Sel Conference Transfer Del Call Lists Speed Dia l 1 Time & D ate 2 ABC 4 Redial 7 PQRS * DEF 5 GHI JKL 8 TUV 0 OPER Menu 3 6 MNO Voice Ma il Do Not Dis turb 9 WXYZ # Hold USER GUIDE Forward SoundPoint® IP 600 SIP User Guide SoundPoint® IP 600 SIP 1.4.
Contents Introduction ............................................... 1 Parts List ................................................... 1 Installing SoundPoint® IP 600 SIP .................. 2 Connecting Network and Power Source ............................. 2 Connecting the Handset and Optional Headset ................... 3 Attaching the Base........................................................... 3 Features .................................................... 4 Key Descriptions .........................
VoiceMail and Voice and Text Messaging......................... 14 Distinctive Ringing / Call Treatment ................................. 15 Presence / Status / Buddy Lists........................................ 16 Instant Messaging.......................................................... 17 Multilingual Support (Localization) ................................... 17 Phone Reboot................................................................ 17 Troubleshooting ........................................
Introduction Thank you for choosing SoundPoint® IP 600 SIP, a full-duplex, handsfree telephone running the industry standard Session Initiation Protocol (SIP). This unit provides business telephony features and functions such as Multiple Call Appearances, Call Hold, Transfer, and Conference over an IP network. In this User Guide, you will find everything you need to quickly set up your new telephone.
Installing SoundPoint® IP 600 SIP This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP® 600 SIP telephone. If you require additional information or assistance with your new telephone, please contact your System Administrator. The SoundPoint® IP 600 SIP User Guide includes regulatory compliance information that your System Administrator should review and can also be found at http://www.polycom.com.
Connecting the Handset and Optional Headset 1. Connect the short, straight end of the telephone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the telephone. (Optional) 2. Connect the headset (optional accessory) to the headset jack on the back of the telephone. For a list of compatible headsets, go to: http://eknowledge.polycom.com and follow the “Knowledge base” link. Attaching the Base 1.
Features Line Indicators Individual multi-color LEDs display a dynamic call state. Display Control Keys Line/Speed Dial Keys Use these keys to activate up to six lines or speed dials that can be assigned to your telephone. Use the arrow keys to scroll through the displayed information. Sel Del Feature Keys Access important features using these keys.
Key Descriptions Feature Key Description Allows for handsfree communication during calls. Sel Sel Sel Sel Mutes audio transmission locally during calls. Del Sel Allows users to place and receive calls through an optionally conSel Sel Sel Sel Sel Del nected headset.
Using SoundPoint® IP 600 SIP Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. 2. Dial the desired number. During a call, users can alternate between handset, headset, or handsfree modes by pressing the or keys. OR Dial by SIP URL/IP address†: • After obtaining dial tone, press Name Directories Conference • Enter URL or IP (press * for “.” and # for “@”) Press Send to complete the call.
1 4 HI HI 772 RS Services Using the Handset: 2 4 GHI My Status Press , or with the handset on hook press theGHIline Redial key with the active indicator, or the Answer soft 7 7 PQRS key. PQRS DEF ABC DEF 5 JKL MNO JKL MNO 88 WXYZ 6 Incoming calls may Messages be ignored by pressing the Reject soft key or Do Not Disturb during ringing.
ABCABC DEF DEF Do Not Disturb Do Not Disturb To navigate through menus Transfer 55to enter 66 data, Transfer 4 4 and MNO GHIGHI JKLJKL MNO these are useful Sel tips: Redial Redial 7777 88 88 9999 PQRS WXYZ lists. 1. Use and to scroll through PQRS TUVTUV WXYZ Sel Hold Hold In some lists the and 00 # # keys Sel ** OPER Del OPER can be used as “Page Up” and “Page Down”. Menu GHI GHI JKL JKL MNOMNO PQRSPQRS TUVTUV WXYZ WXYZ HoldHold Directories 4.
Del Conference Directories Ending a Call Services Press the line key or the EndCall soft key. Menupress Replace the handset, or if in Handsfree Mode, or if in Headset DEF Messages Conference Directories 3 Mode. Call Lists OR Buddy Status 1 2 ABC 4 GHI My Status Redial GHI ABC DEF 5 JKL MNO JKL MNO Press to dial the last call 77 placed88 from your telephone. PQRS TUV Directories Conference Call Lists WXYZ WXYZnumber, Buddy Status the list.
