User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
» During a bridge call, select Transfer and dial the PRV code or select the Privacy soft key, if
enabled.
A confirmation tone plays when privacy is enabled and the call is resumed automatically. The
bridge call is now private and additional MADN members are not allowed to join the call.
Alcatel-Lucent Shared Call Appearance
When your phone is registered with the Alcatel-Lucent CTS, you can use the Shared Call Appearance
(SCAP) feature to share a single line with other contacts as a member of a group. System administrators
assign members to SCAP groups.
This feature is not supported on VVX 101 and 1500 phones. Check with your system administrator to find
out if this feature is available on your phone.
Any SCAP group member can place, answer, hold, or resume calls on the line. SCAP group members
can also bridge in on a call on the shared line. Additionally, all group members can view the status of a
call on the shared line on their phones. Each line supports up to 21 call appearances.
Placing a SCAP Call
Any group member can place a call on the Shared Call Appearance line.
When a member places a call on the shared line, the other members are notified with a steady red LED
light on the line key on members' phones. Multiple group members can place outgoing calls while a call is
in progress on the shared line.
Answering a SCAP Call
Any incoming call to the shared line rings on all group members' phones simultaneously; the call is
displayed on all members' screens, and a green LED light flashes on the line key.
Any group member can respond to an incoming call to the shared line. When a group member answers
an incoming call, the line key's LED indicator on all phones changes to a steady red light to indicate the
call was answered. Members can also view the status of a call on the shared line by pressing and holding
the corresponding line key for one second. The call's status and the Bridge In soft key display for five
seconds.
Bridge In to an Active SCAP Call
Multiple group members can bridge in to one call if the call is public. After a group member bridges in to a
call, the call becomes a bridge call—a call between two or more SCAP members and another party.
Ask your system administrator about the maximum number of participants allowed on a bridge call.
If the call is private or if bridging is disabled, the Bridge In soft key does not display or you cannot bridge
in to active calls answered by other group members.
Procedure
1. Press and hold the line key with the active call for one second.
2. Select Bridge In.
If enabled, a bridge tone plays notifying the other call participants that you are bridging in on the
call.
Shared Lines
Polycom, Inc. 75