................................................................54
Managing Calls on VVX 1500 Phones.............................................................................. 54
View a List of Calls................................................................................................. 55
Manage a Call........................................................................................................ 55
Managing Calls Remotely................................................................................................. 55
Managing Calls with BroadSoft UC-One BroadWorks Anywhere.......................... 56
Managing Calls with BroadSoft UC-One Remote Office........................................ 57
Ignoring or Rejecting Incoming Calls................................................................................ 58
Ignore or Silence an Incoming Call........................................................................ 58
Reject Incoming Calls.............................................................................................58
Reject Calls from a Contact....................................................................................59
Rejecting Calls with Do Not Disturb....................................................................... 59
Contents
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