User's Manual
User Guide for the SoundPoint IP 670 Desktop Phone
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Placing Calls on Hold
During a call, press   or the Hold soft key. The hold icon will display on 
the line key label. 
Press   again or the Resume soft key to retrieve the call. The registered 
line icon appears as the line indicator. 
Multiple Calls on Hold
If multiple calls are on hold on a single Line Key, use   and   to switch 
between the calls, and then press the Resume soft key to retrieve the desired 
call. 
If more than two calls are on hold on a single Line Key, an indication appears 
on the graphic display, for example “2/3”, indicating that this is the second 
call out of three calls.
If calls are on hold on more than one Line Key, you can view the details of the 
calls on any Line Key by pressing and holding the Line Key for more than two 
seconds. If a Line Key is depressed for less than one second, the first call on 
hold on that Line Key will be retrieved.
Note
The Hold feature typically generates music or a beeping tone. Therefore, avoid 
putting a conference call on hold. Use the mute button instead.










