User's Manual

Appendix A-Disconnection Causes
Polycom, Inc. A-3
H323 call closed. Remote sent bad
capability
There was a problem in the capabilities sent by the
endpoint.
H323 call closed. Local capability wasn't
accepted by remote
The endpoint did not accept the capabilities sent by the
gatekeeper.
H323 failure Internal error occurred.
H323 call closed. Remote stop
responding
The endpoint stopped responding.
H323 call closed. Master slave problem A People + Content cascading failure occurred.
SIP bad name The conference name is incompatible with SIP
standards.
SIP bad status A general IP card error occurred.
SIP busy everywhere The participant's endpoints were contacted successfully,
but the participant is busy and does not wish to take the
call at this time.
SIP busy here The participant's endpoint was contacted successfully,
but the participant is currently not willing or able to take
additional calls.
SIP capabilities don't match The remote device capabilities are not compatible with
the conference settings.
SIP card rejected channels The IP card could not open the media channels.
SIP client error 400 The endpoint sent a SIP Client Error 400 (Bad Request)
response.
The request could not be understood due to malformed
syntax.
SIP client error 402 The endpoint sent a SIP Client Error 402 (Payment
Required) response.
SIP client error 405 The endpoint sent a SIP Client Error 405 (Method Not
Allowed) response.
The method specified in the Request-Line is understood,
but not allowed for the address identified by the
Request-URI.
SIP client error 406 The endpoint sent a SIP Client Error 406 (Not
Acceptable) resources.
The remote endpoint cannot accept the call because it
does not have the necessary responses. The resource
identified by the request is only capable of generating
response entities that have content characteristics not
acceptable according to the Accept header field sent in
the request.
Table A-1 Call Disconnection Causes (Continued)
Disconnection Cause Description