User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Disable BroadWorks Anywhere Locations
When you return to the office or want to stop remotely managing your calls, you can disable BWA
locations.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
On VVX 1500 phones, navigate to Menu > Features > UC-One Call Settings.
2. Select a line.
3. Select BroadWorks Anywhere and select a location.
4. Select Status > Disabled.
5. Select Save.
Remove BroadWorks Anywhere Locations
You can choose to remove BroadWorks Anywhere locations that you do not want to manage remote calls
from anymore.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
On VVX 1500 phones, navigate to Menu > Features > UC-One Call Settings.
2. Select a line.
3. Select BroadWorks Anywhere and select a location.
4. Select Delete.
Managing Calls with BroadSoft UC-One Remote Office
With the Remote Office feature, you can forward all incoming calls to VVX business media phones to a
remote office number, such as your mobile or home office number, when you are away from the office.
You can answer all incoming calls to your desk phone on your mobile phone or home office phone. Any
calls you place to contacts from your remote office number show your desk phone number on the caller
ID.
Contact your system administrator or service provider for more information on using Remote Office.
Add a Remote Office Number
You can add one number only as your remote office number.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
On VVX 1500 phones, navigate to Menu > Features > UC-One Call Settings.
2. Select a line.
3. Select Remote Office.
4. Enter your remote office number and press Enabled.
5. Select Save.
All calls made to your desk phone are forwarded to the remote office number.
Disable Remote Office
When you return to the office or want to stop forwarding your calls, make sure you disable Remote Office.
Audio Calls
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