User's Manual

Appendix J-Restoring Defaults
Polycom, Inc. J-11
Step 3: Connect the RMX to the Workstation
The Alternate Management Network enables direct access to the RMX for support purposes.
The Alternate Management Network cannot be configured and operates according to factory
defaults.
Access to the Alternate Management Network is via a cable connected to a workstation. The
Alternate Management Network is accessible only via the LAN 3 port on the RMX 2000, the
Modem port on the RMX 1500 and LAN 1 port on the RMX 4000.
>> Connect the cable between the RMX port and the LAN port configured on the
workstation.
Step 4: Insert a USB key containing a file named RestoreToFactoryDefault.txt and a
lan.cfg file into the USB port of the RMX
The USB port locations for RMX 1500/2000/4000 are shown in "There are also administrative
operations that cannot be performed on a secured or ultra secured system that require the RMX to be
set back to its default (normal) security mode.” on page J-4.
Step 5: Power the RMX Off and then On.
Step 6: If you are not
using an RMX 4000 continue with Step 9.
Step 7:
Into the RMX’s USB port, insert a USB key containing a file named lan.cfg file only.
Step 8: Restart the RMX.
LAN 3 Port
RMX 4000
RMX 2000
RMX 1500
Modem Port
LAN 1 Port