Call Hold Call Transfer User Guide Polycom® KIRK Wireless Server 600v3 (SIP Protocol) 1416 8711, ed.
Copyright © Polycom, Inc. All Rights Reserved Catalog No.1416 8711 Version 1 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc.
Contents 1 Call Hold and Call Transfer Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Call transfer - attended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Call transfer - semi-attended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Call transfer - blind . . . . . . . .
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1 Call Hold and Call Transfer This guide describes how put a call on hold and how to transfer a call on your handset when operating on a SIP call handler and when supported on KIRK Wireless Server 600v3. The guide is intended for end users and provides information about activating call hold and call transfer on your handset specific for your call handler. Contact your system administrator for informaton about your call handler and wireless server.
call is semi-attended, the person transferring the call hangs up after hearing a ring tone. If the transferred call is blind, the desired number/extension is not notified of the impending transfer. Call transfer - attended You (B) receive a call from A, who wants to speak with C. On your handset, do the following: 1 While on call, press R, and dial the number or extension of C. A is put on hold, and C answers the call. 2 Press and the call is now transferred to C.