Time and Date 1. Press Sel 3 DEF DEF Services Voice Mail GHI As an option, the headset can be permanentRedial Del and receive calls from Call Lists ly enabled to place MNO ABC DEF WXYZ any audio keys Hold on the telephone - especially 99 1 2 3 Buddy Statususeful for regular headset users. To do this: WXYZ ABC DEF # 1. Press My Status EF 2. 4. 5 6 Select Settings followed by Headset 3. 77 88 99 Use the up or down arrows and Select Redial EF 6 NO Memory.
Call Lists Sel A local list of calls missed, received, and placed is maintained by the telephone (up to 100 for each). Press Directories followed by Missed, Conference Received, or Placed Calls as desired. Call Services will be displayed. From this information screen: For additional choices, press More followed by: 4. Info to view information about the Del call. 5. Save to store the contact to the Contact Directory. Menu 6. Clear to delete the call from the list. Call Lists 1.
2. See Voicemail and Voice and Text Messaging for further details. To send a text message to a contact from the Contact Directory menu: 1. Press the More soft key and then press InstMsg. Speed Dial Pre-assigned numbers can be associated with line keys for rapid automated dialing. Speed Dial entries are consecutively placed next to assigned line keys on the telephone. An additional speed dial key for Joe can be added to the previous example as follows: Example: To assign Jane to a Speed Dial key: 6.
Multiple Lines SoundPoint® IP 600 SIP can support up to six lines, each associated with its own line key. Lines can be configured for local Directory Numbers (DNs), such as your main extension and private or shared lines or for Speed Dial shortcuts for outbound dialing. Sel Del Menu Directories Messages Services Typically, the top-most line key is reserved for the principle directory number of the telephone.
Shared Lines The telephone supports shared lines**. A shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two telephones share a line, an incoming call to that number will cause both telephones to ring. The call can be answered on either telephone but not both. If a shared line is in use on one of the telephones, it cannot be used on the other one.
Directories Conference Services Call Lists Buddy Status Menu 6. Press the Select soft key to choose from various pre-scripted mesABC shortDEF 1 2 3 sages, ABC OR To listen to voice messages: 1. Press Do Not Disturb GHI JKL MNO GHI JKL MNO 3. (Optional) If multiple lines are in use, select from which line messages are to be retrieved. # 4. Display indicates number of messages and their importance. Press Connect to initiate Voice Mail retrieval from the Message Center, message.
Directories Conference Services Call Lists The telephone combines interactive message services and status monitoring to complement a traditional messaging application ABC DEF such as email. 1 Buddy StatusLive My Status Redial Del Presence / Status / Buddy Lists 2 To view and change Presence settings: 1. Press ence. 3 Messages * 3. Choose Buddy Status to monitor the status of the contacts within Del be your buddy list. This can also accessed by pressing the Buddies soft key on the idle display.
3 Instant Messaging See Voicemail and Voice and Text Messaging. Sel Many languagesDeland call progress tones are supported by the telephone. Directories Conference 6 Buddy Status NO 99 ories rence XYZ #ces and select Settings. Menu To change call progress tones: 2. Scroll down to and select Language. 1. Press Messages Call Lists NO XYZ Call progress tones are changed automatically when the language is changed, but the user can manually select a different Del set of tones.
Troubleshooting No Dial-Tone Verify power is correctly applied to the SoundPoint IP 600 SIP telephone: Verify if dial tone is present on any other audio paths: • Check that the display is illuminated. • Switch between handset, headset (if present) or hands-free to see if dial tone is present on these other paths. • Make sure the LAN cable is inserted properly at the rear of the telephone (try unplugging and re-inserting the cable).
Sel No Response from Feature Key Presses Del Verify telephone is in active state: • Make Directories a call to the telephone to check for inbound call display and ringServices ing as normal. If successful, try to 1 2 3 press Conference feature keys within the call ABC to DEF accessTransfer Directory or Buddy4Status 5 for 6 GHI JKL MNO example.
Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. Installation Instructions L’Installation doit être exécutée conforInstallation must be performed in accordance with all relevant national wiring rules. mément à tous les règlements nationaux applicable au filage électrique.
are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom.
Limitations of Liability LIMITATION OF LIABILITY.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMIT
Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ©2003 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-11619-001 Rev.