User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Leave a Bridge SCAP Call
Any member in a bridge call can leave the call, and the call remains active.
Procedure
» Select the End Call soft key or place the handset in the cradle.
Your connection to the bridge call is ended, and the other call participants remain on the call.
You can rejoin a bridge call after leaving by pressing the Bridge In soft key again.
Make an Active SCAP Call Public
By default, all active calls on the shared line are private. After a call is answered, you can make the call
public and enable other SCAP members to bridge in to the active call.
Procedure
» During an active call, select Share.
The call is now public, the Private soft key is displayed, and other group members can bridge into
the call.
Make an Active SCAP Call Private
After you make a call public and allow group members to bridge in to the call, you can make the call
private to prevent more group members from bridging in to the call.
Procedure
» During an active bridge call, select Private.
The call is now private and other group members cannot bridge in to the call.
Holding or Passing SCAP Calls
You can choose to hold or pass a call on the shared SCAP line. When you place a call on hold, the call is
held on your phone. You are the only one that can view the held status of the call and resume the call.
Passing a call enables other group members to resume the call on the shared line.
Pass an SCAP Call
When you pass a call, you enable SCAP group members to view the held status of the call and resume
the call.
You cannot pass active bridge calls on the shared line.
Procedure
» During an active call, select Pass.
The call is placed on hold and all members on the shared line can view and resume the passed
call.
Resume a Passed SCAP Call
Any group member can resume a passed call on the shared line.
When an active call is passed on the shared line, all group members are notified of the call's new status
by a flashing red LED light on the line key on all members' phones, if enabled by your system
administrator.
Shared Lines
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