Wireless Server Installation and Configuration Guide

ManualsBrandsPolycom ManualsServerKIRK 14117800

Part No. 14117800, Ed.2.6

April 16, 2009

Polycom

KIRK

Wireless Server 600v3

Installation and Configuration Guide

Summary of content (220 pages)

PAGE 1
Part No. 14117800, Ed.2.
PAGE 2
Copyright © Polycom, Inc. All Rights Reserved Catalog No. 14117800 Version 2.6 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc.
PAGE 3
Contents 3 Contents Chapter 1 Preface........................................................................................................ 15 1.1 Before You Begin...................................................................................................... 16 1.2 Chapter Overview ..................................................................................................... 17 1.3 Related Documentation .......................................................................................
PAGE 4
Chapter 5 Installing the KIRK Repeater .................................................................... 49 5.1 KIRK Repeater Description ...................................................................................... 49 5.1.1 KIRK Repeater provides RF Channels to KIRK Handsets .............................. 49 5.1.2 KIRK Repeater Types and Part Numbers ....................................................... 50 5.1.3 KIRK Repeater - Appearance and Components ....................................
PAGE 5
Contents 5 7.3 Accessing the Web Based Administration Page....................................................... 79 7.3.1 How to Change Internet Protocol Properties using Windows XP.................... 79 7.3.2 How to Access the Administration Page ......................................................... 81 7.4 Accessing the KIRK Configuration Tool .................................................................... 81 7.4.1 Installing the KIRK Configuration Tool.........................................
PAGE 6
8.2.3 KIRK 5020 / 5040 Handset ........................................................................... 156 Chapter 9 KIRK Handset Management.................................................................... 159 9.1 Viewing Handset/User Configuration...................................................................... 159 9.2 Searching for Handset/User Information ................................................................ 160 9.3 Unsubscribing KIRK Handsets ..................................
PAGE 7
Contents 7 13.5 Maintenance Commands...................................................................................... 192 13.5.1 Check Command ........................................................................................ 192 13.5.2 Times Command ......................................................................................... 192 13.5.3 Prot Command ............................................................................................ 193 13.5.4 Boot Command .................
PAGE 8
14117800, Ed.2.
PAGE 9
Figures 9 Figures Figure 1 Overview of the Whole Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Figure 1 Synchronization Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Figure 2 Synchronization Chain Layout without Alternative Sync Ways. . . . . . 34 Figure 3 Synchronization Chain with Alternative Sync Ways . . . . . . . . . . . . . . 35 Figure 4 Synchronization Chain with Alternative Sync Ways . . . . . . . . . . . . . .
PAGE 10
Figures Figure 28 Adm. Page: Configuration/ETH0/DHCP page . . . . . . . . . . . . . . . . . . 93 Figure 29 Adm. Page: Configuration/ETH0/IP page . . . . . . . . . . . . . . . . . . . . . . 93 Figure 30 Adm. Page: Configuration/General/License page . . . . . . . . . . . . . . . 94 Figure 31 Adm. Page: Configuration/ETH0/Link page . . . . . . . . . . . . . . . . . . . . 95 Figure 32 Adm. Page: Configuration/LDAP/Server page . . . . . . . . . . . . . . . . . . 95 Figure 33 Adm.
PAGE 11
Figures Figure 70 Configuration Tool: Alt Master tab. . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Figure 71 Wireless Server 600v3 Multi-cell installation with LDAP Server . . . . 132 Figure 72 Configuration Tool: LDAP Server tab . . . . . . . . . . . . . . . . . . . . . . . . 133 Figure 73 WS600v3 Multi-cell installation with Alternative LDAP Server . . . . . 134 Figure 74 Configuration Tool: Alt LDAP Server tab. . . . . . . . . . . . . . . . . . . . . .
PAGE 12
Figures Figure 112 Adm. Page: Administration/Download/Config page . . . . . . . . . . . . . 177 Figure 113 Adm. Page: Administration/Upload/Config page . . . . . . . . . . . . . . . 178 Figure 114 Adm. Page: Administration/Upload/Firmware page . . . . . . . . . . . . . 179 Figure 115 Adm. Page: Administration/Upload/Radio page . . . . . . . . . . . . . . . . 180 Figure 116 Adm. Page: Administration/Upload/Boot page . . . . . . . . . . . . . . . . . 180 Figure 117 Adm.
PAGE 13
Tables 13 Contents Table 1 Overview of System Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 1 KIRK Wireless Server 600v3 Part Numbers . . . . . . . . . . . . . . . . . . . 42 Table 2 LED Indicator Description - Front Cover . . . . . . . . . . . . . . . . . . . . . . 44 Table 3 Reset Button Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Table 1 Variants of KIRK Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PAGE 14
Tables 14117800, Ed.2.
PAGE 15
Chapter 1 Preface This guide is intended for qualified technicians who will install, configure and maintain the KIRK Wireless Server 600v3 (KWS600v3) Solution. To qualify to install the KIRK Wireless Server 600v3 Solution, you must have successfully completed the KIRK Wireless Server 600v3 technical training. The guide provides all the necessary information for successful installation and maintenance of the wireless solution.
PAGE 16
Preface 1.
PAGE 17
Preface 17 1.2 Chapter Overview Where is it? What is it about? When to use it? Chapter 2 Introduction to KIRK Wireless Server 600v3 To learn about the different components in a typical KWS600v3 configuration. Chapter 3 Deploying the KIRK Wireless Server 600v3 To learn how to deploy a KWS600v3 Multi-cell installation Chapter 4 Installing the KIRK Wireless To learn about KWS600v3 and to install it. Server 600v3 Chapter 5 KIRK Repeater Installation To mount repeater onto wall indoors.
PAGE 18
Preface 1.3 Related Documentation For further information about the KWS600v3 not covered by this manual, refer to the following documentation at www.polycom.com: Subject Documentation KWS600v3 Configuration depending on Call Handler KWS600v3 Configuration Guide (SIP Protocol, part no. 14168600) (SIP Protocol: Broadsoft R13 and Samsung 0S2700 SW 4.11, part no. 14168710) (Skinny Protocol, part no.
PAGE 19
Preface 19 1.4 Acronyms AC Authentication Code ARI no. Access Rights Identity - Serial number of the KWS600v3 dB Decibels (deciBells) DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol e.i.r.p.
PAGE 20
Preface 14117800, Ed.2.
PAGE 21
Chapter 2 Introduction A typical KWS600v3 configuration includes a number of the following components, in addition to the KWS600v3: • • Repeaters Handsets and accessories Figure 1 Overview of the Whole Solution This section provides information about: • • “Components of the KIRK Wireless Server 600v3 Solution” on page 22 “Requirements for the KIRK Wireless Server 600v3 Solution” on page 26 KIRK Wireless Server 600v3 Installation and Configuration Guide
PAGE 22
Introduction 2.1 Components of the KIRK Wireless Server 600v3 Solution This section provides information about: • • • • • “KIRK Wireless Server 600v3” on page 22 “Wireless Bands” on page 23 “KIRK Repeater” on page 23 “KIRK Handset” on page 24 “KIRK Maintenance Software” on page 25 2.1.
PAGE 23
Introduction 23 Table 1 Overview of System Capacity Max. number of repeaters in a whole system 256 (minus number of KIRK Wireless Server primaries and secondaries Max. number of simultaneous calls (Single-cell) 12 Max. number of simultaneous calls (Multi-cell) 11 Max. number of registered handsets (Single-cell) 35 Max. number of registered handsets (Multi-cell) 1500 The KWS600v3 controls the wireless infrastructure.
PAGE 24
Introduction speech channels; a full slot repeater covers four simultaneous speech channels. The repeater does not increase the number of traffic channels, but increases the coverage area established with the KWS600v3. Up to three repeaters can be placed in cascade formation directing coverage in a certain direction. The KWS600v3 can support up to 6 repeaters in a single-cell solution and up to 256 radio units (a mix of primary and secondary KWS600v3 and repeaters) in a multi-cell solution.
PAGE 25
Introduction 25 2.1.4.1 Auto Login and Handover Auto login refers to the ability to log on to more than one system, enabling you to use the same handset on up to 10 different systems. If a handset is subscribed to two or more systems, you can use Auto Login type A or Auto Login type B to change between the systems automatically: • • Auto Login type A is used if a handset is subscribed to two or more systems. Auto Login A should only be used in separate systems without overlaps.
PAGE 26
Introduction 2.2 Requirements for the KIRK Wireless Server 600v3 Solution This section provides information about the environmental and electrical requirements and software requirements for the KWS600v3 Solution. 2.2.1 KIRK Wireless Server 600v3 2.2.1.1 Environmental Requirements The following is a list of recommendations for suitable installation conditions: • • • • • • • • Verify that the installation area is clean, dry, and protected from weather extremes.
PAGE 27
Introduction • 27 Verify that the electrical service is sufficient and located in close proximity to the KWS600v3. It is also possible to use PoE, and if PoE is used a power adapter is necessary.
PAGE 28
Introduction 2.2.1.2 Electrical Requirements The following electrical requirements must be met: • • • • Mains of LAN (802.3af). (Power supply via the network) Power consumption: 24V/130-220mA (standby 180 mA) Typical power consumption: 7W per unit The max. radiated output power for the antenna is 10mW e.i.r.p/channel. 2.2.2 KIRK Repeater 2.2.2.
PAGE 29
Introduction 29 2.2.2.2 Electrical Requirements The following electrical requirements must be met: • • The max. radiated output power for the antenna is 10mW e.i.r.p/channel. The supplied power for the charger must be 110 V to 120 V ac nominal (or 220 V to 230 V ac nominal), 50/60 Hz. 2.2.3 KIRK Handsets 2.2.3.1 Environmental Requirements • • • • The area where the handset is used must be within the temperature ranges of 0°C and 40°C.
PAGE 30
Introduction 2.2.3.2 Electrical Requirements The following electrical requirement must be met: • The supplied power for the charger must be 110 V to 120 V ac nominal (or 220 V to 230 V ac nominal), 50/60 Hz. 2.2.4 KIRK Maintenance Software This section describes the computer requirements to run the installation and maintenance tools of the KWS600v3. 2.2.4.
