Contact Information Copyright Notice Copyright © 2007, 2008 Polycom, Inc. All rights reserved under the International and pan-American Copyright Conventions. No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Polycom, Inc.
SpectraLink 6020 Wireless Telephone SpectraLink 6020 Volume Up Volume Down Softkeys Headset Jack START END Nav keys Left/Up For messaging applications 1 2ABC 3DEF 4GHI 5JKL 6MNO 7PQRS 8TUV 9WXYZ <* 0 #> FCN Keypad LINE FCN LINE Microphone 2 Right/Down For messaging applications
INTRODUCTION Your SpectraLink 6020 Wireless Telephone is a state–of-the-art communication device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone. However, the handset utilizes the private telephone system installed in your facility and will not operate outside the area covered by this system. About This Guide This guide is meant to provide general information about your handset.
Notice Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
TABLE OF CONTENTS THE HANDSET .......................................................................... 7 Modes of Operation ..............................................................................7 Menu Navigation .................................................................................7 Handset Displays ..................................................................................8 Shortcut Keys ......................................................................................
Carrying Options .................................................................................32 Headsets ............................................................................................32 HANDSET ADMINISTRATION ................................................ 33 FAQs ..................................................................................................33 SAFETY INFORMATION ......................................................... 36 Chargers and Battery Packs .................
The Handset THE HANDSET Modes of Operation Your handset has four modes of operation: Mode Description Standby The handset is not in a call or messaging. Active A call is coming in, a call is being dialed or the handset is in a call or messaging. Config Menu User preferences are being accessed in the Config Menu. In this mode the handset is on, but will not receive calls. Message Alert Custom text messaging applications may be programmed for your facility. This mode is activated through the FCN menu.
The Handset Handset Displays The top row of the display provides status indicators for various handset conditions. It is referred to as the status bar. The middle lines display information about the handset identity, user profile, calls in progress, menu options, and data from the telephone system. The bottom row displays softkey labels. Standby Mode Display Extension Ext.
When a menu is displayed, a shortcut key may be displayed on the right edge of the menu line. Press the corresponding number on the keypad to activate the corresponding menu option.
The Handset Status Bar Indicators Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out of range. If voicemail is available the voicemail icon will appear when a new voicemail message is received. The battery icon indicates the amount of charge remaining in the Battery Pack. When only one level remains, the Battery Pack needs to be charged. The speakerphone icon displays when the speakerphone is active.
Locked Locked indicates that the keypad is locked to prevent accidental activation. Press the Unlk softkey and then the # key to unlock it. The download icon indicates that the handset is downloading code. This icon only appears while the handset is running the over-the-air downloader. It appears to the right of the signal strength icon in the same location as the voicemail icon.
The Handset Label Action Clear Deletes the entry. Cancel Returns to the previous menu display without saving any data that might have been entered. Del Delete Deletes the character to the left of the cursor. Exit Exit Exits out of the menus. Hold Hold Places a call on hold. Mute Mute Toggles to mute or unmute the microphone. Negative reply Press to reply “No” to a displayed question. Play Play Plays the selected ring tone. Prof Profile Opens the Profile menu.
GETTING STARTED Place the handset into the charger for a minimum of two hours. The handset's Battery Pack must be fully charged before its first use. See the Charger Models section for full information. Basic Handset Operation Summary If you want to Then Remove the Battery Pack Press down on the latch on the Battery Pack at the back of the handset and pull the Battery Pack towards you. The Battery Pack releases outward.
Getting Started If you want to 14 Then Turn handset off Press and hold the END key. One chirp will sound. If you are in a call, hang up first, then turn off the handset. Unlock the keypad Press the Unlk softkey, then #, to unlock the keypad. Lock the keypad Press the Cfg softkey, then NavOK. Navigate to Phone Settings in the Config Menu for Keypad Autolock settings. Make an internal call Press the START key, wait for a dial tone, then dial the extension.
Then Answer a call The handset will ring or vibrate to alert you of an incoming call. Additionally, a line indicator on the display may flash and the display may show information about the call, such as the caller’s name and extension. To answer a call, press the START key and hold the earpiece to your ear. You may also activate the speakerphone by pressing the Spkr softkey or use a headset.
