Polycom RSS 2000 Getting Started Guide & Release Notes Version 3.0.
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Regulatory Notices United States Federal Communication Commission (FCC) CE & UL Mark Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Test limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Table of Contents General Safety Precautions ·····································································1 First Time Installation and Configuration···············································2 Preparations ················································································2 Unpacking and Installing the RSS 2000 ·············································2 Initial RSS 2000 IP Configuration ·····················································2 RSS 2000 Maximum Capacity ··········
Polycom RSS 2000 Getting Started Guide Version 3.0.
General Safety Precautions General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RSS 2000 unit clean, free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RSS 2000 unit and is near a grounded power outlet. • Use a regulating uninterruptible power supply (UPS) to protect the RSS 2000 unit from power surges and voltage spikes, and to keep it operating in case of a power failure.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 First Time Installation and Configuration Preparations Obtain the following information from your network administrator: • RSS 2000 unit, Subnet Mask and Default Gateway IP addresses • Gatekeeper IP address, Prefix, and E.164 of the RSS 2000. Unpacking and Installing the RSS 2000 1 Place the RSS 2000 unit on a stable flat surface in the selected location.
First Time Installation and Configuration 3 Open a browser and go to: http://192.168.1.254 4 Login to the system.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 5 Go to system configuration->IP setting and modify the IP address. You can set a static IP or choose DHCP. Click the save button and then reset the system. Changing the initial IP address via an RS232 Console or Telnet Another option to modify the IP address of the RSS 2000 is using the RS232 console.
First Time Installation and Configuration • • The same process applies also for Telnet connections. Only one console session can be active at any given time (either Telnet or RS232, not both). The system is now ready for use. For additional configuration instructions, refer to the user guide.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 RSS 2000 Maximum Capacity Table 2 Maximum Capacity Scenario Description Maximum Capacity Conference Recording How many conferences can be recorded simultaneously? 2 conference recording links, or 2 endpoints dialing in the same time. Only 1 recording session at a time may utilize H.239.
Network TCP/UDP ports used by RSS 2000 Network TCP/UDP ports used by RSS 2000 Table 3 TCP/UDP ports used by RSS 2000 Usage Type Port Range Manager TCP 81 Web TCP 80 https TCP 443 Trace UDP 30011 Gatekeeper UDP 1719 RAS UDP 1720 Q.931 Socket TCP 1720 H.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 Notes Regarding On Demand Archive The UDP ports used for on demand archives are randomly chosen. There are two ways to configure firewalls and Windows Media Player for usage with RSS 2000 on demand archives. 8 1 Open an outbound UDP port range matching what is used by Windows Media Player, or open all UDP ports outbound from RSS 2000 to effectively bypass the firewall for outbound traffic.
Notes Regarding On Demand Archive 9
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Polycom RSS 2000 Release Notes Version 3.0.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 RSS 2000 V3.0.2 Upgrade Guide New Systems – New Installations For new installations, an activation keycode must be entered before attempting to use the RSS 2000. RSS 2000 V3.
RSS 2000 V3.0.2 Upgrade Guide 3 For a new installation, the system will be shipped with a K License. This will require the user to go to the PRC and receive a K Keycode from the Single License number screen as shown in the screenshots. Do not click ‘Retrieve Software Key Code’ in this step. 4 The user will receive a K Keycode with the enabled options (Basic, Clustering and/or Multicast). Keep this keycode in your records.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.
RSS 2000 V3.0.2 Upgrade Guide Existing Systems (Software upgrade only, no new installation) Preparation before Upgrade Obtain the 3.0.2 upgrade package and activation keys from the Polycom website or your local service center. Save the software and keycodes on your PC (For more details, please see the RSS 2000 Version 3.0.2 User Guide). Table 5 Upgrade package definition Package Name Description RSS 2000.3.0.2 . pkg With full function except PHP V5.2.6 . RSS 2000 PHP V5.2.6.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 Upgrade from 1.0 to 3.0.2 1 Download upgrade package to RSS a Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. b Download the “RSS 2000.3.0.2.pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3.0.2 User Guide.
