User's Manual

RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
D-8 Polycom, Inc.
• Ad Hoc - enabled Entry Queue
Ad Hoc conferencing must be enabled in the Entry Queue and a Profile must be
assigned to the Entry Queue. In addition, an Entry Queue IVR Service supporting
conference ID request. For details, see "Entry Queues” on page 7-1.
Authentication Settings
• MCU Configuration
Usage of an external database application for authentication (for starting new
conferences or joining ongoing conferences) is configured for the MCU in the System
Configuration. For details, see "MCU Configuration to Communicate with an External
Database Application” on page D-9.
• Entry Queue IVR Service with Conference Initiation Authentication Enabled
Set the Entry Queue IVR Service to send authentication requests to the external
database application to verify the participant’s right to start a new conference according
to the Conference ID entered by the participant. For details, see "Enabling External
Database Validation for Starting New Ongoing Conferences” on page D-10.
• Conference IVR Service with Conference Access Authentication Enabled
Set the Conference IVR Service to send authentication requests to the external database
application to verify the participant’s right to connect to the conference as a standard
participant or as a chairperson. For details, see "Enabling External Database Validation for
Conferences Access” on page D-10.
• External Database Application Settings
The external database contains a list of participants (users), with their assigned
parameters. These parameters are:
— Conference Name
— Conference Billing code
— Conference Password
— Chairperson Password
— Conference Information, such as the contact person name. These fields correspond
to Info 1, 2 and 3 fields in the Conference Properties - Information dialog box.
— Maximum number of participants allowed for the conference
— Conference Owner
— Participant name (display name)
— Participant Information, such as the participant E-mail. These fields correspond to
Info 1, 2, 3 and 4 fields in the Participant Properties - Information dialog box.