SoundStation2™ USER GUIDE / ADMINISTRATOR GUIDE User Guide and Administrator Guide
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. • Read and understand all instructions. • Follow all warnings and instructions marked on the equipment. • Installation must be performed in accordance with all national wiring rules. • The outlet to which this equipment is connected must be installed near the equipment, and must always be readily accessible.
Table of Contents Thank You ............................................. 5 Overview .............................................. 5 Parts List ............................................... 6 Setting up SoundStation2™ ...................... 7 Features ................................................ 8 LED Indicators ......................................................................................... 8 Buttons ...........................................................................................
Table of Contents For Best Performance ............................................................................ 21 LCD Messages....................................................................................... 22 Administrative Setup - Overview ............ 24 Passcode .............................................................................................. 25 Location Information.............................................................................. 26 Phone System ...................
Thank You Thank you for choosing the Polycom SoundStation2™. In this User Guide, you will find everything you need to quickly set up your new conference telephone. Be sure to verify with your System Administrator that your network is prepared for configuring your SoundStation2™ telephone. Lastly, it is important that you read the Parts List, and the Safety Notices section in this guide before you begin using the SoundStation2™.
Parts List The following items are included in your SoundStation2™ package. Check this list before installation to ensure that you have received each item. If you are missing any items, please contact your SoundStation2™ reseller. SoundStation2™ Console Console Cable Interface Module Telephone Cable Documentation/CD Extension microphones (Sold as an accessory.
Setting up SoundStation2™ : Connection to telephone line. : Connection to SoundStation2™ console. Ready State SoundStation2™ will display a Ready message upon power up. The Ready message is also shown after a call is completed and the phone is available for the next call. 5551212 English READY SP DIAL PH BOOK REDIAL 5551212 German BEREIT KURZWAHL TEL.BUCH WIEDERW.
Connection Diagram Features LED Indicators The LEDs located on the top of your SoundStation2™ indicate the current status of your conference phone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold. Buttons Scroll Menu Navigate up or down through displayed lists. Displays a menu of settings and options. Exit Select Exits from current screen to previous menu. Choose a menu item.
Using SoundStation2™ Placing a Call SoundStation2™ allows you to place a call over an analog line. Several methods are available to initiate a call. Indirect Dial Direct Dial 1. To obtain dial tone, press the key. 2. Dial the desired number. ► To cancel the call, press the key. SEND OR 1. From the Ready screen, dial the desired number. 2. Press the key or the SEND soft key to make the call. ► If you make a mistake entering the telephone number, press the
Call Hold 5551212 15555552222 ►To place a call on hold, press the English HOLD soft key. The LEDs on the top of your SoundStation2™ will blink red. ►To resume a call, press the RESUME English soft key. German 00:01:15 15555552222 HOLD 00:01:15 RESUME HALTEN 5551212 5551212 5551212 Call Mute 15555552222 15555552222 HALTEN 00:01:15 00:01:15 Spanish German ► To mute a call, press the mute English button . The LEDs on the top of your SoundStation2™ will glow red when your call is muted.
m gra Dia ion ect nn o C Ringer Volume Adjustment When the SoundStation2™ is in Ready state or on hook, press the Volume buttons to adjust the ringer volume. m ra iag nD tio Dial Tone and Volume Adjustment ec nn Co When the SoundStation2™ is off hook, press the Volume buttons to adjust the dial tone volume. Speaker Volume Adjustment ram ec nn Co iag nD tio During an active call, press the Volume buttons to adjust the speaker volume. Display Contrast 1. Press the Menu button and choose Settings. 2.
Ring Type 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Scrolling buttons and choose Ringer Type, and then press the Select button. 3. Sample the ring types by pressing the Scrolling buttons or the <— and —> soft keys. 4. Press the SAVE soft key or Select button to apply the selected ringer setting. ► Press the Exit button to cancel this change.
