Polycom KIRK Wireless Server 300 ® ® Installation and Configuration Guide 14184603 Version 1
KIRK Wireless Server 300 Installation and Configuration Guide Copyright © Polycom, Inc. All Rights Reserved Catalog No. 14184603 Version 1 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc.
Contents Contents Preface Important Information Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Configuring a KIRK Wireless Server 300 Using Static IP Address . . . . . . 4–2 General Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3 Wireless Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4 Security Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5 SIP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Preface This guide is intended for qualified technicians who will install, configure and maintain the KIRK Wireless Server 300 (KWS300) Solution. This guide provides all the necessary information for successful installation and maintenance of the KWS300. For information about the installation and configuration of the KIRK Repeaters and the KIRK Handsets, please download these user guides at www.polycom.com.
Preface Chapter Overview Where is it? What is it about? When to use it? Chapter 2 Introduction to KIRK Wireless Server 300 To learn about the different components in a typical KWS300 configuration. Chapter 3 Installing KIRK Wireless Server 300 To learn about KWS300 and to install it. Chapter 4 Configuring KIRK Wireless Server 300 To learn how to power up the KWS300, access the web based Administration Page and configure the KWS300 using static IP address.
Preface Acronyms AC Authentication Code ARI no. Access Rights Identity - Serial number of the KWS300 DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol DNS Domain Name System GAP Generic Access Profile IP Internet Protocol IPEI International Portable Equipment Identity - Serial no.
2 Introduction to KIRK Wireless Server 300 This section provides a description of the KWS300 solution.
Introduction to KIRK Wireless Server 300 In the following sections, you will find information about: • “Components of the KIRK Wireless Server 300 Solution” on page 2-2 • “Requirements for the KIRK Wireless Server 300 Solution” on page 2-4 • “Installation Prerequisites” on page 2-4 Components of the KIRK Wireless Server 300 Solution The components of the KWS300 will be described below: KIRK Wireless Server 300 Below you will find an overview of the system capacity of the KWS300.
Introduction to KIRK Wireless Server 300 KIRK Repeater The repeater can be used to extend the coverage area in a wireless solution. Depending on the repeater type, it can be mounted either on the wall or on the ceiling. The wireless repeater is used in areas with limited voice traffic, where cabling is difficult. The repeater does not increase the number of traffic channels, but increases the coverage area established with the base station. The use of repeaters is optional.
Introduction to KIRK Wireless Server 300 Administrative Computer An administrative computer is required for configuration and maintenance of the KWS300. This computer may be temporarily connected to the network. A dedicated computer is not required. Requirements for the KIRK Wireless Server 300 Solution This section provides information about the environmental and electrical requirements and software requirements for the KWS300 solution.
Introduction to KIRK Wireless Server 300 • AC codes (authentication codes) The AC is a customer-defined optional subscription pin code of a maximum of eight digits for the individual handset. The AC can be used when connecting the handset to the KWS300. • Handset IPEI (serial number of the handset) (please refer to the handset user guides). • The KWS300 works on the following network: LAN fast Ethernet 100 Mbit. PoE 802.3af • The call handler must support the following communication protocol: SIP.
3 Installing KIRK Wireless Server 300 This section provides a description of the KWS300. The section also provides information about resetting the KWS300 hardware using the Reset button on the KWS300 faceplate. Before you install the equipment, ensure that a site planner defines the location of the KWS300. Types and Part Numbers KWS300 Types and Part Numbers The KWS300 contains RF circuitry that comply with the local band standards: ETSI DECT and USA DECT 6.0.
Installing KIRK Wireless Server 300 KWS300 Appearance and Components The KWS300 front cover includes the following: • LED indicating the operating status of the unit Figure 3-1 KWS300 - Front view LED 3–2
Installing KIRK Wireless Server 300 The KWS300 faceplate includes the following: Figure 3-2 KWS300 - Faceplate Reset Button LINK/Activity Indicator ETH Port (Power supply by PoE) For information about the Reset button, refer to “Resetting the KWS300 Hardware” on page 3-4. KWS300 LED Indicators In the following, the indications of the LED on the front cover and on the faceplate of the KWS300 will be described.
Installing KIRK Wireless Server 300 Table 3-2 LED Indicator Description - Front Cover LED Indicator Meaning Steady green OK and idle Slow green flashing OK and active voice call Fast red flashing Error Steady red Reset/shutdown in progress Steady red for 5 seconds followed by fast red flashing Reset to factory settings Table 3-3 LED Indicator Description - Faceplate LED Indicator Meaning LINK/Activity Indicator - green Link layer software has established connection LINK/Activity Indicat
Installing KIRK Wireless Server 300 Installing the KWS300 The KWS300 is suitable for mounting indoors on a wall. 1 Mount the KWS300 on the wall, using the anchors and screws provided. Note: When you place the KWS300 on the screws, ensure that the screws do not touch the printed circuit board. Figure 3-3 2 KWS300 Wall Mounting Connect the wire into the RJ45 plug on the KWS300.
