User's Manual

Polycom, Inc. G-1
Appendix G
Configuring Direct Connections to the
Collaboration Server
Direct connection to the Collaboration Server is necessary if you want to:
• Modify the Collaboration Server’s Factory Default Management Network settings without
using the USB memory stick.
• Connect to the Collaboration Server’s Alternate Management Network for support
purposes.
• Connect to the Collaboration Server via a modem.
Management Network (Primary)
If you do not want to use the USB memory stick method of modifying the Collaboration
Server’s Management Network parameters, it is necessary to establish a direct connection
between a workstation and the Collaboration Server.
Alternate Management Network
The Alternate Management Network enables direct access to the Collaboration Server for
support purposes.
While being separate from all other networks, it has identical functionality to the Management
Network.
Support personnel can log in and use it to manage the Collaboration Server if a connection to
the Management Network cannot be made or if internet access to the host network is blocked
by LAN security or a firewall.
The Alternate Management Network cannot be configured and operates according to factory
defaults.
The administrator’s Login name, Password, viewing and system permissions on the
Alternate Management Network are the same as those on the Management Network.
Once logged in, the RP Collaboration Server Web Client behaves as if the administrator had
logged in on the Management Network.
Direct connections to the Collaboration Server are not supported when the Collaboration Server is in
Ultra Secure Mode. For more information see "Ultra Secure Mode” on page 23-1.
Connection to the Alternate Management Network bypasses LAN and Firewall security. Strict control
of access to LAN 3 port is recommended.