User's Manual
Chapter 15-Users, Connections, and Notes
Polycom, Inc. 15-7
2 The Collaboration Server searches its records to find the FQDN that is associated with the 
application-user’s name.
3 If the FQDN in the received certificate matches that associated with application-user, and 
the password is correct, the connection proceeds.
Guidelines
• Application-users are only supported when TLS security is enabled and Request peer 
certificate is selected. TLS security cannot be disabled until all application-user accounts 
have been deleted from the system.
•For Secure Communications, an administrator must set up on the Collaboration Server 
system a machine account for the CMA/DMA/XMA system with which it interacts. This 
machine account must include a fully-qualified domain name (FQDN) for the CMA/
DMA/XMA system. 
• Application-user names are the same as regular user names. 
Example: the CMA application could have an application-user name of CMA1.
•The FQDN can be used to associate all user types: Administrator, Operator with the 
FQDN of a server.
•Multiple application-users can be configured the same FQDN name if multiple 
applications are hosted on the same server
• If the system is downgraded the application-user’s FQDN information is not deleted 
from the Collaboration Server’s user records.
•A System Flag, PASS_EXP_DAYS_MACHINE, enables the administrator to change the 
password expiration period of application-user’s independently of regular users. The 
default flag value is 365 days.
• The server hosting an application-user whose password is about to expire will receive a 
login response stating the number of days until the application-user’s password expires. 
This is determined by the value of the 
PASSWORD_EXPIRATION_WARNING_DAYS System Flag. The earliest warning 
can be displayed 14 days before the password is due to expire and the latest warning 
can be displayed 7 days before passwords are due to expire. An Active Alarm is created 
stating the number of days before the password is due to expire.
•The MIN_PWD_CHANGE_FREQUENCY_IN_DAYS System Flag does not effect 
application-user accounts. Applications typically manage their own password change 
frequency.
• If an application-user identifies itself with an incorrect FQDN, its account will not be 
locked, however the event is written to the Audi
tor Event File.
• If an application-user identifies itself with a correct FQDN
 and an incorrect password, its 
account will be locked and the event written to the Auditor Event File.
•An application-user cannot be the last administrator in the system. The last administrator 
must be regular user.
• User names are not case sensitive.
Monitoring
•An application-user and its connection is represented by a specific icon.










