User's Manual

Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
10-10 Polycom, Inc.
4 Click the Participants tab.
The New Conference - Participants dialog box opens.
You must define or add the Operator participant to the Operator conference.
This participant must be defined as a dial-out participant.
Define the parameters of the endpoint that will be used by the Collaboration Server
User to connect to the Operator conference and to other conference to assist
participants.
For more details, see the Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000
Getting Started Guide, "Participants Tab” on page 3-17.
5 Optional. Click the Information tab.
The Information tab opens.
6 Enter the required information. For more details, see the Polycom RealPresence
Collaboration Server (RMX) 1500/2000/4000 Getting Started Guide, "Information Tab” on
page 3-20.
7 Click OK.
The new Operator conference is added to the ongoing Conferences list with a special icon
.
Reserve Resources
for Audio Participants
Enter the number of audio participants for which the system must
reserve resources.
Default: 0 participants.
When defining an Operator conference and the operator is expected
to help voice participants, it is recommended to reserve resources for
at least 2 video participants (for the operator and one additional
participant - who will be moved to the Operator conference for
assistance).
Maximum Number of
Participants
Enter the maximum number of participants that can connect to an
Operator conference (you can have more than two), or leave the
default selection (Automatic).
Maximum number of participants that can connect to an Operator
conference:
Enable ISDN/PSTN
Dial-in
Select this check box if you want ISDN and PSTN participants to be
able to connect directly to the Operator conference. This may be
useful if participants are having problems connecting to their
conference and you want to identify the problem or help them connect
to their destination conference.
ISDN/PSTN Network
Service and Dial-in
Number
If you have enable the option for ISDN/PSTN direct dial-in to the
Operator conference, assign the ISDN/PSTN Network Service and a
dial-in number to be used by the participants, or leave these fields
blank to let the system select the default Network Service and assign
the dial-in Number.
Note: The dial-in number must be unique and it cannot be used by
any other conferencing entity.
Table 10-1 New Conference – General Options (Continued)
Field Description