Language SoundStation2™ allows you to select your preferred language for the phone to use when displaying information. To change the language setting: 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Scrolling buttons and choose Language, and then press the Select button. 3. Cycle through the available languages by pressing the Scrolling buttons or the <— and —> soft keys. 4.
Mobile Phone Mode This feature allows you to take advantage of the SoundStation2™’s speaker and microphones. For example, if you were in a call on your mobile phone, you could connect your mobile phone to the SoundStation2™ and use its speaker and microphones to continue your conversation and include everyone in the room in the conversation. This feature also enables you to conduct conference calls in areas where no analog telephone connection is available.
Adding a call 1. While on an active call, press the Conference button . The first call is automatically placed on hold. 2. Dial the number you wish to call. You may use the Redial or Direct Dial method. 3. Press the Conference button or JOIN soft key to join the second call. To drop the second call, press the Conf key again. OR 1. Press the HOLD soft key to place the first call on hold. 2. Press the Conference button and enter the number you wish to call. You may use the Redial or Direct Dial method.
Editing the Bridge soft key 1. Press the Menu button, choose Bridge Setup using the Scrolling buttons, and press the Select button. 2. Choose Edit Soft Key, press the Select button and enter the new soft key label using the dial pad. The first six characters will display. ► If you make a mistake entering the soft key label, use the
Quick selection in a list: Name or Company list: Press a numeric key that corresponds with the letter that the name or company name begins with. For example, pressing 3 repeatedly will provide you with names that begin with D, E, F, and 3.
Editing an entry 1. Choose the entry you wish to edit and press the Select button. 2. Press the CHANGE soft key. Using the Scrolling button, select the field you wish to edit. 3. Using the alphanumeric keys on the dial pad, make changes. 4. Press the SAVE soft key. You can accept the current speed dial number assigned to the entry or you can choose another speed dial number by using the Scrolling buttons or the dial pad. 5. Press the OK soft key to save or the BACK soft key to edit the phone book entry.
Auxiliary Audio Port SoundStation2™ offers an auxiliary audio port that allows for external devices to connect to the conference phone. A typical example is to record conference call audio by connecting an external recording device. 1. Connect an external recording device, such as a cassette tape recorder, via the auxiliary jack on the interface module. The auxiliary jack is marked . 2. Press the Menu button and choose Settings. 3. Choose Aux Audio and press the Select button.
Troubleshooting No Dial Tone The telephone cable must be plugged into an analog telephone jack. If the dial tone is not heard, verify the following: ► Check that the console is opera► Check that the telephone cable tional. from the interface module is connected to an analog telephone (POTS) line. Does Not Ring ► If the volume is turned all the way down, increase the volume with the Volume buttons. Check that the ringer is not turned off. See “Ring Type”, page 12.
Short Silences, Echoes, or Clipped Speech ► Do not move the SoundStation2™ console while it is in use. ► Keep your hands away from the console during calls. ► To avoid excessive noise around SoundStation2™, keep papers, cups, and other noise-producers away from the console. ► At the beginning of each call, let someone at each location speak in turn for a few moments to enable SoundStation2™ to adapt to its environment.
LCD Messages The following messages are displayed on the LCD. LCD Message What it means: What you will see: Ready Phone is in idle state and ready to make calls. Idle screen. Call Ended The call has been dropped. “Call Ended” with elapsed time indicated. Mobile Phone In A mobile phone is plugged in to the mobile phone jack OR a mobile phone call has been initiated. “Mobile Phone In” Enter Number Enter the number you wish to dial. Digits of the number you are dialing.
Administrator Guide SoundStation2™ Administrator Guide - 23
Administrative Setup - Overview The Administrative Setup menu consists of the following options. The Administrative Setup menu can be passcode protected by setting an optional passcode. Subsequent access to this menu will require passcode entry. Location: 1 Location Name Enter a name for the SoundStation2™’s location, such as “Conference Room B”. 2 This Phone # Enter the SoundStation2™’s telephone number. Phone System: 1 Caller ID Configure Caller ID.
