User's Manual

Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
10-2 Polycom, Inc.
• The operator can connect participants belonging to the same destination conference to
their conference simultaneously by selecting the appropriate participants and moving
them to the Home conference (interactively or using the right-click menu).
• The operator can move one or several participants from an ongoing conference to the
Operator conference for a private conversation.
• The operator can move participants between ongoing Continuous Presence
conferences.
Operator Conference Guidelines
•An Operator conference can only run in Continuous Presence mode.
• Operator conference is defined in the Conference Profile. When enabled in Conference
Profile, High Definition Video Switching option is disabled.
•An Operator conference can only be created by a User with Operator or Administrator
Authorization level.
• Operator conference name is derived from the User Login Name and it cannot be
modified.
• Only one Operator conference per User Login Name can be created.
• When created, the Operator conference must include one and only one participant - the
Operator participant.
• Only a defined dial-out participant can be added to an Operator conference as an
Operator participant
• Once running, the Collaboration Server user can add new participants or move
participants from other conferences to this conference. The maximum number of
participants in an Operator conference is the same as in standard conferences.
• Special icons are used to indicate an Operator conference in the Ongoing Conferences list
and the operator participant in the Participants list.
•An Operator conference cannot be defined as a Reservation.
•An Operator conference can be saved to a Conference Template. An ongoing Operator
conference can be started from a Conference Template.
• The Operator participant cannot be deleted from the Operator conference or from any
other conference to which she/he was moved to, but it can be disconnected from the
conference.
• When deleting or terminating the Operator conference, the operator participant is
automatically disconnected from the MCU, even if participating in a conference other
than the Operator conference.
• Participants in Telepresence conferences cannot be moved from their conference, but an
operator can join their conference and help them if assistance is required.
• Moving participants from/to an Operator conference follows the same guidelines as
moving participants between conferences. For move guidelines, see "Move Guidelines”
on page 10-14.
• When a participant is moved from the Entry Queue to the Operator conference, the option
to move back to the source (Home) conference is disabled as the Entry Queue is not
considered as a source conference.
• The conference chairperson cannot be moved to the Operator conference following the
individual help request if the Auto Terminate When Chairperson Exits option is enabled,
to prevent the conference from automatically
ending prematurely. In such a case, the
assistance request is treated by the
system as a conference assistance request, and the
operator can join the conference.