User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Place a Call from Recent Calls
You can place calls to contacts from the Recent Calls list, which contains calls that were recently placed,
answered, or missed.
Procedure
1. Navigate to Directories and select Recent or Recent Calls.
On VVX 1500 phones, press the Directory key, and select Call Lists.
2. From the Calls List screen, select a contact and select Dial.
Calling Favorites
You can call your favorites from the Favorites list or by selecting a favorite on your Home or Lines screen.
On VVX 1500 phones, you can call a favorite on the Home screen.
Call Favorites from the Favorites List
When you add a contact as a favorite on VVX business media phones, the contact is added to your
Favorites list. You can call contacts directly from the Favorites list.
Procedure
1. Select New Call.
2. From the Dialer, select Favorites.
3. Select a favorite, and select Dial.
On VVX 500/501 and 600/601 phones, the call is automatically placed after you select a favorite.
Call Favorites from the Home or Lines Screen
You can quickly call favorites from the Home or Lines screen on VVX business media phones.
Procedure
» Do one of the following:
• On VVX 101, 201, 300 series and 400 series phones, press a line key associated with a
favorite on the Lines screen.
• On VVX 500/501 and 600/601 phones, press the Home key , tap your phone line, and tap
a favorite.
• On VVX 1500 phones, tap a favorite.
A call is placed to the favorite automatically.
Calling Contacts from the Directory
On VVX business media phones, you can search for and call contacts in your Contact Directory, the
Corporate Directory, and the BroadSoft Directory, if enabled.
Call a Contact from a Directory
On VVX business media phones, you can place a call to a contact directly from your directory or you can
select contacts in your directory to call from the New Call screen.
Procedure
1. Do one of the following:
• Select Directories.
Audio Calls
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