User's Manual

Chapter 17-IVR Services
Polycom, Inc. 17-29
Modifying the Conference or Entry Queue IVR Service Properties
You can modify the properties of an existing IVR Service, except the service name and
language.
To modify the properties of an IVR Service:
1 In the Collaboration Server Management pane, click IVR Services.
2 In the IVR Services list, Click the IVR Service to modify.
For more information about the tabs and options of this dialog box, see "Defining a New
Conference IVR Service” on page 17-6.
3 Modify the required parameters or upload the required audio files.
4 Click OK.