RSS 2000 V3.0.2 Upgrade Guide Ensure that the version number, Activation Status, V3.0 Key code activation, and any expected options are properly displayed. (Note on multicast and clustering options: If these options were not purchased, they will not display as activated.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 Upgrade from 2.0 to 3.0.2 1 Download upgrade package to RSS a Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. b Download the “RSS 2000.3.0.2.pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3.0.2 User Guide.
RSS 2000 V3.0.2 Upgrade Guide Ensure that the version number, Activation Status, V3.0 Key code activation, and any expected options are properly displayed. (Note on multicast and clustering options: If these options were not purchased, they will not display as activated.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 Upgrade from V3.0.0 or V 3.0.1 to V3.0.2 1 Download upgrade package to RSS a Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. b Download the “RSS 2000.3.0.2.pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3.0.2 User Guide.
RSS 2000 V3.0.2 Upgrade Guide PHP V5.2.6 Upgrade For a new installation, PHP V5.2.6 is embedded, no need to upgrade. For an existing system, please upgrade this system to V3.0.2, then upgrade PHP V5.2.6 version. Download upgrade package to RSS 1 Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page. 2 Download the “RSS 2000 PHP v5.2.6 .pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 New Feature and Bug Fixes (Compare with V3.0.1) 22 Table 7 New Feature and Bug Fixes of Version 3.0.2 # Summary 1 Notes v6.5.x client not able to use the email archive link function of RSSv3.0 2 Multiple Vulnerabilities in PHP 5.2.5 and earlier version, need to upgrade PHP version.
RSS 2000 Policies and Limitations RSS 2000 Policies and Limitations Table 8 Policies and Limitations Subject Description H.323 Alias length The maximum length of the system H.323 alias name is 16 characters. Console Service RS232 configuration: Baud rate 9600, Data bits 8, Parity None, Stop bits 1, Flow control OFF. ONLY ONE connection to the Console service is allowed at any time, either by RS232 or by Telnet, but not both.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 Subject Description H.323 preview Archive Converter When using the RSS 2000ArchiveConverter, the transcoded file loaded back to the RSS will be limited to 20 FPS. Calling with IP address to an RSS that is register with a GK - the call will be rejected. When working with a gatekeeper in routed mode, devices that are trying to call to the RSS using its IP address instead of its E.
RSS 2000 Policies and Limitations Subject Description Image requirement – Languages (except English/Japanese/Chinese) require base image V5.0 . For details, please read the Additional Languages section of this document. IVR support – RSS 2000 version 3 only supports English/Chinese/Japanese IVRs by default. However, the user can manually upload customer IVRs if needed to accommodate local language requirements Multi language support Upload Utility H.263 / H.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 Known Limitations Table 9 Known Limitations Subject Description Overlapping names The monitor screen displays an overlapping names of VSX8000 and RSS in a MGC meeting room VSX 5000-8000 Interoperability The RSS 2000 support the VSX 5000-8000 when the VSX is set to motion (Not Sharpness nor Promotion) RMX 2000 Interoperability The RMX 2000 connects secondary to the RSS 2000 in the rate of 64Kbps (No support for G.
Known Limitations Subject Description 2CIF/2SIF support RSS can not encode 2CIF/2SIF as a standard resolution when transforming to WMV file , the WMV file is not correct resolution , just keep same scale with 2CIF or 2SIF , so the anemographic video will be showed on PC . Disable promotion on the VSX when working with the VSX LAN Setting The same LAN Speed need to be forced on the RSS side and in the switch side. Stereo support SIREN 22 Stereo is supported for H323 Playback.
RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 Pending issues Table 10 28 Pending issues Subject Description FF or REW action within HD archive playback may cause some video artifacts When performing Fast Forward or Rewing when viewing an HD archive using an HDX endpoint, some video artifacts may be observed. Distortion/freezing in converted video using media tool kit After converting an HD archive to H.