PAGE 31
Chapter 3 Deploying KIRK Wireless Server 600v3 Before you install the KWS600v3 Solution, it is necessary to perform a complete site survey and determine the exact location of KWS600v3 primaries and secondaries and number of handsets required. A well planned installation should start with an RF coverage site survey. A site survey is designed to determine the optimal location for KWS600v3 and repeaters and the amount of wireless voice traffic to be supported by the installation (i.e.
PAGE 32
Deploying KIRK Wireless Server 600v3 3.1 Recommendations for KWS600v3/KIRK Repeater Placement • • • • • • • • In large halls, the KWS600v3/repeater (wall) should be installed vertically in the middle of the space below the drop ceiling. In corridors, the KWS600v3/repeater (wall) should be installed vertically preferably at corridor intersections where propagation patterns follow the corridor patterns.
PAGE 33
Deploying KIRK Wireless Server 600v3 33 3.2.2 Examples of Synchronization Chains Certain rules must be taken into consideration when establishing synchronization chains: • The distance over which synchronization can take place is limited to a distance similar to a loss of max. 25 dB. If the loss of signal is higher than 25 dB, there is no guarantee that synchronization is stable. (Use the deployment handset to measure dB).
PAGE 34
Deploying KIRK Wireless Server 600v3 3.2.2.1 Synchronization Chain With One Sync Master (Primary Sync Ways) Figure 1 Synchronization Chain • • • • The synchronization chain must always overlap with the KWS600v3 to sync on. No. 100 is the Sync Master. Other radio units are connected to the Sync Master through the synchronization chain. If one of the radio units in the synchronization chain is not working, then the Figure 2 Synchronization Chain Layout without Alternative Sync Ways • No.
PAGE 35
Deploying KIRK Wireless Server 600v3 35 3.2.2.2 Synchronization Chain With Alternative Sync Ways Figure 3 Synchronization Chain with Alternative Sync Ways • • • • No. 100 is the Sync Master (can be numbered 1-255). No. 10 and No. 20: Primary and alternative sync on No. 100. No. 11: Primary sync on No. 10 and alternative sync on No. 21. No. 21: Primary sync on No. 20 and alternative sync on No. 11. In the example below (Figure 4 on page 36), KWS600v3 No. 10 is down. As a consequence, KWS600v3 No.
PAGE 36
Deploying KIRK Wireless Server 600v3 Figure 4 Synchronization Chain with Alternative Sync Ways • • • • No. 100 is the Sync Master (can be numbered 1-255). No. 10 and No. 20: Primary and alternative sync on No. 100. No. 11: Primary sync on No. 10 and alternative sync on No. 21. No. 21: Primary sync on No. 20 and alternative sync on No. 11. Figure 5 Synchronization Chain with Alternative Sync Ways • • • • • No. 100 is the Sync Master (can be numbered 1-255). No. 10, No. 20, No. 30, and No.
PAGE 37
Deploying KIRK Wireless Server 600v3 37 Figure 6 Synchronization Chain Layout with Alternative Sync Ways • No. 100 is the Sync Master (can be numbered 1-255). Note: It is recommended to place the Sync Master in the middle of the building. • Green line: Shows the primary sync ways. • Red line: Shows the alternative sync ways. Note: It is recommended to make a site planner.
PAGE 38
Deploying KIRK Wireless Server 600v3 3.2.2.3 Synchronization Chain With and Without Alternative Sync Ways Figure 7 Synchronization Chain With and Without Alternative Sync Ways • • • • • • • No. 100 is the Sync Master (can be numbered 1-255). No. 10 and No. 20: Primary and alternative sync on No. 100. No. 11, No. 12 and No. 13: Only primary sync. No. 14 and No. 15: Primary sync and alternative sync. No. 21, No. 22 and No. 23: Only primary sync. No. 41: Primary sync on No.
PAGE 39
Deploying KIRK Wireless Server 600v3 39 Figure 8 Synchronization Chain With Repeaters • • • • • • • No. 100 is the Sync Master (can be numbered 1-255). No. 10 and No. 20: Primary and alternative sync on No. 100. No. 74, No. 138 and No. 202: Repeater - no alternative sync possible. No. 14 and No. 15: Primary sync and alternative sync on repeater. No. 84, No. 148 and No. 212: Repeater - no alternative sync possible. No. 24 and No. 25: Primary sync and alternative sync. No. 74 and No.
PAGE 40
Deploying KIRK Wireless Server 600v3 14117800, Ed.2.
PAGE 41
Chapter 4 Installing the KIRK Wireless Server 600v3 This section provides a description of the KWS600v3 and describes how to unpack and install it. The section also provides information about resetting the KWS600v3 hardware using the Reset button on the KWS600v3 faceplate. Before you install the equipment, ensure that a site planner defines the locations of the KWS600v3.
PAGE 42
Installing the KIRK Wireless Server 600v3 • • “KIRK Wireless Server 600v3 LED Indicators” on page 44 “KIRK Wireless Server 600v3 - Reset Button” on page 45 4.2.1 KIRK Wireless Server 600v3 Provides RF Channels to KIRK Handsets The KWS600v3 supports 12 RF channels simultaneously for DECT or USA DECT bands. The RF communication is provided according to the band standard at the site: • • KWS600v3 provides 12 RF channels of 1.88 GHz, DECT standard, used in Europe, Australia and South America.
PAGE 43
Installing the KIRK Wireless Server 600v3 • 43 LED that indicates whether or not the unit is functioning Figure 9 Wireless Server 600v3 - Front view LED The KWS600v3 faceplate includes the following (see figure below).
PAGE 44
Installing the KIRK Wireless Server 600v3 Figure 10 Wireless Server 600v3 - Faceplate ETH0 Port LINK Indicator 100 Indicator ETH1 Port (use for service) LINK Indicator 100 Indicator Power Supply Alarm Ready Indicator Power Reset Button For information about the Reset button, refer to “Resetting the KIRK Wireless Server 600v3 Hardware” on page 45. 4.2.4 KIRK Wireless Server 600v3 LED Indicators 4.2.4.
PAGE 45
Installing the KIRK Wireless Server 600v3 45 Table 2 LED Indicator Description - Front Cover Fast green flashing (light appears orange because of the steady red) empty system Slow green flashing (light appears orange because of the steady red) in operation with one or more active connections Slow red flashing in operation with the maximum active connections (busy) Fast red flashing Out of sync. 4.2.4.
PAGE 46
Installing the KIRK Wireless Server 600v3 Table 3 Reset Button Description Press button Action Short press Restarts the KWS600v3. Press until LED flashes fast Restarts the KWS600v3 in TFTP mode (Trivial File Transfer Protocol). In TFTP mode the KWS600v3 can be reached only through the GWLOAD program. For more information about using the GWLOAD program, refer to “Using the GWLOAD Program” on page 202. Press for a longer period Performs a system reset and configuration preset.
PAGE 47
Installing the KIRK Wireless Server 600v3 47 Note: To expand a coverage area with KWS600v3, additional radio units must be placed in such a way that overlap between the different KWS600v3 radio coverage is established. It is recommended that the overlap is at least 10 to 15 meters/32.8 to 49.2 feet. Note: Do not paint the KWS600v3 as paint contains material which can cause decreased radio coverage. 4.3.
PAGE 48
Installing the KIRK Wireless Server 600v3 4.4 Recording the Installation Information After completing the installation of a KWS600v3 Multi-cell Solution, record the location of each KWS600v3. 14117800, Ed.2.
PAGE 49
Chapter 5 Installing the KIRK Repeater This section provides information about the repeater and how to unpack and install it. Installing repeaters requires a software installation as well as a hardware installation. Before you install the equipment, ensure that a site planner defines the location of the repeaters.
PAGE 50
Installing the KIRK Repeater • Repeater - USA DECT provides four RF channels of 1.9 GHz, USA DECT standard, used in North America. 5.1.2 KIRK Repeater Types and Part Numbers The repeater contains RF circuitry that comply with the local band standards: UPCS, DECT, or ETSI DECT. The wall mounted repeater and the ceiling mounted repeater is available as a full slot repeater. A full slot repeater covers four simultaneous speech channels.
PAGE 51
Installing the KIRK Repeater 51 5.1.3 KIRK Repeater - Appearance and Components The repeater connection panel includes the following: • Power supply connection (connection for programming the repeater as well). Note: The power supply for the repeater is to be ordered separately (Part no. UK version: 84642421, Part no. EU version: 84642420, Part no. US version: 84642432). • Antenna connector for repeaters supplied with external antenna connection. Note: The external antenna incl.
PAGE 52
Installing the KIRK Repeater • • • • • • • • • Do not install a repeater with the antenna housings near metal objects. Be careful not to damage existing wiring or panels. Do not position repeaters in ducts, plenums or hollow spaces used to transport environmental air except where the duct, plenum or hollow space is created by a suspended ceiling having lay-in panels. Keep the repeater away from steel constructions. Do not position repeaters directly on metallic surfaces.
PAGE 53
Installing the KIRK Repeater Figure 5-2 53 Connect Power to the Bottom of the Repeater and External Antenna Cable to the Rear of the Repeater Holes for wall mounted screws External antenna cable (only for repeaters supplied with external antenna connection Power supply cable 1 Connect the power supply cable into the RJ11 connector in the bottom of the repeater. For repeaters with external antenna, connect the external antenna cable to the antenna connector in the rear of the repeater as well.
PAGE 54
Installing the KIRK Repeater Note: The external antenna used for the transmitter is to be fixed-mounted on indoor permanent structures providing a separation distance of at least 20 cm / 8 inches from all persons during normal operation and must not be co-located or operating in conjunction with any other antenna or transmitter. The maximum radiated output power is 1W e.i.r.p. For more information and technical support, please refer to www.polycom.com.
PAGE 55
Installing the KIRK Repeater Note Figure 5-4 55 For programming the repeater you also need the programming software (ServiceTool) and the power supply for the repeater. The ServiceTool is not part of the Programming Kit Repeater but can be downloaded from www.polycom.com. The power supply for the repeater is to be ordered separately (Part no. UK version: 84642421, Part no. EU version: 84642420, Part no. US version: 84642432). Programming Kit Repeater Splitter Serial cable 5.4.
