User Guide

A green bar on the line key indicates the line has an active call, and a flashing red bar indicates the line
has one or more held calls.
View a List of Calls
Your phone displays only the list of calls for one line at a time. If you have multiple lines on your phone,
you have to select the line to view calls on that particular line.
Procedure
» Tap the line.
The line key glows green and a list of held calls is displayed above the soft keys. The first held call
on the line is automatically resumed.
Manage a Call
You can manage a call by holding, resuming, or transferring the call, or you can initiate a conference.
When you have more than three held calls on a line, you can press the left and right arrow keys to display
the remaining held calls.
Procedure
1. Tap the line with the held calls.
The first held call on the line is automatically resumed.
2. Tap or use the right arrow key to view additional held calls.
3. Tap a held call.
4. Do one of the following:
• Tap Hold or press the Hold key to place an active call on hold.
• Tap Resume or press the Hold key.
• Tap End Call to end a call with a contact. You can only end active calls. Resume a held call
first before ending it.
• Tap Transfer to send the call to another contact.
• Tap Conference to initiate a conference call.
Managing Calls Remotely
When your VVX phone is registered with a BroadWorks server and you are signed in to the phone with
your BroadSoft UC-One credentials, you can manage calls to your line remotely from any of your phones
using the BroadWorks Anywhere or Remote Office features.
With these features, you can handle any incoming calls to your office phone on other phones or mobile
devices and move calls from your mobile device to your desk phone without ending the call.
Check with your system administrator to find out if these features are available on your phone.
Audio Calls
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