User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
The phone plays a tone and the call is answered automatically on the contact's phone.
4. After the call is answered, speak your message then select End Call.
Place an Intercom Call During a Call
You can place an intercom call to another contact during an active call.
Procedure
1. Select Hold > Intercom.
The active call is placed on hold and the dialpad is displayed.
2. Enter a number or select a contact.
3. Select Dial.
The phone plays a tone and the call is answered automatically on the contact's phone.
4. After the call is answered, speak your message and select End Call.
5. Select Resume.
Place a Call from an Expansion Module
You can place a call using the line keys on expansion modules connected to supported VVX business
media phones.
Procedure
» Do one of the following:
• Press a line key corresponding to an available line and dial the number.
• Press the line key of the assigned favorite you want to call.
The call is placed and is displayed on your phone's screen.
Place a Call with a Hidden Number
When your phone is registered with the BroadSoft BroadWorks server, you can choose to hide your
phone number when you place a call.
Check with your system administrator to find out if this feature is available on your phone.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
On VVX 1500 phones, navigate to Menu > Features > UC-One Call Settings.
2. If you have more than one line registered, select a line.
3. Select Line ID Delivery Blocking and select Enabled.
Your number does not display when you place calls to contacts.
Redial a Number
VVX business media phones automatically keep a record of all calls placed. You can recall the last
contact you called using Redial, if enabled by your system administrator.
Procedure
» Select Redial.
Audio Calls
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