User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Managing Calls with BroadSoft UC-One BroadWorks Anywhere
BroadWorks Anywhere is a BroadSoft UC-One feature that enables you to use one phone number to
receive calls on your desk phone, mobile phone, or home office phone and place calls from any of these
phones using one number.
BroadWorks Anywhere also enables you to move calls between your desk phone and mobile phone as
well as perform any additional functions, such as intercom calls that you would make from your desk
phone.
Contact your system administrator or service provider for more information on using BroadWorks
Anywhere.
Enable BroadWorks Anywhere
You can enable BroadWorks Anywhere on VVX phones, add locations that act as duplicates of your desk
phone, and manage all your calls from those locations. VVX phones support up to 10 phone numbers
added as BWA locations for each registered line.
You can save a location name, primary number, and alternate number for each location you add. When
you add a location, you can also choose to enable the following settings:
• Diversion Inhibitor—Determines if diversion inhibitor must be enabled when extending a call to the
remote BWA location.
• Answer Confirmation Required —Requires confirmation when a call is answered by a remote
location.
• Call Control—Determines if call control is handled by the BWA location or by the BroadWorks
server.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
On VVX 1500 phones, navigate to Menu > Features > UC-One Call Settings.
2. Select a line.
3. Select BroadWorks Anywhere and press Add.
4. Enter information for the Status, Name, Primary Number, and Alt. Number/SIP URI fields, if
applicable.
5. Choose the settings you want to enable.
6. Select Save.
Edit BroadWorks Anywhere Locations
After you enable BroadWorks Anywhere and add locations on phone, you can edit the added locations.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
On VVX 1500 phones, navigate to Menu > Features > UC-One Call Settings.
2. Select a line.
3. Select BroadWorks Anywhere and select a location.
4. Edit the selection.
5. Select Save.
Audio Calls
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