User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Message Action
Camera removed. Indicates that you have detached your camera from your phone.
Camera is not connected Indicates that a camera is not attached to your phone and that you are
accessing a feature or function that requires that the camera be attached.
Video Call Settings
You can update video settings to change the way video calls display on your video-enabled VVX phones.
Note that if you update settings during a call, the new settings apply to the next call and not the current
call.
Note: Some of the features described in this section require access to the Basic settings menu. If your
phone requires a password to access the Basic settings menu, contact your system administrator
for assistance.
Set the Call Rate for Video Calls
You can set the maximum call rate to use for a video call and the selected call rate applies to your next
video call.
Your system administrator can set a maximum call rate for video calls, and you cannot select a call rate
above this limit. You can choose a call rate between 128 kbps and 768 kbps. The default setting is 512
kbps.
Procedure
1. Navigate to Settings > Basic > Call Rate.
For VVX 1500 phones, navigate to Menu > Settings > Basic > Call Rate.
2. From the Call Rate screen, select the maximum call rate you want to use for video calls.
Stop Video for All Calls
You can stop your phone from automatically transmitting your video at the start of all calls by disabling the
Auto Start Video Tx setting. The default setting is enabled, which automatically transmits video at the start
of every call.
Note: Stopping video doesn't create an audio-only call. Even if you stop video, video information is still
transmitted to the far side as a still picture, and the call is still a video call.
Procedure
1. Navigate to Settings > Basic > Video > Video Call Settings.
For VVX 1500 phones, navigate to Menu > Settings > Basic > Video > Video Call Settings.
2. From the Video Call Settings screen, select Auto Start Video Tx > Disabled.
When disabled, your phone does not automatically transmit video at the start of all calls and the
No Video icon is displayed next to your video during video calls.
Video Calls on VVX Business Media Phones
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