PAGE 56
Installing the KIRK Repeater Before you start programming the repeater, ensure that the repeater is connected to the computer and the mains. In a single cell solution the numbers assigned to the repeaters must be between 2 and 7. The number of the base station is default set to 1. In a multi cell solution, the numbering of the base stations and repeaters has to follow the numbering in the table below. Table 5-2 14117800, Ed.2.
PAGE 57
Installing the KIRK Repeater Table 5-2 57 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 30 94 158 222 31 95 159 223 32 96 160 224 33 97 161 225 34 98 162 226 35 99 163 227 36 100 164 228 37 101 165 229 38 102 166 230 39 103 167 231 40 104 168 232 41 105 169 233 42 106 170 234 43 107 171 235 44 108 172 236 45 109 173 237 46 110 174 238 47 111 175 239 48 112 176 240 49 113 177 241
PAGE 58
Installing the KIRK Repeater Table 5-2 14117800, Ed.2.
PAGE 59
Installing the KIRK Repeater Table 5-2 59 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 104 168 232 40 105 169 233 41 106 170 234 42 107 171 235 43 108 172 236 44 109 173 237 45 110 174 238 46 111 175 239 47 112 176 240 48 113 177 241 49 114 178 242 50 115 179 243 51 116 180 244 52 117 181 245 53 118 182 246 54 119 183 247 55 120 184 248 56 121 185 249 57 122 186 250 58 123 187 2
PAGE 60
Installing the KIRK Repeater Table 5-2 14117800, Ed.2.
PAGE 61
Installing the KIRK Repeater Table 5-2 61 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 178 242 50 114 179 243 51 115 180 244 52 116 181 245 53 117 182 246 54 118 183 247 55 119 184 248 56 120 185 249 57 121 186 250 58 122 187 251 59 123 188 252 60 124 189 253 61 125 190 254 62 126 191 255 63 127 192 0 64 128 193 1 65 129 194 2 66 130 195 3 67 131 196 4 68 132 197 5 69 133 198
PAGE 62
Installing the KIRK Repeater Table 5-2 14117800, Ed.2.
PAGE 63
Installing the KIRK Repeater Table 5-2 Repeater Numbering in a Multi Cell Solution Base Station Note 63 Repeater 1 Repeater 2 Repeater 3 252 60 124 188 253 61 125 189 254 62 126 190 255 63 127 191 Repeater and base station numbers must not be the same.
PAGE 64
Installing the KIRK Repeater 5.5 Use of KIRK Repeater With External Antenna If radio coverage between a base station and a repeater is not needed, it is possible to synchronize between the radio units using a repeater with external antenna. Figure 5-5 Use of Repeaters Use of KIRK Repeaters without External Antenna Radio Link Use of KIRK Repeater with external Antenna The distance from the repeaters without external antenna to the base station must correspond to a RSSI loss of maximum 25dB.
PAGE 65
Chapter 6 Preparing KIRK Handset for Use This section provides information about how to prepare the handset for use, to install and charge the battery and how to retrieve the serial numbers on the different handsets.
PAGE 66
Preparing KIRK Handset for Use 6.2.1 KIRK Handset Types Table 1 Variants of KIRK Handsets Variants of KIRK Handsets Handset sets from one of the following categories (including batteries): KIRK 3040 Handset KIRK 4020 Handset KIRK 4040 Handset KIRK 4080 Handset KIRK 5020 Handset KIRK 5040 Handset 6.2.2 KIRK Charger Types and Part Numbers Table 2 Variants of KIRK Chargers Variants of KIRK Chargers KIRK Single Charger (For KIRK 3040) (Part no. 02332419) (EU, UK) (Part no.
PAGE 67
Preparing KIRK Handset for Use 67 Variants of KIRK Chargers KIRK Single Charger - USB (For KIRK 5020 / 5040) (Part no. 84642466) (countries outside US) (Part no. 84642473) (US) USB cable (Part no. 84718504) Power Supply Types and Part Numbers Table 3 Variants of Power Supplies Variants of Power Supplies Power Supply (For KIRK 3040, 4020, 4040 and 4080) (Part no. 84642420) (EU) (Part no. 84642421) (UK) (Part no. 84642432) (US) Power Supply for KIRK Multicharger (For KIRK 4020 and KIRK 4040) (Part no.
PAGE 68
Preparing KIRK Handset for Use • Only use battery type 84743418 (ICP73048) in the 5020 / 5040 Handset. Do not use this battery with other products. This battery was designed specifically for use with the 5020 /5040 Handset and the charger ONLY. Improper use of the battery may result in fire hazard. • • Do not do anything that would cause the battery to short circuit. Do not let the battery or the charger come into contact with conductive metal objects.
PAGE 69
Preparing KIRK Handset for Use 69 Figure 2 Remove Back Cover from Handset with Screw Fastener 3 Place the battery plug in the slot in the battery box. 4 Insert battery with the label readable. 5 Replace the back cover. 6.4.1 Installing Battery on KIRK 5020 / 5040 Handsets 1 To install the battery press down the back cover and slide it towards the bottom of the handset. Figure 3 Remove Back Cover from Handset 2 Lift off back cover. 3 Insert battery with the label readable.
PAGE 70
Preparing KIRK Handset for Use 6.5 Charging KIRK Handsets 6.5.1 Using the Charger Each handset is charged through the use of a handset charger, a compact desktop unit designed to charge and automatically maintain the correct battery charge levels and voltage. The charger for 3040/4020/4040/4080 Handset is powered by an AC (115VAC or 230VAC) adapter that supplies the 9VDC at 230mA charger requirement.
PAGE 71
Preparing KIRK Handset for Use 71 Figure 6 Single Charger for 4080 Handset Figure 7 Multicharger for 4020 Handset and 4040 Handset Figure 8 Single Charger for 5020 / 5040 Handset KIRK Wireless Server 600v3 Installation and Configuration Guide
PAGE 72
Preparing KIRK Handset for Use 6.5.2 Charging Battery 6.5.2.1 KIRK 3040/KIRK 4020/KIRK 4040 and KIRK 4080 Handsets When charging the battery for the first time, it is necessary to leave the handset in the charger for 14 - 16 hours before the battery is fully charged and the handset ready for use. Warning: Do not charge 4080 Handset in a potentially explosive atmosphere. Use only the dedicated charger (orange) for charging of a 4080 Handset.
PAGE 73
Preparing KIRK Handset for Use 73 6.5.2.2 KIRK 5020 / 5040 Handsets When charging the battery for the first time, it is necessary to leave the handset in the charger for 14 - 16 hours before the battery is fully charged and the handset ready for use. Note: During normal operation, it takes approximately four hours to charge the handset from fully discharged to its full capacity. • Place the handset in the charger. For correct charging, be sure the room temperature is between 0°C and 40°C/32°F and 104°F.
PAGE 74
Preparing KIRK Handset for Use 6.6.1 Retrieving Serial Number on KIRK 3040 Handsets 1 Press down the back cover and push it 5 mm towards the headset plug. Figure 9 Remove Back Cover from Handset 2 Lift off back cover. 3 Lift the battery and read the serial number. 4 Replace battery and back cover. Note: To show the serial number on the handset display, press *99984*, and then press 3; the serial number appears on the handset display. Press < for 5 seconds to exit the menu. 6.6.
PAGE 75
Preparing KIRK Handset for Use 75 Figure 10 Remove Back Cover from Handset with Screw Fastener 3 Lift the battery and read the serial number. 4 Replace battery and back cover. Note: To show the serial number on the handset display, press *99984*, and then press 3; the serial number appears on the handset display. Press < for 5 seconds to exit the menu. 6.6.3 Retrieving Serial Number on KIRK 5020 / 5040 Handsets 1 Press down the back cover and slide it towards the bottom of the handset.
PAGE 76
Preparing KIRK Handset for Use 14117800, Ed.2.
PAGE 77
Chapter 7 Configuring KIRK Wireless Server 600v3 This section provides you with information on how to power up the KWS600v3 and connect it to a computer, and also how to configure a KWS600v3 Single-cell solution and a KWS600v3 Multi-cell solution through the web based Administration Page and the Configuration Tool. Using the web based Administration Page is recommended when configuring small to medium-sized installations.
PAGE 78
Configuring KIRK Wireless Server 600v3 7.1.2 Local Power Supply Powering the KWS600v3 with a local power supply can be done using the power input on the KWS600v3. Note: The power supply for the KWS600v3 is to be ordered separately (Part no. EU version: 84642449, Part no. UK version: 84642449, Part no. US version: 84642453). 7.1.3 Checking Indicators • Verify that the KWS600v3 LED indicator is continuously on, indicating that the KWS600v3 is functional. 7.
PAGE 79
Configuring KIRK Wireless Server 600v3 79 7.3 Accessing the Web Based Administration Page In order for your computer to communicate with the KWS600v3 it is necessary to change the computer’s Internet Protocol Properties to use the following: • • IP address: 192.168.1.2 Sub-net mask: 255.255.255.0 7.3.1 How to Change Internet Protocol Properties using Windows XP 1 From the Start menu, point to Connect to and then click Show all connections. A Network Connections window appears.
PAGE 80
Configuring KIRK Wireless Server 600v3 Figure 13 Local Area Connection Properties dialog box 3 In the General tab, select Internet Protocol (TCP/IP), and then click Properties. An Internet Protocol (TCP/IP) Properties dialog box appears. Figure 14 Internet Protocol Properties dialog box 4 Click Use the following IP address, and then type 192.168.1.2 in the IP address field. 5 In the Subnet mask field, type 255.255.255.0. 6 Click OK. You can now reach the KWS600v3 using a standard web browser.
PAGE 81
Configuring KIRK Wireless Server 600v3 81 7.3.2 How to Access the Administration Page The web based Administration Page is accessed through a standard web browser. 1 Open a web browser. 2 In the browsers Address bar, type http://192.168.1.1, and then press ENTER. Note: The KWS600v3 is pre-configured with the IP address: 192.168.1.1 through the ETH1 port. It is recommended not to change this IP address. The KWS600v3 Administration Page appears.