4 Configuring KIRK Wireless Server 300 This section provides you with information on how to power up the KWS300 and connect the unit to a computer. It also provides information on how to configure a KWS300 through the web based Administration Page using static IP address. Note The KWS300 is pre-configured to use a static IP address (192.168.0.1).
Configuring KIRK Wireless Server 300 1 Open a web browser. 2 In the browsers Address bar, type http://192.168.0.1, and then press ENTER. The KWS300 Administration Page appears. Figure 4-1 Main page of the Administration Page for KWS300 Entering a System User Name and Password First time you access the Administration Page, you need to log on with user name and a password. Note The default user name of the system is admin and the default password of the system is kws300.
Configuring KIRK Wireless Server 300 • “General Configuration” on page 4-3 • “Wireless Server Configuration” on page 4-4 • “SIP Configuration” on page 4-6 General Configuration On the Configuration/General page you define IP, DNS and NTP settings for the KWS300. Click Configuration, and then click General. Figure 4-2 Adm.
Configuring KIRK Wireless Server 300 Table 4-1 General Configuration of the KWS300 Field Explanation MTU (Maximum Translation Unit) Enter the size of the largest packet, that your network protocol can transmit Required Optional x General Configuration - DNS (Domain Name System) Enter the name of the domain where system belongs.
Configuring KIRK Wireless Server 300 Security Configuration On the Security Configuration page, it is possible to change the password and to allow for remote logging. Click Configuration and then click Security Configuration. Figure 4-4 Adm.
Configuring KIRK Wireless Server 300 SIP Configuration On the Configuration/SIP page you define general SIP settings, information about authentication, DTMF signalling, message waiting indication and media. Click Configuration, and then click SIP. Figure 4-5 Table 4-4 Field Adm. Page KWS300: Configuration/SIP page SIP Configuration Explanation Required Optional SIP Configuration - General Local Port Enter the local port number. The default local port number is 5060.
Configuring KIRK Wireless Server 300 Table 4-4 Field Transport Default Domain Proxy Registration Expire (sec) Max Forwards SIP type of Service SIP Configuration Explanation UDP only: To be selected if SIP signalling is sent through UDP, and only simple DNS is used for resolving IP addresses. DNS SRV: To be selected if SIP signalling is sent through UDP, and DNS SRV is used for resolving IP addresses. Enter the name of the domain.
Configuring KIRK Wireless Server 300 Table 4-4 SIP Configuration Field Explanation Tone Duration (msec) Enter the time length of the tone in milliseconds. The default value is 270 Enable Indication Enable Subscription Subscription Expire (sec) Required Optional x SIP Configuration - Message Waiting Indication Enable the check box, if you want to display MWI in the handset. x Enable the check box, if you want to subscribe to MWI indications from the SIP proxy.
5 KIRK Handset Registration This section provides information about handset registration and subscription. You must register and subscribe a handset before you can use it. This section only describes how to register handsets on the KWS300. You also need to register the users on the call handler. For registering users on the call handler, refer to the call handler user guide.
KIRK Handset Registration Figure 5-1 2 Adm. Page KWS300: Users/List Users page Click New. Figure 5-2 Adm. Page KWS300: Users/List Users/User page The data configured for each handset can be split into two categories. DECT data which is necessary for the correct handling of the DECT protocol stack. SIP data which is necessary for the handling of a SIP user agent.
KIRK Handset Registration Table 5-1 Field Access Code Standby text Configuring KIRK Handsets Explanation Required Optional Enter the authentication code (AC). The authentication code is a subscription password of a maximum of eight digits, defined by the technicians, and can be used when connecting the handset to a KWS300. The authentication code is a subscription pin code for the individual handset. Enter a text to be displayed when the handset is on hook.
6 KIRK Handset Management This section provides information about KWS300 handset management such as viewing handset and user configuration through the web based Administration Page. It also provides information about back-up /restoring/importing handset registration data. For more information about accessing the Administration Page, refer to “How to Access the Administration Page” on page 4-1.
KIRK Handset Management Viewing Handset/User Configuration Through the web based Administration Page, it is possible to view all the user configurations of the wireless system. 1 Click Users, and then click List Users. Figure 6-1 Adm. Page KWS300: Users/List Users page Searching for Handset/User Information Through the web based Administration Page, it is possible to search for a registered handset/user in the system. 1 Click Users, and then click List Users. Figure 6-2 2 Adm.
