User's Manual

Appendix G-Configuring Direct Connections to the Collaboration Server
Polycom, Inc. G-7
Connecting to the Collaboration Server via Modem
Remote access to the Collaboration Server’s Alternate Management Network is supported via
an external PSTN <=> IP modem.
To connect via modem to the Alternate Management Network the following procedures must
be performed:
1 Procedure 1: Install the RMX Manager – the web client enables direct access to the
Collaboration Server for support purposes.
2 Procedure 2: Configure the modem – by assigning it an IP address on a specific subnet
in the Alternate Management Network.
3 Procedure 3: Create a dial-up connection – using the Windows New Connection Wizard.
4 Procedure 4: Connect to the Collaboration Server – via the RMX Manager.
Procedure 1: Install the RMX Manager
Before installing the RMX Manager, verify that you have at least 150Mb of free space on your
workstation.
For more information see "Installing the RMX Manager” on page 20-2.
Procedure 2: Configure the Modem
Configure the modem as follows:
• IP address – near
169.254.192.nn
• Subnet Mask – 255.255.240.0
None of the reserved IP addresses listed in Table G-1 on page G-4 should be used for the IP
Address.