PAGE 82
Configuring KIRK Wireless Server 600v3 Figure 16 Configuration Tool startup window 7.5 Configuring Single-Cell Solution through Administration Page Note: Using the web based Administration Page is recommended when configuring small to medium-sized installations. This section describes how to configure a KWS600v3 Single-cell solution. 14117800, Ed.2.
PAGE 83
Configuring KIRK Wireless Server 600v3 83 Figure 17 Wireless Server 600v3 Single-cell installation For information on accessing the web based Administration Page, refer to “Accessing the Web Based Administration Page” on page 79.
PAGE 84
Configuring KIRK Wireless Server 600v3 Figure 18 Adm. Page: Enter Network Password dialog box 1 In the User Name field, type admin. 2 In the Password field, type ip1200. 3 Click OK. 7.5.2 Assigning a Specific IP Address To assign a specific IP address to the KWS600v3, it is necessary to disable the DCHP mode and then assign a specific IP address to the KWS600v3. The new IP address and network address will be provided by the system administrator.
PAGE 85
Configuring KIRK Wireless Server 600v3 85 Note: It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network. Figure 20 Adm.
PAGE 86
Configuring KIRK Wireless Server 600v3 5 In the IP address field, type the new IP address. The new IP address is now the default address when accessing the KWS600v3. 6 In the Network mask field, type a new network mask. Contact your system administrator for more information. 7 In the Default gateway field, type the IP address of the default gateway. Contact your system administrator for more information. 8 Click OK. 9 Click Reset (under Administration menu) to save your configuration. 7.5.
PAGE 87
Configuring KIRK Wireless Server 600v3 87 7.5.4 Configuring DECT System 1 Under the Configuration menu, click DECT, and then click System. Figure 22 Adm. Page: Configuration/DECT/System page 2 In the Name field, the name MUST ALWAYS be DECT. If changing the name, the system cannot operate. 3 In the PWD (password) field, type the password, and then type it again in the field below. 4 From the Subscriptions list, select either With User AC, With System ACor Disable.
PAGE 88
Configuring KIRK Wireless Server 600v3 Call handler specific, refer to KWS600v3 Configuration Guide for the relevant call handler. 9 No Display of Date and Time: Enable only if time should not be displayed. 10 From the Coder Preferences, select a voice compression value that matches your telephony infrastructure. Contact your system administrator for more information. 11 In the Framesize fields, type the desired frame length in milliseconds and then select either Exclusive or Silence Compression.
PAGE 89
Configuring KIRK Wireless Server 600v3 5 89 In the Alt-GK (Alternative Gate Keeper) field, type an alternative IP address of your call handler. Contact your system administrator for more information. 6 GK-Id field: Call handler specific, refer to KWS600v3 Configuration Guide for the relevant call handler. 7 Click OK. 8 Click Reset (under Administration menu) to save your configurations. 7.5.6 Configuring DECT Radio 1 Under the Configuration menu, click DECT, and then click Radio. Figure 24 Adm.
PAGE 90
Configuring KIRK Wireless Server 600v3 1 Under the Configuration menu, click IP. Figure 25 Adm. Page: Configuration/IP/Settings page 2 In the TOS priority - RTP Data field, type a TOS priority. Depending on the network, it may be necessary to change the TOS priority. • • 3 Most networks: The default TOS priority is: 0x10 If CISCO network: It is recommended to change the TOS priority - RTP Data to 0xb8 In the TOS priority - Signalling field, type a TOS priority.
PAGE 91
Configuring KIRK Wireless Server 600v3 91 Figure 26 Wireless Server 600v3 Multi-cell installation This section contains information about: • • • • • • • “Configuring the IP Master (Primary) KIRK Wireless Server 600v3” on page 91 “Configuring Sync Master” on page 100 “The Sync Master is now configured.” on page 104 “” on page 108 “” on page 117 “” on page 117 “” on page 120 7.6.
PAGE 92
Configuring KIRK Wireless Server 600v3 7.6.1.1 Entering a System User Name and Password (Primary) First time you access the Administration Page, you need to log on with user name and a password. Note: The default user name of the system is admin and the default password of the system is ip1200. Figure 27 Adm. Page: Enter Network Password dialog box 1 In the User Name field, type admin. 2 In the Password field, type ip1200. 3 Click OK. 7.6.1.
PAGE 93
Configuring KIRK Wireless Server 600v3 1 93 Under the Configuration menu, click ETH0, and then click DHCP. Figure 28 Adm. Page: Configuration/ETH0/DHCP page 2 From the Mode list, select Disabled, and then click OK. 3 Click Reset (under Administration menu) to save your configuration. 4 Under the Configuration menu, click ETH0, and then click IP. Note: It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network. Figure 29 Adm.
PAGE 94
Configuring KIRK Wireless Server 600v3 9 Click Reset (under Administration menu) to save your configuration. 7.6.1.3 Obtaining a Multi-Cell License (Primary) To configure a KWS600v3 Multi-cell solution it is necessary to obtain a multi-cell license. (E-mail MAC address to emeadkordermanagement@polycom.com, and you will obtain the license) 1 Under the Configuration menu, click General, and then copy the serial number of the KWS600v3 from the Info page.
PAGE 95
Configuring KIRK Wireless Server 600v3 95 7.6.1.4 Configuring Ethernet Link (Primary) 1 Under the Configuration menu, click ETH0, and then click Link. Figure 31 Adm. Page: Configuration/ETH0/Link page 2 From the Link list, select auto, and then click OK. When selecting auto, the link speed will be determined by the network switch. 3 Click Reset (under Administration menu) to save your configuration. 7.6.1.
PAGE 96
Configuring KIRK Wireless Server 600v3 3 In the Password fields, type the passwords. 4 Select the Write Access check box. 5 Click OK. 6 Click Reset (under Administration menu) to save your configuration. 7.6.1.6 Configuring DECT System (Primary) 1 Under the Configuration menu, click DECT, and then click System. Figure 33 Adm. Page: Configuration/DECT/System page 2 In the Name field, the name MUST ALWAYS be DECT. If changing the name, the system cannot operate.
PAGE 97
Configuring KIRK Wireless Server 600v3 97 Note: It is recommended to select With User AC. When subscribing a new handset to the system it is possible to use an authentication code (AC). If you want to use the authentication code, you must select With User AC. For more information about subscription of handsets and authentication codes, refer to “Subscribing Handsets” on page 152. 6 From the Tones list, select a ring tone.
PAGE 98
Configuring KIRK Wireless Server 600v3 1 Under the Configuration menu, click DECT, and then click Master. Figure 34 Adm. Page: Configuration/DECT/Master page 2 From the Mode list, select Active. Selecting Active defines the KWS600v3 as a Primary (Master). 3 From the Protocol list, select either H323, SIP or SKINNY depending on the protocol you are using. 4 In the GK (Gate Keeper) field, type the IP address of your call handler. Contact your system administrator for more information.
PAGE 99
Configuring KIRK Wireless Server 600v3 1 99 Under the Configuration menu, click DECT, and then click Radio. Figure 35 Adm. Page: Configuration/DECT/Radio page 2 Select the Disable check box to disable the radio. 3 Click OK. 4 Click Reset (under Administration menu) to save your configuration. 7.6.1.9 Configuring TOS (Type of Service) Priorities (Primary) It is possible to change the TOS (Type of Service) priorities in a system. The TOS priority depends on the network used.
PAGE 100
Configuring KIRK Wireless Server 600v3 • 3 If CISCO network: It is recommended to change the TOS priority - RTP Data to 0xb8. In the TOS priority - Signalling field, type a TOS priority. Depending on the network, it may be necessary to change the TOS priority. • • Most networks: The default TOS priority is: 0x10 If CISCO network: It is recommended to change the TOS priority - RTP Data to 0x68. For information about the TOS priorities used in your network, contact you system administrator.
PAGE 101
Configuring KIRK Wireless Server 600v3 1 101 Under the Configuration menu, click ETH0, and then click DHCP. Figure 37 Adm. Page: Configuration/ETH0/DHCP page 2 From the Mode list, select Disabled, and then click OK. 3 Click Reset (under Administration menu) to save your configuration. 4 Under the Configuration menu, click ETH0, and then click IP. Note: It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network. Figure 38 Adm.
PAGE 102
Configuring KIRK Wireless Server 600v3 9 Click Reset (under Administration menu) to save your configuration. 7.6.2.2 Configuring LDAP Replicator (Sync Master) In a KWS600v3 Multi-cell solution the Sync Master needs access to the information (such as system ARI code and user data) that is stored on the Master KWS600v3/LDAP Server. Therefore, it is necessary to activate the LDAP replicator services for the Sync Master. 1 Under the Configuration menu, click LDAP, and then click Replicator.
PAGE 103
Configuring KIRK Wireless Server 600v3 103 7.6.2.3 Configuring DECT Master (Sync Master) 1 Under the Configuration menu, click DECT, and then click Master. Figure 40 Adm. Page: Configuration/DECT/Master page 2 From the Mode list, select Off. Selecting Off defines the KWS600v3 as not being the Master. 3 From the Prot (Protocol) list, select H323. 4 Click OK. 5 Click Reset (under Administration menu) to save your configuration. 7.6.2.
PAGE 104
Configuring KIRK Wireless Server 600v3 5 Click Reset (under Administration menu) to save your configuration. The Sync Master is now configured. 7.6.3 Configuring the Alternative Master KIRK Wireless Server 600v3 This section describes how to configure an alternative (Standby) Master KWS600v3 in a multi-cell solution. In case the Master KWS600v3 stops working, the alternative (Standby) Master KWS600v3 will take over connection to the call handler.
PAGE 105
Configuring KIRK Wireless Server 600v3 105 7.6.3.1 Entering a System User Name and Password (Standby) First time you access the Administration Page, you need to log on with user name and a password. Note: The default user name of the system is admin and the default password of the system is ip1200. Figure 43 Adm. Page: Enter Network Password dialog box 1 In the User Name field, type the user name. 2 In the Password field, type the password. 3 Click OK. 7.6.3.
PAGE 106
Configuring KIRK Wireless Server 600v3 1 Under the Configuration menu, click ETH0, and then click DHCP. Figure 44 Adm. Page: Configuration/ETH0/DHCP page 2 From the Mode list, select Disabled, and then click OK. 3 Click Reset (under Administration menu) to save your configuration. 4 Under the Configuration menu, click ETH0, and then click IP. Note: It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network. Figure 45 Adm.