If you want to Place a call on hold Getting Started Resume a held call Press the Hold softkey. Press the LINE key followed by the line number key. Mute the microphone Press the Mute softkey. End the call Press the END key. Be sure to do this at the end of each call to return to the standby mode. Change the profile Press the Prof softkey and use the Nav keys to select a new profile while in standby mode. The selected profile is marked with an asterisk (*).
If you want to Use message alerts Then 17 Getting Started If programmed in your facility, message alerts may be activated by pressing the FCN key and then a menu option assigned by the system administrator. The asterisk (< *) key is used for left and up navigation and the pound (# >) key is used for right and down navigation. Contact your system administrator for detailed information about message alert mode.
ADVANCED FEATURES Facility-Specific Features Press the FCN key while off-hook or in a call to display the the menu options programmed for advanced telephony features such as transfer, conference, and voicemail. Contact your system administrator for more information about custom features available in your facility. Advanced Features Message Alert Feature Custom applications may allow you to read and respond to text messages.
softkey to delete the character to the left. Insert new data by pressing the buttons on the keypad. Alphanumeric entries: CAPS 1 1 2 2abc 2ABC 3 3def 3DEF 4 4ghi 4GHI 5 5jkl 5JKL 6 6mno 6MNO 7 7pqrs 7PQRS 8 8tuv 8TUV 9 9wxyz 9WXYZ 0 0 0 * * . - _! $ % & ’ ( ) + , : ; / \ = @ ~ # # Advanced Features caps 1 Key 19
The Config Menu When the handset is in standby mode, press the Cfg softkey to enter the Config Menu. The handset cannot make or receive calls while in the Config Menu. This menu allows you to set user preferences. Refer to the diagrams on pages 24-25. Menu line Info line Config Menu General Settings Advanced Features Lock Keys User Profiles Phone Settings Admin Settings Prof Pl 3 Shortcut key Exit Scroll through menu options by using NavS and NavT.
Profiles Your handset ring behavior is established by five User Profiles: Silent, Vibrate, Loud, Soft, and Custom. The currently-active user profile is shown on the standby display. The ring behavior can easily be changed by pressing the Prof softkey and selecting a new profile from the list when the handset is in standby mode. The currently-active profile is marked with an asterisk (*).
Ring Settings Telephone Message Alert 1 Advanced Features Message Alert 2 22 Ring Cadence Off PBX Continuous Short Pulse Long Pulse Ring Tone Tones 1-10 Ring Volume Volume Vibrate Cadence Off PBX Continuous Short Pulse Long Pulse Ring Delay No Delay 5 Second Delay 10 Second Delay
Default Profile Settings Setting/Profile Ring Cadence Ring Tone Ring Volume Vibrate Cadence Silent Vibrate Off Off Tone 1 Tone 1 Soft Loud Custom Telephone Telephone Telephone Tone 1 Tone 1 Tone 1 1 1 3 7 5 Off Telephone Off Off Telephone Ring Delay 0 0 0 0 5 Noise Mode Normal Normal Normal Normal Normal Headset/Speaker Speaker Speaker Speaker Speaker Off Off On On On Warning Tones Off Off On On On Contact your system administrator if you want to reset all
Config Menu Options Lock Keys User Profiles Silent Advanced Features Vibrate Loud Soft Custom Set as Active Ring Settings Noise Mode Ring in Headset Ring in Speaker Key Tones Telephone Message Alert 1 Message Alert 2 Ring Cadence Ring Tone Ring Volume Vibrate Cadence Ring Delay Normal High Severe continued on next page 24 See Changing Ring Settings on page 21
continued from previous page Phone Settings Disable 5 Seconds 10 Seconds 20 Seconds Language English French Spanish Set Extension Enter Number Set User Name Enter Name Display Contrast Use Hearing Aid Use No Hearing Aid Startup Song Play/Inhibit Set Contrast Enable Password Enter New Password Disable Password Verify Change Password Enter New Password Restore Defaults Verify Advanced Features Admin Settings Keypad Autolock Speakerphone Enable/Disable 25
ACCESSORIES Accessories for the SpectraLink 6020 Wireless Telephone include three different charger models, three different Battery Pack models, headsets and several carrying options. Battery Packs The Battery Packs must be recharged periodically. Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state. Three Battery Pack options are available.
