User's Manual

RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
21-12 Polycom, Inc.
Example: In a system that has 10 SD ports allocated and in use, If another SD endpoint
(11th) attempts to connect, the system first tries to allocate resources to the SD endpoint first
from HD720 and then from HD1080 resources.
If HD resources are allocated to an SD endpoint, HD endpoints may experience a resource
deficiency when trying to connect and may not be connected at HD resolution.
If there are no available HD resources the system tries to allocate resources to the SD
endpoint from any available CIF resources.
If there are no available CIF resources the system tries to allocate resources to the SD
endpoint from any available Audio Only resources. If Audio Only resources are allocated the
HD endpoint, the participant receives an “Audio Only” message from the Conference/Entry
Queue IVR Service and is connected as an Audio Only participant.
Configuring the Video/Voice Resources in MPM Mode
To allocate Voice resources:
1
In the RMX menu, click Setup > Video/Voice Port Configuration.
The Video/Voice Port Configuration dialog box opens.
A single slider is displayed, calibrated according to licensed video resources indicated
in CIF ports in the MCU.
2
Move the slider to the number of Voice ports to be allocated.
The slider moves in multiples of two (in MPM and MPM+ Card configuration Modes) or
three (in MPMx Card Configuration Mode), converting CIF video ports to voice ports in
groups of two/three, with each CIF video port converting to five voice ports in MPM
and MPM+ Card configuration Modes and four voice ports in MPMx Card Configuration
Resource re-configuration should only be performed when no conferences are running on the
MCU.
Updating the configuration sequentially requires a 10 seconds wait between updates, to let the
system complete the update process.
From Version 7.1 MPM media cards are not supported..
Resource Maximum from License