PAGE 107
Configuring KIRK Wireless Server 600v3 9 107 Click Reset (under Administration menu) to save your configuration. 7.6.3.3 Configuring Ethernet Link (Standby) 1 Under the Configuration menu, click ETH0, and then click Link. Figure 46 Adm. Page: Configuration/ETH0/Link page 2 From the Link list, select auto, and then click OK. When selecting auto, the link speed will be determined by the network switch. 3 Click Reset (under Administration menu) to save your configuration. 7.6.3.
PAGE 108
Configuring KIRK Wireless Server 600v3 2 From the Mode list, select Standby. Selecting Standby defines the KWS600v3 as an alternative Master (Standby). 3 Check that the settings for Protocol, GK (Gate Keeper - Primary call handler), Alt-GK (Alternative Gate Keeper - Secondary call handler) are identical to the settings for the Master (Primary) KWS600v3. 4 Click OK. 5 Click Reset (under Administration menu) to save your configuration. 7.6.3.
PAGE 109
Configuring KIRK Wireless Server 600v3 109 Figure 49 WS600v3 Multi-cell installation (primary and secondaries) For information on accessing the web based Administration Page, refer to “Accessing the Web Based Administration Page” on page 79.
PAGE 110
Configuring KIRK Wireless Server 600v3 7.6.4.1 Entering a System User Name and Password (Secondary) First time you access the Administration Page, you need to log on with user name and a password. Note: The default user name of the system is admin and the default password of the system is ip1200. Figure 50 Adm. Page: Enter Network Password dialog box 1 In the User Name field, type the user name. 2 In the Password field, type the password. 3 Click OK. 14117800, Ed.2.
PAGE 111
Configuring KIRK Wireless Server 600v3 111 7.6.4.2 Assigning a Specific IP Address (Secondary) To assign a specific IP address to the KWS600v3, it is necessary to disable the DCHP mode and then assign a specific IP address to the KWS600v3. The new IP address and network address will be provided by the system administrator. Note: It is advisable that the IP addresses for KWS600v3 secondaries are numbered in succession; eg. 192.168.1.3, 192.168.1.4, 192.168.1.5 etc.
PAGE 112
Configuring KIRK Wireless Server 600v3 5 In the IP address field, type the new IP address. The new IP address is now the default address when accessing the KWS600v3. 6 In the Network mask field, type a new network mask. 7 In the Default gateway field, type the IP address of the default gateway. Contact your system administrator for more information. 8 Click OK. 9 Click Reset (under Administration menu) to save your configuration. 7.6.4.
PAGE 113
Configuring KIRK Wireless Server 600v3 113 7.6.4.4 Setting LDAP Replicators (Secondary) In a KWS600v3 Multi-cell solution the Secondary KWS600v3 needs access to the information (such as system ARI code and user data) that is stored on the Master KWS600v3/LDAP Server. Therefore, it is necessary to activate the LDAP replicator services for the Secondary KWS600v3. 1 Under the Configuration menu, click LDAP, and then click Replicator. Figure 54 Adm.
PAGE 114
Configuring KIRK Wireless Server 600v3 7.6.4.5 Configuring DECT Master (Secondary) On the Master page you need to define the KWS600v3 as a Secondary KWS600v3. 1 Under the Configuration menu, click DECT, and then click Master. Figure 55 Adm. Page: Configuration/DECT/Master page 2 From the Mode list, select Off. Selecting Off defines the KWS600v3 as a Secondary. 3 Check that the protocol H323 is selected from the Protocol list. Note: The H.
PAGE 115
Configuring KIRK Wireless Server 600v3 115 7.6.4.6 Configuring DECT System (Secondary) 1 Under the Configuration menu, click DECT, and then click System. Figure 56 Adm. Page: Configuration/DECT/System page 2 In the Name field, the name MUST ALWAYS be DECT. If changing the name, the system cannot operate. 3 In the PWD (password) field, type the password, and then type it again in the field below.
PAGE 116
Configuring KIRK Wireless Server 600v3 7.6.4.7 Configuring DECT Radio (Secondary) On the Radio page you define which radio ID the Master KWS600v3 and Sync Master has to synchronize with. 1 Under the Configuration menu, click DECT, and then click Radio. Figure 57 Adm. Page: Configuration/DECT/Radio page 2 In the Master field, type the IP address of the Master KWS600v3. 3 In the Radio-Id field, type the radio ID number of the KWS600v3. The radio ID can be a number between 1 and 255.
PAGE 117
Configuring KIRK Wireless Server 600v3 117 7.6.5 Configuring Secondary KWS600v3 Using a Back-Up File A previously saved configuration file can be loaded to the KWS600v3 and used as input for configuration. Note: For more information about configuring the first Secondary KWS600v3 to be used as input in the configuration of more KWS600v3 secondaries, refer to “” on page 108. For more information about making a backup of a configuration file, refer to “Updating Configuration File” on page 178.
PAGE 118
Configuring KIRK Wireless Server 600v3 Figure 58 Wireless Server 600v3 Multi-cell installation with LDAP Server This section contains information about: • • • “Setting LDAP Mode (LDAP Server)” on page 118 “Configuring DECT Master (LDAP Server)” on page 119 “Configuring DECT Radio (LDAP Server)” on page 119 7.6.6.1 Setting LDAP Mode (LDAP Server) 1 Under the Configuration menu, click LDAP, and then click Server. Figure 59 Adm.
PAGE 119
Configuring KIRK Wireless Server 600v3 4 Select the Write Access check box. 5 Click OK. 6 Click Reset (under Administration menu) to save your configuration. 119 7.6.6.2 Configuring DECT Master (LDAP Server) 1 Under the Configuration menu, click DECT, and then click Master. Figure 60 Adm. Page: Configuration/DECT/Master page 2 From the Mode list, select Off. 3 Click OK. 4 Click Reset (under Administration menu) to save your configuration. 7.6.6.
PAGE 120
Configuring KIRK Wireless Server 600v3 3 Click OK. 4 Click Reset (under Administration menu) to save your configuration. The LDAP Server is now configured. 7.6.7 Configuring Alternative LDAP Server Working with LDAP Servers, you can also define a KWS600v3 to be an alternative LDAP Server. In case the LDAP Server stops working, the alternative LDAP Server will take over the LDAP Replication to the radio units.
PAGE 121
Configuring KIRK Wireless Server 600v3 121 7.6.7.1 Setting LDAP Mode (Alt. LDAP Server) 1 Under the Configuration menu, click LDAP, and then click Server. Figure 63 Adm. Page: Configuration/LDAP/Server page 2 In the User fields, type the user names. 3 In the Password fields, type the passwords. 4 Select the Write Access check box. 5 Click OK. 6 Click Reset (under Administration menu) to save your configuration. 7.6.7.2 Setting LDAP Replicator (Alt.
PAGE 122
Configuring KIRK Wireless Server 600v3 1 Under the Configuration menu, click LDAP, and then click Replicator. Figure 64 Adm. Page: Configuration/LDAP/Replicator page 2 In the Server field, type the IP address of the LDAP Server. 3 In the User name field, type the user name. 4 In the Password field, type the password. 5 Select the Enable check box. 6 Click OK. 7 Click Reset (under Administration menu) to save your configuration. The alternative LDAP Server is now configured. 7.
PAGE 123
Configuring KIRK Wireless Server 600v3 123 Figure 65 Wireless Server 600v3 Single-cell installation In the Master tab you configure the KWS600v3. This is only a single-cell configuration, therefore you do not need to provide information about LDAP and multi-cell license. Figure 66 Configuration Tool: Master tab 1 In the IP Address area: • Deselect the DHCP check box.
PAGE 124
Configuring KIRK Wireless Server 600v3 First time you power up the KWS600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the KWS600v3, provided by your system administrator. This IP address is now the default address when accessing the KWS600v3. • • • In the Network Mask field, type the network mask. In the Default Gateway field, type the IP address of the gateway.
PAGE 125
Configuring KIRK Wireless Server 600v3 2 125 In the Gatekeeper area: • From the Mode list, select Active. • In the Gatekeeper field, type the IP address of your call handler. Contact your system administrator for more information. • In the Alternative Gatekeeper field, type an alternative IP address of your call handler (optional). Contact your system administrator for more information. • 3 From the Protocol list, select either H323, SIP or Skinny depending on the protocol you are using.
PAGE 126
Configuring KIRK Wireless Server 600v3 This section describes how to configure a KWS600v3 Multi-cell solution. Figure 67 Wireless Server 600v3 Multi-cell installation This section contains information about: • • • • • • • • • “Configuring the IP Master (Primary) KIRK Wireless Server 600v3” on page 91 “The Sync Master is now configured.
PAGE 127
Configuring KIRK Wireless Server 600v3 127 Figure 68 Configuration Tool: Master tab 1 In the IP Address area: • Deselect the DHCP check box. First time you power up the KWS600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the Master KWS600v3, provided by your system administrator. This IP address is now the default address when accessing the Master KWS600v3.
PAGE 128
Configuring KIRK Wireless Server 600v3 • In the Alternative Gatekeeper field, type an alternative IP address of your call handler (optional). Contact your system administrator for more information. • 3 From the Protocol list, select either H323, SIP or Skinny depending on the protocol you are using. In the System area: • In the AC field, type an authentication code (optional). • From the Subscriptions list, select either Allow Anonymous, With User AC only, or Disabled.
PAGE 129
Configuring KIRK Wireless Server 600v3 4 129 In the LDAP area: The Master KWS600v3 is automatically defined as the LDAP Server. If you need to configure a standalone LDAP Server in your system, you must deselect the Master is LDAP Server check box. Note: If deselecting the Master is LDAP Server check box on the Master tab, an LDAP Server tab becomes available. For more information about configuring a standalone LDAP Server, refer to “” on page 132.
PAGE 130
Configuring KIRK Wireless Server 600v3 Figure 69 WS600v3 Multi-cell installation with Alternative (Standby) Master In the Alt Master tab you configure the Alternative Master KIRK Wireless Server. Figure 70 Configuration Tool: Alt Master tab 1 In the IP Address area: • Deselect the DHCP check box. 14117800, Ed.2.
