User's Manual

RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
18-4 Polycom, Inc.
Viewing, Retrieving and Archiving Conference Information
Viewing the Conference Records
To open the CDR utility:
•On the Collaboration Server Menu, click Administration > CDR.
The CDR List pane opens, displaying a list of the conference CDR records stored in the
MCU memory.
The following fields are displayed:
Table 18-1 Conference Record Fields
Field Description
Display Name The Display Name of the conference and an icon indicating whether or
not the CDR record has been retrieved and saved to a formatted text
file.
The following icons are used:
The CDR record has not been saved.
The CDR record has been saved.
Start Time The actual time the conference started.
GMT Start Time The actual time the conference started according to Greenwich Mean
Time (GMT).
Duration The actual conference duration.
Reserved Start Time The reserved start time of the conference. If the conference started
immediately this is the same as the Start Time.
Reserved Duration The time the conference was scheduled to last. Discrepancy between
the scheduled and the actual duration may indicate that the
conference duration was prolonged or shortened.