KIRK Handset Management Removing KIRK Handsets from the List (Deregistering) You can deregister handsets from KWS300. This is necessary when you must replace the handset due to loss or breakage. Figure 6-3 1 Adm. Page KWS300: Users/List Users/User page Click Delete to remove the registration. A warning box appears. Figure 6-4 2 Warning box Click OK. Changing User Configurations You can change user configurations, such as the AC (authentication code) using the web based Administration Page.
KIRK Handset Management Figure 6-5 3 Adm. Page KWS300: Users/List Users/User page Change settings, and then click Save. Back-Up and Restore Handset Data You can back-up and restore the handset data using the web based Administration Page. The back-up of the handset data consists of two databases to be saved, i.e. the User Database (names and numbers) and the Subscription Database (bindings between handset and server). Both are required for the back-up. 1 Click Users, and then click Import/Export.
KIRK Handset Management The restoring of the handset data consists of the User Database and the Subscription Database as well. Both to be saved, and both are also required for the restoring. 1 Click Users, and then click Import/Export. Figure 6-7 2 Adm. Page KWS300: Users/Import/Export page Under Restore User Data do one of the following: a To restore configuration data, click the Browse button after User database.
KIRK Handset Management Importing Handset Registration Data - CSV Format You can import handset registration data in CSV format. To be able to import the data correctly, you must create a file containing the following information and punctuation: #IPEI,access code,standby text,username,domain,displayname,authenticate user,authenticate password,local number If you want to leave out some of the information, e.g. standby text, you must keep the commas, e.g.
7 System Management This section provides you with information about the web based Administration Page of the KWS300. The section describes how it is used for system management. For information on accessing the web based Administration Page, refer to “How to Access the Administration Page” on page 4-1.
System Management General Status Information This page provides general system information such as hardware, firmware and OS Status information. 1 Click Status, and then click General. Figure 7-1 Adm.
System Management 2 From the Display filter list you can select between emergency, critical, error, warning, notice, info or debug depending on the logs you want to see. 3 Click Save if you want to save the logs in a file. Wireless Server Information This page provides information about the firmware version and ARI code of the KWS300. 1 Click Status, and then click Wireless Server. Figure 7-3 Adm.
System Management Field Capture external RTP Capture MSF Capture everything Explanation Required Optional Enable this check box to capture voice communication.
System Management Figure 7-5 2 Adm. Page KWS300: Statistics/WS page Click Reset Statistics if you want to delete all statistic traffic information. A warning message appears. Figure 7-6 3 Warning message Click OK. Active Calls This page is useful to get statistic information about active calls in the KWS300 installation. 1 Click Statistics, and then click Active Calls. Figure 7-7 Adm.
System Management Abnormal Call Releases This page is useful to get statistic information about abnormal call releases in a KWS300 installation. 1 Click Statistics, and then click Abnormal Releases. Figure 7-8 Adm. Page KWS300: Statistics/Abnormal Releases page Traffic Distribution This page is useful to get statistic information about traffic distribution during the last 24 hours in a KWS300 installation. 1 Click Statistics, and then click Traffic Distribution. Figure 7-9 Adm.
System Management Making a Back-Up of the Configuration File This section provides information about saving the configuration data of the KWS300. When saving the configuration data you have an overall overview of the KIRK Wireless Server which is useful in case of problem solving. 1 Click Configuration, and then click Backup/Restore. Figure 7-10 Adm. Page KWS300: Configuration/Backup/Restore page 2 Click Save. Restoring the Configuration File This section describes how to restore a configuration file.
System Management Do not power off while updating. Warning Updating KIRK Wireless Server 300 Firmware 1 Click Firmware, and then click Wireless Server. Figure 7-12 Adm. Page KWS300: Firmware/WS page 2 Click Browse. 3 Select the file in question, and then click Open. 4 Click Update, and the firmware is being updated. Figure 7-13 Adm. Page: Firmware Update Progress Bar Wait until the system has finished updating. Figure 7-14 Adm.
System Management Figure 7-15 Adm. Page KWS300: Administration/WS page 6 Under Service Status click Block. 7 Click Reboot to update the KWS300 firmware. 8 If you have blocked new calls during a firmware update, enable new calls again by clicking Administration, then Wireless Server and then clicking Allow. Reboot is required before the firmware update applies.