PAGE 131
Configuring KIRK Wireless Server 600v3 131 First time you power up the KWS600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the alternative Master KWS600v3, provided by your system administrator. This IP address is now the default address when accessing the alternative Master KWS600v3. • • • In the Network Mask field, type the network mask.
PAGE 132
Configuring KIRK Wireless Server 600v3 2 In the Gatekeeper area: • From the Mode list, select Standby. Selecting Standby defines the KWS600v3 as an alternative (Standby) Master. 3 In the Radio field: • Select the Disable check box to disable the radio. 4 Save the configuration now or wait until you have finished configuring the whole installation. For more information about saving the configuration, refer to “Saving Configurations” on page 141. 7.8.
PAGE 133
Configuring KIRK Wireless Server 600v3 133 Note: The LDAP Server tab is only available, if the Master is LDAP Server check box on the Master tab is deselected. Figure 72 Configuration Tool: LDAP Server tab 1 In the IP Address area: • Deselect the DHCP check box. First time you power up the KWS600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode.
PAGE 134
Configuring KIRK Wireless Server 600v3 7.8.4 Configuring Alternative LDAP Server Working with LDAP Servers, you can also define a KWS600v3 to be an alternative LDAP Server. In case the LDAP Server stops working, the alternative LDAP Server will take over the LDAP Replication to the radio units. Note: In case the Master KWS600v3 and the LDAP Server is the same unit, the alternative LDAP Server will also take the role as the Master KWS600v3 if the LDAP Server stops working.
PAGE 135
Configuring KIRK Wireless Server 600v3 135 Figure 74 Configuration Tool: Alt LDAP Server tab 1 In the IP Address area: • Deselect the DHCP check box. First time you power up the KWS600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the alternative LDAP Server, provided by your system administrator. This IP address is now the default address when accessing the alternative LDAP Server.
PAGE 136
Configuring KIRK Wireless Server 600v3 For more information about saving the configuration, refer to “Saving Configurations” on page 141. 7.8.5 Configuring Sync Master This section describes how to configure a Sync Master KWS600v3 in a multi-cell solution. KWS600v3 primary and secondaries uses the existing DECT air interface to synchronize to each other. One KWS600v3 is configured as a Sync (synchronization) Master in the system.
PAGE 137
Configuring KIRK Wireless Server 600v3 • 137 In the Host Name field, type the host name of the KWS600v3. The host name consist of ip1200- followed by the last three octets of the MAC address of the KWS600v3 (to be found on the label on the rear of the KWS600v3). Eg. ip1200-0f-01-9d Note: When clicking the Get button, the system provides the host name automatically.
PAGE 138
Configuring KIRK Wireless Server 600v3 Figure 76 WS600v3 Multi-cell installation (primary and secondaries) 14117800, Ed.2.
PAGE 139
Configuring KIRK Wireless Server 600v3 139 In the Secondaries tab you configure the Secondary KWS600v3. Figure 77 Configuration Tool: Secondaries tab 1 In the IP Address Range area: • In the First Secondary field, type the IP address of the first Secondary KWS600v3. Contact your system administrator for more information. • • From the Number of Secondaries list, define the total number of KWS600v3 secondaries in your installation (see your site planner).
PAGE 140
Configuring KIRK Wireless Server 600v3 Figure 78 Configuration Tool: Secondary Settings dialog box — In the Host Name field, type the host name. The host name consist of ip1200followed by the last three octets of the MAC address of the KWS600v3 (to be found on the label on the rear of the KWS600v3). Eg. ip1200-0f-01-9d Note: When clicking the Get button, the system provides the host name automatically.
PAGE 141
Configuring KIRK Wireless Server 600v3 5 141 Save the configuration now or wait until you have finished configuring the whole installation. For more information about saving the configuration, refer to “Saving Configurations” on page 141. 7.8.7 Saving Configurations This section describes how to save your configurations. You can save all the configurations or just some of them. 1 On the File menu, click Save. A Save dialog box appears.
PAGE 142
Configuring KIRK Wireless Server 600v3 Figure 80 Configuration Tool: Select files to upload dialog box 14117800, Ed.2.
PAGE 143
Configuring KIRK Wireless Server 600v3 2 143 Select the configuration files to be uploaded, and then click Open. An Upload dialog box appears: Figure 81 Configuration Tool: Upload dialog box 3 Click Upload. The following dialog box appears. In the Status area you can see the status of the uploading process.
PAGE 144
Configuring KIRK Wireless Server 600v3 • • • 4 Green - OK Yellow - working Red - error If you receive an error, click either Abort to abort all uploads or click Skip to skip the upload in question and continue to the next (if any). 7.8.9 Opening Configuration Files This section describes how to open configuration files. 1 On the File menu, click Open. A Select configuration text files to open dialog box appears. Figure 82 Configuration Tool: Select config.
PAGE 145
Chapter 8 KIRK Handset Registration and Subscription This section provides information about handset registration and subscription. You must register and subscribe a handset before you can use it. Note: This section only describes how to register handsets on the Master KWS600v3/ LDAP server. You also need to register the users on the call handler. For registering users on the call handler, refer to the call handler user guide.
PAGE 146
KIRK Handset Registration and Subscription Figure 83 Adm. Page: Administration/DECT/Users page 2 Click New. An Edit User dialog box appears. Figure 84 Adm. Page: Edit User dialog box 14117800, Ed.2.
PAGE 147
KIRK Handset Registration and Subscription 3 In the Long Name field, type any name. It is recommended to type the same information as in the Name field (see step 4 below). 4 In the Name field, type SEP followed by the IPEI number of the handset. 147 The serial number (IPEI number) consists of a five-digit handset type (manufacturer code) and a seven-digit handset number.
PAGE 148
KIRK Handset Registration and Subscription Figure 85 Adm. Page: Administration/DECT/Users page 2 Click New. An Edit User dialog box appears. Figure 86 Adm. Page: Edit User dialog box 14117800, Ed.2.
PAGE 149
KIRK Handset Registration and Subscription 3 In the Long Name field, type any name. It is recommended to type the same information as in the Name field (see step 4 below). 4 In the Name field, type SEP followed by the IPEI number of the handset. 149 The serial number (IPEI number) consists of a five-digit handset type (manufacturer code) and a seven-digit handset number.
PAGE 150
KIRK Handset Registration and Subscription Figure 87 Adm. Page: Administration/DECT/Users page 2 Click New. An Edit User dialog box appears. Figure 88 Adm. Page: Edit User dialog box 14117800, Ed.2.
PAGE 151
KIRK Handset Registration and Subscription 3 In the Long Name field, type any name. 4 In the Name field, type the SIP registration name (no spaces allowed). 5 In the Number field, type the SIP registration number. 151 Note: If the SIP registration procedure requires a user name instead of the SIP registration number, you must access a hidden menu, by typing the following in the web browsers Address bar:http://xxx.xxx.xxx.xxx/SIP/mod_cmd.xml?xsl=sip.
PAGE 152
KIRK Handset Registration and Subscription 8.2 Subscribing KIRK Handsets 8.2.1 KIRK 3040 Handset A handset can be subscribed to more systems and will automatically log on to the relevant system. If a handset is subscribed to two or more systems, you can use Auto Login type A to change between the systems automatically. When to use Auto Login type A: • Auto Login A should only be used in separate systems without overlaps.
PAGE 153
KIRK Handset Registration and Subscription 6 153 Enter the AC (if required) using the keyboard, and press 3. An antenna symbol appears on the display to indicate a successful subscription. If not, the subscription has failed and the procedure must be retried. 8.2.1.2 Subscribing a Handset to Different Systems The handset can be subscribed (connected) to a maximum of 10 different systems. Note: To be able to log on to a system, subscription to the system must be established. 8.2.1.2.
PAGE 154
KIRK Handset Registration and Subscription 8.2.2 KIRK 4020/4040/4080 Handset A handset can be subscribed to more systems and will automatically log on to the relevant system. If a handset is subscribed to two or more systems, you can use Auto Login type A to change between the systems automatically. If a handset is subscribed to two systems only, you can use Auto Login type B to change between the systems automatically.
PAGE 155
KIRK Handset Registration and Subscription 155 Note: To make subscriptions, the system must allow subscriptions to be made. Some systems also require an Authentication Code (AC). If more than one system currently permits subscription, you will need to know the ID of the system (ARI code) to which you wish to subscribe. Authentication Codes and system ID’s (ARI codes) will be provided by the system administrator.
PAGE 156
KIRK Handset Registration and Subscription 3 Press 3 - go to SELECT LOGIN AUTO A. 4 Press 3. The handset automatically selects a system. The selected system is marked with an A. 8.2.2.2.2 Changing to another System Automatically Using Auto Login B Note: Auto Login B can be used in separate systems which are overlapping each other. 1 Press MENU – go to MENU LOGIN. 2 Press 3 – go to SELECT LOGIN. 3 Press 3 – go to SELECT LOGIN AUTO B. 4 Press 3. The handset automatically selects a system.
PAGE 157
KIRK Handset Registration and Subscription 157 If a handset looses signal from the system (the display showing a no signal icon), then after 20 seconds the handset will start searching for an alternative system available from the Login list and automatically change to this system. Note: Using Auto Login A any call will be dropped when changing to an alternative system.
PAGE 158
KIRK Handset Registration and Subscription 8.2.3.2 Subscribing a Handset to Different Systems The handset can be subscribed (connected) to a maximum of 10 different systems. Note: To be able to log on to a system, subscription to the system must be established. 8.2.3.2.1 Changing to another System Automatically Using Auto Login A Note: Auto Login A should only be used when systems are separate, with no overlaps. Note: To activate Auto login your handset must be subscribed to at least two systems.
PAGE 159
Chapter 9 KIRK Handset Management This section provides information about handset management such as viewing handset configuration, deregistering handsets and changing user configurations using the web based Administration Page. It also provides information about unsubscribing handsets and handset adjustment. For information about activating pre and mid call services on your handset, refer to the Pre Call and Mid Call Services User Guide.