The Battery Pack can be changed while the call is still in progress. Do not press END. Quickly remove the discharged Battery Pack and replace with a charged Battery Pack, press END to turn the handset back on and then press START to resume the call. Charger Models Three charger models are available for the SpectraLink 6020 Wireless Telephone. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack.
Handset/LED Charging Status Charging… LED Solid On The Battery Pack in the handset is charging. Note that in the Dual Charger, the handset’s Battery Pack takes charging precedence, and when it is finished charging, the single Battery Pack in the rear slot will charge. Charge Complete LED Off Accessories Battery Failure LED Flash 28 The Battery Pack in the handset has finished charging. Battery Pack fully charged, empty slot, or unit is not powered. Error. Battery Pack not able to be charged.
Single Charger 1 4 GHI 7 PQRS <* FCN 2 ABC 5 JKL 8 TUV 0 3 DEF 6 MNO 9 WXYZ #> LINE The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset's Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off. When the handset is fully charged, Charge Complete will display. No charging information will display during an active call.
Dual Charger 1 4 GHI 7 PQRS <* FCN 2 ABC 5 JKL 8 TUV 0 3 DEF 6 MNO 9 WXYZ #> LINE LED indicator The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied. Accessories Place the handset in the front slot, facing forward. The Battery Pack alone snaps into the charging bay as shown in the illustration.
Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay. 31 Accessories A flashing LED may indicate a Battery Pack failure. Verify the condition of the Battery Pack by the following procedure before replacing it.
Carrying Options The following options are available for handset protection and easy handset carrying and removal. Belt clip: Spring-loaded plastic belt clip that attaches to the back of the handset. Swivel belt clip: Swivel-style belt clip that attaches to the back of the handset with full 360 degree swivel or eight-position ratchet options. Swivel carrying case: Black leather case with keypad cover and swivel-style quick release belt clip. Holster: Black holster with belt clip.
HANDSET ADMINISTRATION FAQs How does the handset power off and power on? The END key is the power on/power off key. Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding the END key. If you are in an active call, end the call by pressing the END key. This returns the handset to the standby mode, then press END again to turn the handset off. How do I place a call and terminate a call? To place a call, press the START key and then dial the number.
What is the range of the wireless telephone? As barriers affect radio transmission, there is no single answer for this question. Normally, you can expect the same range as with any other wireless device. However, if your facility has metal walls or other materials that inhibit radio waves, the range will be reduced.
grammed feature. Contact your phone system administrator for detailed information on how to access these features in your facility. Can I use the wireless telephone at home? Access points installed in your facility transmit the radio waves emitted by your wireless telephone to the telephone system in your facility which links the handsets to each other and to the rest of the world. The handset operates only within range of these access points and therefore will not work in your home.
SAFETY INFORMATION Chargers and Battery Packs It is normal for the Battery Pack to become warm when charging. Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. Do not place anything in the charger other than the handset or single Battery Pack as appropriate, to avoid bending the contacts. Bent contacts can keep the Battery Pack from charging. Only use SpectraLink Battery Packs with SpectraLink chargers.
Wireless Telephones ! ! WARNING: Changes or modifications to this equipment that are not approved by Polycom may cause this equipment to fail to comply with part 15 of the FCC rules, voiding the user’s authority to operate this equipment. WARNING: Polycom products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. It is recommended that standard acceptance procedures be followed prior to operating this equipment in proximity of life-support systems.
Electromagnetic Interference and Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your handset in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.
Use While Driving Campus installations and warehouse facilities that use vehicles such as forklifts or golf carts should abide by these guidelines when using wireless telephones: • Give full attention to driving and to the road, aisle, or path. • Use hands-free operation, if available. • Pull off the road, aisle, or path and park before making or answering a call. For Vehicles Equipped with an Airbag Do not place a portable device in the area over the airbag or in the airbag deployment area.