8 Regulatory Notices This section contains important safety regulations for the KWS300. International Regulatory and Product Information This KIRK product has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
KIRK Wireless Server 300 Installation and Configuration Guide Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme KIRK Wireless Server 300 vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English: Hereby, Polycom (UK) Ltd. declares that this KIRK Wireless Server 300 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Regulatory Notices Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a KIRK Wireless Server 300 megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret KIRK Wireless Server 300 er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
KIRK Wireless Server 300 Installation and Configuration Guide Waarschuwing Gebruik dit draadloos netwerkapparaat alleen in de buurt van onbeschermde ontstekers of in een omgeving met explosieven indien het apparaat speciaal is aangepast om aan de eisen voor een dergelijk gebruik te voldoen. 8–4 Varoitus Älä käytä johdotonta verkkolaitetta suojaamattomien räjäytysnallien läheisyydessä tai räjäytysalueella, jos laitetta ei ole erityisesti muunnettu sopivaksi sellaiseen käyttöön.oen.
Regulatory Notices The WEEE Marking on this equipment indicates that the product must not be disposed of with unsorted waste, but must be collected separately. Appropriate RF safety/installation information The product is intended to be installed by authorized personal. The product shall be installed in accordance with FCC rules. RF Exposure Statement The EUT is considered as a mobile device according to OET Bulletin 65, Edition – 97 – 01. Therefore distance to human body of min. 20 cm is determined.
KIRK Wireless Server 300 Installation and Configuration Guide Safety WARNING! Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Only qualified persons should service the system.
Regulatory Notices Important Safety Instructions and Product Information Before using your telephone equipment, you should always follow basic safety instruction to reduce the risk of fire, electrical shock and injury to persons, and damage to property. 1 Read and understand all instructions 2 Follow all warnings and instructions including those marked on the product 3 Unplug this product before cleaning. Do not use liquid cleaners or aerosol cleaners.
KIRK Wireless Server 300 Installation and Configuration Guide Warning 1 Avoid using telephone during an electrical storm. There may be a risk of electrical shock from lightning 2 Do not use the telephone to report a gas leak in the vicinity of the leak 3 Do not place the unit near microwave ovens, radio equipment, or non-ground connected televisions.
Regulatory Notices IC Note: Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term “IC:” before the certification /registration number only signifies that the Industry Canada technical specifications were met. Privacy of communications may not be ensured when using this telephone.
KIRK Wireless Server 300 Installation and Configuration Guide THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
9 Open Source Software Notice This section provides information about the Open Source Software. Open Source Software Notice This product includes certain open source or other software originated from third parties that are subject to the GNU General Public License (GPLv2), GNU Library/Lesser General Public License (LGPLv2) and different and/or additional copyright licenses, disclaimers and notices. Please refer to the exact terms of the GPLv2 and LGPLv2 regarding your rights under said license.
Figures Figures Figure 2-1 Overview of the Whole Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Figure 3-1 KWS300 - Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Figure 3-2 KWS300 - Faceplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3 Figure 3-3 KWS300 Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10ii Figure 7-14 Adm. Page: Firmware update completed . . . . . . . . . . . . . . . . . . . . . . . 7–8 Figure 7-15 Adm. Page KWS300: Administration/WS page . . . . . . . . . . . . . . . . .
Tables Tables Table 2-1 Overview of System Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Table 3-1 KIRK Wireless Server 300 Part Numbers . . . . . . . . . . . . . . . . . . . . . . . 3–1 Table 3-2 LED Indicator Description - Front Cover . . . . . . . . . . . . . . . . . . . . . . . 3–4 Table 3-3 LED Indicator Description - Faceplate . . . . . . . . . . . . . . . . . . . . . . . . . 3–4 Table 3-4 Reset Button Description . . . . . . . . . . . . . . . . . . . . . . . .
A acronyms 1–3 Administration Page accessing 4–1 configuring KIRK Wireless Server 6000 4–2 default password 4–2 auto login 2–3 autologging 2–3 C call handler 2–2 communication protocol 2–2 capacity, system 2–2 configuration data saving 7–7 F faceplate 3–3 H Handset changing configuration 6–3 deregistering 6–3 registering 5–1 searching information 6–2 viewing configuration 6–2 I installation prerequisites 2–4 installing KIRK Wireless Server 6000 3–5 K KIRK Wireless Server 6000 accessing Administration Page 4
wireless bands 2–2 L LAN 2–2 M Maintenance Software ServiceTool 2–3 maintenance software ServiceTool 2–3 Media Resource components 3–2 faceplate 3–3 LED indicators 3–3 powering up 4–1 types 3–1 P power local power supply 4–1 R registration 5–1 requirements KIRK Wireless Server 6000 2–4 S system capacity 2–2 W wireless bands 2–2 12ii