PAGE 160
KIRK Handset Management 9.2 Searching for Handset/User Information Through the web based Administration Page, it is possible to search for a registered handset/user in the system. 1 Under the Administration menu, click DECT, and then click Users. Figure 90 Adm. Page: Administration/DECT/Users page 2 Type the beginning of a number or name to search for in the text field, and then click Show. 9.
PAGE 161
KIRK Handset Management 161 The handset has been unsubscribed. 9.3.2 KIRK 5020 / 5040 Handset To remove a Login: Logins can be removed from the system in use and from the 9 other systems (if connected). Note: Removing a login requires a password. Password is factory set at 0000. 1 Press Menu to enter main menu. 2 Scroll to Settings and press Select. 3 Scroll to Advanced and press Select. 4 Scroll to Login and press Select. 5 Scroll to Remove login and press Select.
PAGE 162
KIRK Handset Management 2 Select the handset in question by clicking on the Long Name. An Edit User dialog box appears. Figure 92 Adm. Page: Edit User dialog box 3 Click Delete. 9.5 Changing User Configurations You can change user configurations, such as the AC (authentication code) using the web based Administration Page. 1 Under the Administration menu, click DECT, and then click Users. Figure 93 Adm.
PAGE 163
KIRK Handset Management 163 Figure 94 Adm. Page: Edit User dialog box 3 Change settings, and then click Apply. 4 Click OK. 9.6 Adjusting the KIRK Handset Note: This section only contains information about adjusting the 3040/4020/4040/4080 Handsets. This section provides information about: • • • “Content of the KIRK Programming Kit Handset” on page 163 “Set up of the Hardware for KIRK Handset Adjustment” on page 164 “Adjusting the KIRK Handset with the ServiceTool” on page 164 9.6.
PAGE 164
KIRK Handset Management Figure 95 Programming Kit Handset Splitter Serial cable Note: For handset adjustment of 40XX Handset you use the charger accompanying the handset. Note: For handset adjustment you also need the programming software (ServiceTool). The ServiceTool is not part of the Programming Kit Handset but can be downloaded from www.polycom.com. 9.6.
PAGE 165
Chapter 10 System Management This section provides you with information about the web based Administration Page of the KWS600v3 and ServiceTool. The section describes how the programs are used for system management. This section includes information about: • • “Using the Web Based Administration Page” on page 165 “Using the ServiceTool” on page 183 10.
PAGE 166
System Management 1 Under the Configuration menu, click General, and then click admin. Figure 96 Adm. Page: Configuration/General/Admin/Change Password page 2 In the User name field, type a user name. 3 In the Password field, type a new password, then type the password again in the field below to confirm it. 4 Click OK to change the password. 10.1.2 Reading System Information This page provides general system information. 1 Under the Configuration menu, click General. Figure 97 Adm.
PAGE 167
System Management • • • • • 167 Time; time information - if a time server is valid Uptime; information about uptime since last restart Firmware (only displayed if radio is active) System ARI; ARI code of the system (only displayed if radio is active) Frequency 10.1.3 Reading DECT Statistics In the DECT menu, under Administration, it is possible to read information about calls, users, radio calls, and handovers in the system. You get an over all overview of how the system is running.
PAGE 168
System Management 2 Click Clear if you want to delete all statistic information. Note: When the sum of “Calls in” on all radio bases are larger than “Calls in” on the IP-master, a handset is either on hook or out of range.
PAGE 169
System Management 1 169 Under the Administration menu, click DECT, and then click Unknown. Figure 100 Adm. Page: Administration/DECT/Unknown page 10.1.3.4 Radios This page provides information about all KWS600v3 secondaries and Sync Master in the KWS600v3 installation. 1 Under the Administration menu, click DECT, and then click Radios. Figure 101 Adm.
PAGE 170
System Management 10.1.3.5 Master Calls This page provides information about all calls on the Master (Primary) KWS600v3. 1 Under the Administration menu, click DECT, and then click Master Calls. Figure 102 Adm. Page: Administration/DECT/Master Calls page 10.1.3.6 Radio Calls This page provides information about the IPEI number and status, and to which IP address the handset will make a handover. 1 Under the Administration menu, click DECT, and then click Radio Calls. Figure 103 Adm.
PAGE 171
System Management 171 10.1.3.7 Handovers This page provides information about the handsets being in handover status. 1 Under the Administration menu, click DECT, and then click Handover. Figure 104 Adm. Page: Administration/DECT/Handover page 10.1.4 Reading LDAP Server Status This page provides information about the amount of replication clients connected to the LDAP Server. 1 Under the Configuration menu, click LDAP, and then click Server-Status. Figure 105 Adm.
PAGE 172
System Management 1 Under the Configuration menu, click LDAP, and then click Replicator-Status. Figure 106 Adm. Page: Configuration/LDAP/Replicator-Status page 10.1.6 Reading Ethernet Statistics This page provides status information on the interface. 14117800, Ed.2.
PAGE 173
System Management 1 173 Under the Configuration menu, click ETH0/ETH1, and then click Statistics. Figure 107 Adm. Page: Configuration/ETH/Statistics page 2 Click Clear if you want to delete all information. 10.1.7 Diagnostics In the Diagnostics menu, under Administration, it is possible to define which logs are to be generated. The logs are useful when supervising the system and in case of problem solving.
PAGE 174
System Management 10.1.7.1 Logging 1 Under the Administration menu, click Diagnostics. Figure 108 Adm. Page: Administration/Diagnostics/Logging page 2 Select which information you want to log. • TCP: Logs generated upon TCP connection setups in the H.225/H.245 protocol • PPP: All PPP connections • DECT Master: Logs generated by the master software in the KWS600v3 • DECT Radio: Logs generated by the radio software in the KWS600v3 • H.
PAGE 175
System Management 1 175 Under the Administration menu, click Diagnostics, and then click Tracing. Figure 109 Adm. Page: Administration/Diagnostics/Tracing page 2 Select which information you want to trace. 3 Click Trace(buffer) if you only want to trace in a small buffer or click Trace(continues) if you want to trace in a large buffer. 4 Click OK. 10.1.7.3 Config Show This page displays the KWS600v3 configuration as a text string.
PAGE 176
System Management 10.1.7.4 Ping This page is used to determine the response time from the KWS600v3 to a certain IP address. This is useful when checking the connection between the different system components. 1 Under the Administration menu, click Diagnostics, and then click Ping. Figure 111 Adm. Page: Administration/Diagnostics/Ping page 2 In the IP address field, type the IP address of another IP system on the network you want to check up against. The connection will be checked. 10.1.
PAGE 177
System Management 1 177 Under the Administration menu, click Download. Figure 112 Adm. Page: Administration/Download/Config page 2 Click Download. A dialog box appears. 3 Indicate in which folder and under what name the file should be saved, and then click Save. 10.1.
PAGE 178
System Management 10.1.9.1 Updating Configuration File 1 Under the Administration menu, click Upload. Figure 113 Adm. Page: Administration/Upload/Config page 2 Click Browse. A dialog box appears. 3 Select the configuration file in question, and then click Open. 4 Click Upload. Wait until the system has finished updoading. 5 Click either Reset Immediately or Idle Reset. When resetting the KWS600v3 immediately, all calls are terminated and the KWS600v3 is reset.
PAGE 179
System Management 1 179 Under the Administration menu, click Upload, and then click Firmware. Figure 114 Adm. Page: Administration/Upload/Firmware page 2 Click Browse. A dialog box appears. 3 Select the firmware in question, and then click Open. 4 Click Upload. Wait until the system has finished updoading. Note: Do not interrupt firmware upload. If this process is interrupted, the firmware in the KWS600v3 will be defect.
PAGE 180
System Management 1 Under the Administration menu, click Upload, and then click Radio. Figure 115 Adm. Page: Administration/Upload/Radio page 2 Click Browse. A dialog box appears. 3 Select the radio file in question, and then click Open. 4 Click Send file. Wait until the system has finished updoading. Note: When updating the radio file, all calls are terminated. 10.1.9.4 Updating Boot File The boot file of the KWS600v3 can be updated. To update the boot file you load a file to the system.
PAGE 181
System Management 181 A dialog box appears. 3 Select the boot file in question, and then click Open. 4 Click Upload. Wait until the system has finished updoading. 5 Click either Reset Immediately or Idle Reset. When resetting the KWS600v3 immediately, all calls are terminated and the KWS600v3 is reset. When resetting the KWS600v3 when the system is idle, the reset is done when there are no active calls in the KWS600v3. 10.1.
PAGE 182
System Management 1 Under the Administration menu, click Reset, and then click Reset. Figure 117 Adm. Page: Administration/Reset/Reset page 2 Click OK to reset the system immediately. Note: When resetting the KWS600v3 immediately all calls are terminated. 10.1.10.2 Resetting KIRK Wireless Server 600v3 When System is Idle Instead of resetting the system immediately and terminating all ongoing calls, it is also possible to reset the system, when the system is idle.
PAGE 183
System Management 183 10.1.10.3 Resetting in TFTP Mode You can also reset the KWS600v3 in TFTP mode (Trivial File Transfer Protocol). The TFTP mode is used, if the KWS600v3 is to be updated through the GWLOAD program. For more information about using the GWLOAD program, refer to “Using the GWLOAD Program” on page 202. 1 Under the Administration menu, click Reset, and then click TFTP. Figure 119 Adm. Page: Administration/Reset/TFTP page 2 Click OK. 10.
PAGE 184
System Management 10.2.2 Adjusting the KIRK Handset For information about handset adjustment, refer to Adjusting the KIRK Handset with the ServiceTool on page 164. 14117800, Ed.2.
PAGE 185
Chapter 11 Messaging over MSF This section provides you with information about writing MSF messages (Message Service Function) using the web based Administration Page of the KWS600v3. For information on accessing the web based Administration Page, refer to “Accessing the Web Based Administration Page” on page 79. With the MSF messages function you can send text messages to any MSF compatible handset connected to the KWS600v3.
PAGE 186
Messaging over MSF Confirmation of sent messages having been received is done by the recipient answering the message. It is also shown in the system as an acknowledgement of each message having reached the handset display. If a message does not receive an answer within a specified period of time (for instance 30 seconds) it is possible to preset the system to automatically send it to another relevant user.
