User's Manual

RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
J-4 Polycom, Inc.
USB Restore
Restoring the RMX Using the USB Port can be used to set the RMX back to its factory default
settings, if for any combination of factors the system becomes unstable or unmanageable.
There are also administrative operations that cannot be performed on a secured or ultra
secured system that require the RMX to be set back to its default (normal) security mode.
When performing operations using a USB device, the following USB ports are used:
• RMX 1500 - left most USB port on the front panel.
• RMX 2000 - at the bottom right corner of the RTM IP card on the back panel.
Do not insert a USB device into the RMX’s USB port unless it is your intention to disable Secured
Mode or perform a Comprehensive Restore to Factory Defaults.
Do not use any USB ports other than the ones indicated in the following diagrams.