User's Manual

Chapter 7-Entry Queues, Ad Hoc Conferences and SIP Factories
Polycom, Inc. 7-5
Entry Queue Mode Select the mode for the Entry Queue:
Standard Lobby (default)-When selected, the Entry Queue is used
as a routing lobby to access conferences. Participants connect to a
single-dial lobby and are routed to their destination conference
according to the Conference ID they enter.
Ad Hoc - Select this option to enable the Ad Hoc option for this Entry
Queue. In this mode, when the participant enters the target
conference ID the system checks whether a conference with that ID
is already running on the MCU. If not, the system automatically
creates a new ongoing conference with that ID.
IVR Service Provider Only - When selected, designates this Entry
Queue as a special Entry Queue that provides IVR Services to SIP
calls on behalf of the DMA. The IVR service provider only Entry
Queue does not route the SIP calls to a target conference. Instead
the DMA handles the call. For more details, see "IVR Provider Entry
Queue (Shared Number Dialing)” on page 7-8.
External IVR Control - IVR Services can be controlled externally
from an application server (such as the DMA) supporting the MCCF-
IVR (Media Control Channel Framework-Interactive Voice Response)
package.
When selected, the connection process of the participant to the
conference via the Virtual Entry Queue is controlled and managed by
an external IVR service of an application server (for example, DMA).
Entry Queue IVR
Service
The default Entry Queue IVR Service is selected. If required, select
an alternate Entry Queue IVR Service, which includes the required
voice prompts, to guide participants during their connection to the
Entry Queue.
Cascade Set this field to None for all Entry Queues other than cascading.
If this Entry Queue is used to connect dial-in cascaded links, select
Master or Slave depending on the Master/Slave relationship in the
Cascading topology.
Set this field to Master if:
• The Entry Queue is defined on the MCU on level 1 and the dialing
is done from level 2 to level 1.
• The Entry Queue is defined on the MCU on level 2 and the dialing
is done from level 3 to level 2.
Set this field to Slave if the Entry Queue is defined on the MCU on
level 2 (Slave) and the dialing is done from MCU level 1 to level 2.
Enable ISDN/PSTN
Access
Select this check box to allocate dial-in numbers for ISDN/PSTN
connections.
To define the first dial-in number using the default ISDN/PSTN
Network Service, leave the default selection. When the Entry Queue
is saved on the MCU, the dial-in number will be automatically
assigned to the Entry Queue. This number is taken from the dial-in
numbers range in the default ISDN/PSTN Network Service.
Table 7-2: Entry Queue Definitions Parameters (Continued)
Option Description