PAGE 187
Messaging over MSF 187 11.3 Sending Text Messages The MSF messages function requires the use of a third-party application, such as an alarm server. For demonstration, Polycom has an MSF package including: • • • • • Binary dll Lan Manager program including the java source code Description of the dll interface Description of the MSF protocol Simple example in VB.net, Java, C# using the dll interface including source code Note: The MSF Lan Manager is a demo program using the KIRK dll interface.
PAGE 188
Messaging over MSF 14117800, Ed.2.
PAGE 189
Chapter 12 Configuration/General/Update On this page the device can be configured to poll an update server (a normal web server). A file pointed to by an URL is read from the update server and executed. This is an efficient mechanism to keep a large number of devices up to date. See chapter 13 “Configuration of the Update Server” for a detailed description of the available commands. URL An URL, for example http://192.168.0.1/update/script-ip800.txt, pointing to a file whose commands are executed.
PAGE 190
Configuration/General/Update Interval An interval (in minutes) at which the file is re-read and executed. To restrict the update to certain hours (e.g. only during the night), there are mechanisms within the available commands to restrict the execution of the commands. The polling of the command file cannot be restricted. 12.1 Current Update Serials The Current Update Serials section shows the values of the variables set after last successful execution of the associated command.
PAGE 191
Chapter 13 Configuration of the Update Server It is possible to update the firmware and configuration of a large number of KIRK devices in a distributed environment by automated means. This is done by storing the configuration and firmware information on a standard Web server, which in turn is called up the individual devices. There are two modules in the device which work in tandem.
PAGE 192
Configuration of the Update Server 13.4 Running Maintenance The update file is immediately read and also immediately executed. After a device restart, the update server is automatically queried periodically in accordance with the interval set. When the maintenance file has been successfully received, it is executed sequentially. Theoretically, all commands that can be transmitted to the device in a Telnet session or that occur in a configuration file can be used in the maintenance file. 13.
PAGE 193
Configuration of the Update Server 193 The times command will check the current time against . If it does not match this restriction, any further processing of the command file is cancelled. is a comma separated list of hours. Only those hours listed are considered valid times for execution of the command file. mod cmd UP1 times /allow 12,22,23,0,1,2,3,4 will allow command executions only between 12:00 and 12:59 and 23:00 and 4:59 local time (on a 24h clock).
PAGE 194
Configuration of the Update Server The command mod cmd UP0 prot http://192.168.0.10/firm/ ireset 04-5656 determines whether the firmware version 04-5656 was already installed. If this is not the case, the current firmware is downloaded from the address 192.168.0.10/firm/ip1200.bin, the UPDATE/PROT internal variable is overwritten with 04-5656 and, finally, the device is reset as soon at it is not being actively used. 13.5.
PAGE 195
Configuration of the Update Server 195 determines whether the DECT radio code PCS04fd was already installed. If this is not the case, the current DECT radio code is downloaded from the address 192.168.0.10/firm/ ccfp1200.bin, the UPDATE/BMC internal variable is overwritten with PCS04fd and, finally, the device is reset as soon at it is not being actively used. 13.5.
PAGE 196
Configuration of the Update Server 13.5.7 Example A Web server exists at the address 192.168.0.10 with a subdirectory called configs. In this directory, there are two further subdirectories, in which the current firmware files for all KIRK devices are stored. Clients provide the DHCP server with the option #215 as http:/ /192.168.0.10/configs/. In this directory, there is a file update-ip1200.
PAGE 197
Chapter 14 Configuration of an NTP Server / Client The device can synchronize its internal date/time to an NTP server using the SNTP protocol. Without synchronization to an NTP server the internal date/time is reset to Januar 1st, 1970 0:00 after each restart. 14.1 Configuration Server The IP-Adresse of the time server Interval [min] The time interval (in minutes) at which the device tries to synchronise with the time server Timezone Select the time zone in which the device is located.
PAGE 198
Configuration of an NTP Server / Client Std stands for the time zone (for example, CET for Central European Time or MET for Middle European Time). Offset specifies the time difference between the time zone and UTC, for example, -1 for Central European Time. The difference is negative if the time zone is ahead of UTC. If the time difference does not comprise full hours, the number of minutes can be added, for example, -1:30. The TZ string ends here if you are not using a summer time.
PAGE 199
Chapter 15 Troubleshooting This section provides you with general troubleshooting information, frequently asked questions, and describes how to upload IP firmware using the KIRK GWLOAD program. This section includes information about: • • • • Solving Problems in KIRK Wireless Server 600v3 on page 199 “Should You Need to Report a Problem” on page 201 “Frequently Asked Questions” on page 202 “Using the GWLOAD Program” on page 202 15.
PAGE 200
Troubleshooting Table 4 Error Messages on the Administration Page Problem No DECT firmware and System ARI code on all radio units with active radios. Action required Check if radio firmware is missing. Check if radio is disabled Upload of firmware failed Check if you are uploading valid firmware files. Check if you are uploading radio firmware as IP firmware. Check if communication between PC and radio unit is interrupted.
PAGE 201
Troubleshooting 201 15.1.3 KIRK Repeater Problem Action required LED not on Check if repeater programming is correct. LED keeps flashing Check if repeater programming is correct. 15.1.4 KIRK Handset Problem Action required The telephone freezes Remove and replace the battery pack. Turn on the telephone. The telephone does not ring Check whether the ringer is SILENT or RINGER VOL. is OFF. Not possible to turn on the telephone Check if battery is connected. If yes, charge battery or change it.
PAGE 202
Troubleshooting 15.3 Frequently Asked Questions This section contains frequently asked questions about the KWS600v3. Question - General Answer Why is my single cell system continuously restarting itself? On the Administration Page of the KWS600v3 (Configuration > DECT > Radio) - or in the Configuration Tool, set radio ID back to default (blank).
PAGE 203
Troubleshooting 203 Figure 121 GWLOAD program 3 In the File Setup area, click IP firmware. 4 In the KIRK WS area, click KWS600v3. 5 Click Get File. An Open IP firmware file dialog box appears.
PAGE 204
Troubleshooting 6 Select the file in question, and then click Open. The following dialog box appears. Figure 123 GWLOAD: Upload dialog box 7 Click Upload. The following dialog box appears. Figure 124 GWLOAD: Upload in progress dialog box 8 When uploading has finished, the following dialog box appears. Figure 125 GWLOAD: Uploading finished dialog box Click OK.
PAGE 205
Chapter 16 Regulatory Notices This section contains important safety regulations for the KWS600v3. 16.1 International Regulatory and Product Information This KIRK Wireless Server 600v3 has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC, 73/ 23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
PAGE 206
Regulatory Notices English: Hereby, Polycom (UK) Ltd. declares that this KIRK KWS600V3 Server is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el KIRK KWS600V3 Server cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
PAGE 207
Regulatory Notices Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a KIRK KWS600V3 Server megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret KIRK KWS600V3 Server er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
PAGE 208
Regulatory Notices 16.2 Explosive Device Proximity Warning Warning. Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Waarschuwin Gebruik dit draadloos netwerkapparaat alleen g in de buurt van onbeschermde ontstekers of in een omgeving met explosieven indien het apparaat speciaal is aangepast om aan de eisen voor een dergelijk gebruik te voldoen.
PAGE 209
Regulatory Notices 209 ¡Advertencia! No utilizar un aparato de la red sin cable cerca de un detonador que no esté protegido ni tampoco en un entorno explosivo a menos que el aparato haya sido modificado con ese fin. Varning! Använd inte den trådlösa nätverksenheten i närheten av oskyddade tändhattar eller i en explosiv miljö om inte enheten modifierats för att kunna användas i sådana sammanhang.
PAGE 210
Regulatory Notices Safety WARNING! Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Only qualified persons should service the system.
PAGE 211
Regulatory Notices 211 6 The product should be operated only from the type of power source indicated on the instructions. If you are not sure of the type of power supply, consult your dealer or local power company. 7 Do not overload wall outlets and extension cords as this can result in fire or electrical shock. 8 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire, electrical shock, or injury.
PAGE 212
Regulatory Notices Spare parts and accessories Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage. Power failure In the event of a power failure, you cannot use the wireless solution to make or receive calls 14117800, Ed.2.
PAGE 213
Regulatory Notices 213 NOTICES NOTICE: Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier.
PAGE 214
Regulatory Notices FCC Note: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may may cause undesired operation.
PAGE 215
Regulatory Notices 215 telephone systems and communications laws, this product may be illegal for use in some countries. We assume no responsibilities for damages or penalties incurred resulting from the use of this product in a manner or location other than that for which it was intended. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED.
PAGE 216
Regulatory Notices 14117800, Ed.2.
PAGE 217
Index 217 Index A installing 81 LDAP Server 132 Master (Primary) 126 Secondary 137 starting 81 Sync Master 136 acronyms 19 Administration Page accessing 81 Alternative LDAP Server 120 Alternative Master (Primary) 104 changing Internet Protocol 79 changing password 165 configuring multi-cell 90 configuring single-cell 82 default password 83 Master (Primary) 91 Secondary 108 Standalone LDAP Server 117 Sync Master 100 auto login 25 autologging 25 D deployment multi-cell 32 downloading Configuration Tool 8
PAGE 218
Index I description 49 downloading software 55 installing 51 LED indicators 51 placement 32 powering 54 programming 54 requirements 28 types 50 wall 51 Installing 41, 49 installing battery in handset 67 Repeater 51 Wireless Server 600v3 46 Internet Protocol, changing 79 IP address 79 IPEI 145 L LAN 23 license, multi-cell 94 M Maintenance Software Administration Page 25 Configuration Tool 25 requirements 30 ServiceTool 25 web based Administration Page 25 MSF Messages Function activating 186 sending
PAGE 219
Index 219 Index firmware 178 radio file 179 W wireless bands 23 Wireless Server 600v3 accessing Administration Page 79, 81 accessing Configuration Tool 81 components 42 configuring multi-cell 90, 125 configuring single-cell 82, 122 connecting PC 78 deploying 31 description 41 faceplate 43 installing 47 LED indicators 44 multi-cell license 94, 126, 129 placement 32 powering up 77 requirements 26 troubleshooting 199 types 42 unpacking 41 updating 177 Wireless Server 600v3 Solution components 22 Handset 24
PAGE 220
Index 14117800, Ed.2.