Passcode When you select Passcode from the Admin Setup menu, the screen will display whether or not a passcode is currently assigned. Assign a passcode: ADMIN SETUP 1. Press the Menu button, choose LOCATION Admin Setup using the Scrolling PHONE SYSTEM buttons, and press the Select butPASSCODE ton. Choose Passcode using the Scrolling buttons, and press the PASSCODE Select button. NOT ASSIGNED 2. Press the ASSIGN soft key and enter a three-digit password.
Change the passcode: 1. From the Admin Setup menu, choose Passcode using the ScrollPASSCODE ing buttons and press the Select button. ASSIGNED 2. Press the CHANGE soft key, enter CHANGE REMOVE the current passcode, and press the ENTER soft key. If you decide not to change the password, press the ENTER CURRENT CANCEL soft key or the Exit button. ►If you enter an incorrect passPasscode:_ word, you will be notified to try ENTER CANCEL
2. Choose Location Name using the Scrolling buttons, and press the Select button. Enter a location name using the dial pad. This name will be displayed when “Location Name and Number” submenu of “This Phone” menu is selected from the main menu. ►If you make an error, press the
Phone System Caller ID* You can configure Caller ID according to the specifications and standards that pertain to the phone line you are connecting to. Standards may differ from country to country. Please refer to Appendix A for additional information. 1. Press the Menu button, choose Admin Setup and press the Select button, enter passcode (if required) and press the ENTER soft key. Choose Phone System using the Scrolling buttons, and press the Select button. 2.
Diagnostics Mic (Microphone) Test You may test the SoundStation2™’s microphones to ensure that they are working optimally. If a testing microphone’s meter indicates that it is receiving an atypically low or high sample, despite appropriately controlled input, contact Polycom Technical Support. 1. Press the Menu button, choose 3. Choose any microphone using Admin Setup and press the the Scrolling buttons, and press Select button, enter passcode (if the Select button.
►White Noise is a signal whose energy is distributed uniformly among all frequencies within a band of interest, which for the SoundStation2™ is approximately from 300 to 3,400 Hertz. 3. Press the Select button to activate the signal. Restore Defaults Restoring the defaults will irretrievably remove all settings and data that have been entered since the SoundStation2™ was first installed. 1.
Specifications and Warranty Information
Limited Warranty and Limitation of Liability Limited Warranty Polycom warrants to the end user (“Customer”) that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller.
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICES PAID, AT POLYCOM’S OPTION.
FCC Rules This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
notify you in advance that temporary discontinuance of service may be required. However if advance notice is not practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it necessary. The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment.
protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
If trouble is experienced with this equipment SoundStation2™, for repair or warranty information, please contact Polycom Inc.: 1-888-248-4143; 1-408-474-2067 Option 1; 4750 Willow Road, Pleasanton, CA 94588-2708, USA; or http://www.polycom.com. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs.
los requisitos esenciales y otras cláusulas importantes de la directiva 1999/5/CE. Överensstämmelseförklaring Polycom Ltd. förklarar harmed att denna SoundStation2 överensstämmer med de väsentliga kraven och övriga relevanta stadganden i direktiv 1999/5/EG. Other Important Notices Mains Powered POTs Voice Telephony Without Emergency 000 Dialing. WARNING This equipment will be inoperable when main power fails.
Appendix A: Caller ID SoundStation2™ needs to be configured to match the Caller ID standard that is in use in your country. The following table is a guideline for choosing the correct setting. If you need further information, please consult with your telephone service provider.
Technical Support in the United States Internet http://www.polycom.com/support Polycom WW Headquarters: Polycom, Inc. Corporate Headquarters 4750 Willow Road Pleasanton, CA 94588 Polycom®, SoundStation®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. ©2004 Polycom, Inc. All Rights Reserved. 1725-16755-001 Rev.