! Safety ! 40 Ne plongez pas la batterie dans l'eau et ne la jetez pas au feu. Ne jetez pas la batterie avec vos ordures ménagères. Déposez les batteries usagées à un point de recyclage ou renvoyez-les à votre fournisseur ou agent de maintenance. Toutes les batteries peuvent entraîner des dommages maté-riels et/ou des blessures corporelles, par exemple des brûlures, si un matériau conducteur comme un bijou, des clés ou des chaînes à perles entrent en contact avec les bornes exposées.
Téléphones sans fil ! ! AVERTISSEMENT : Toute modification apportée à cet équipement qui n'a pas été expressément approuvée par Polycom peut altérer la conformité de l'appareil à la section 15 des normes de la FCC, annulant alors votre droit d'utiliser cet appareil. AVERTISSEMENT : Les produits de Polycom ne contiennent aucune pièce réparable par l'utilisateur. Pour toute réparation, adressez-vous à un technicien qualifié.
explosive, des étincelles peuvent provoquer une explosion ou un incendie, entraînant des blessures corporelles, voire la mort.
• TOUJOURS maintenir le combiné, lorsqu’il est sous tension, à une distance minimale de 15 cm de leur stimulateur cardiaque ; • ne pas porter le combiné dans une poche proche de leur cœur ; • utiliser l’oreille du côté opposé à celui du stimulateur cardiaque pour minimiser les interférences potentielles ; • mettre immédiatement hors tension le combiné s’ils soupçonnent le moindre problème d’interférences.
INDEX A Accessories Battery Packs 26 Carrying options 32 Chargers 27 Headset 32 Active mode 7 Administration Care of handset 47 FAQs 33 Handset Operation Summary 13–17 Specifications 46 Answer call First line 15 Second line 15 Via headset 15 Options diagram 24–25 Profiles 21 Config menu Options diagram 24 D Data entry 18 Data entry table 19 Dial call Outgoing calls 14, 33 Displays, handset 8 E Edit Arrows during 10 Data entry 19 External call 14 B F Backlight 16 Battery Packs Charging 27–31, 34 Chargi
Cleaning 35, 47 Cover 32 Illustration 2 Lock 11, 14 Unlock 12, 14 M Menu navigation 7 Message alert 7, 17, 18 Modes of operation 7 Mute On status bar 10 Softkey label 12 Use of 16, 34 N Navigation 7 R Active 11–12 Labels 11–12 Speakerphone Answer with 15 Icon 10 Softkey label 12 Use of 33 Volume with 33 While charging 27, 29 Specifications 46 Standby mode 7 Status indicators 10–11 U User profile Changing 16 Headsets and 32 Setting 21–23 Range 34 V S Volume Changing 33 Headset 15 Ring 15, 23 Safety
SPECIFICATIONS Radio frequency Transmission type FCC certification 902–928 MHz Frequency Hopping Spread Spectrum (FHSS) Part 15.247 Voice encoding ADPCM (Proprietary) Transmit power Up to 100 mW peak, < 10 mW average Display Model dimensions Model weight Up to six lines of text plus one icon status row and one row for softkey labels. 5.4" × 2.0" × 0.9" (14.0 × 5.1 × 2.3 cm) 3.9 ounces (112.4 g) with Standard Battery Pack 4.1 ounces (115.7 g) with Extended Battery Pack 4.5 ounces (128.
CARE OF YOUR HANDSET • Avoid dropping the handset or knocking it against hard surfaces. Carrying the handset in a holster or carrying case will help protect it. • There are no serviceable parts in the handset or chargers. You should not open the handset case or disassemble the chargers. Doing so will void your warranty. • Turn off the handset and unplug chargers before you clean them. Take care not to exert undue pressure on charger electrical contacts while wiping.
Contact Information Copyright Notice Copyright © 2007, 2008 Polycom, Inc. All rights reserved under the International and pan-American Copyright Conventions. No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Polycom, Inc.
