User’s Guide Administrator’s Guide ® SoundStation VTX 1000 11 OPERATION MANUAL
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. Read and understand all instructions. Follow all warnings and instructions marked on the instrument. Installation must be performed in accordance with all national wiring rules. The outlet to which this apparatus is connected must be installed near the equipment, and must always be readily accessible.
Aux Output............................................................................................................ 20 Console Mics ........................................................................................................ 20 Console Speaker.................................................................................................... 20 Automatic Gain Control........................................................................................ 21 Noise Reduction.....................
SoundStation VTX 1000 Operation Manual User’s Guide User’s Guide 1
Polycom Has Revolutionized Voice Conferencing… Again. The SoundStation VTX 1000 features: Amazing Room Coverage Allows participants to automatically be heard by remote participants when speaking from 2ft or even 20ft away from the microphone.
User’s Guide SoundStation VTX 1000 Interface Manage a Call LEDs Green – Your call is in progress Blinking Green – A call is incoming. Red – Your call is muted. Blinking Red – Your call is on hold.
button or the SEND soft key, and the complete number will be dialed. SEND OR If you place a call to another wideband-capable phone, will appear on your LCD, indicating that your call is bene tting from the enhanced audio quality of a wideband connection. Note: The subwoofer (see “Using the VTX Subwoofer,” pg. 22) allows you to experience the full spectrum of wideband sound. User’s Guide 2 Press the Resume Press the RESUME soft key to resume the conversation.
Speed Dial Number First 1 Enter the 1- or 2-digit Speed Dial number. Note: For 1-digit numbers, you do not have to dial a leading 0 (e.g., for 02, you can also just press 2). Note: To create Phone Book entries and assign Speed Dial numbers, see “Add a New Entry,” pg. 13, and “Assign a Speed Dial Number,” pg. 14. 2 Press the button or the SEND soft key. SEND OR Soft Key First SEND 1 Press the SP DIAL soft OR key.
Use the Phone Book To turn wideband off Access the Phone Book To access the Phone Book, use either of these methods: 1 Press the MODE soft key. (555)555-1111 MODE 0:23:13 Soft Key Menu Press the PH BOOK soft key if it is on your screen. Press the Phone MENUBook button, use the Setup “Phone Book,” button Audio to highlight Phone button.
You can look through the entries using the or buttons, or you can jump to them using the number buttons. Find Name To jump to the entries that begin with a particular letter, press the number button with that letter on it. Press the same number button again to jump to the entries that begin with each of its letters; Aaron e.g., Jonespressing 3 repeatedly Andrew will jump to D,Adams E, F, D, etc. Betty by Smith Note: Jumping letter works when the SORT NEW DIAL entries are listed by name or by company.
The SAVE soft key appears once you have entered data in the name and phone number fields. When you press the SAVE soft key, your entry will automatically be assigned the lowest available SpeedDial number. 6 Press the OK soft key, to accept the displayed Speed Dial number. You will be returned to the Phone Book list, with your new entry included.
Adjust the Settings The SoundStation VTX 1000 screen offers back lighting for easy viewing in dim light environments. Use this setting to turn the back light use display style ON or OFF. Access the Settings Press the MENU button. With “Settings” highlighted, press the SELECT button. The Settings Menu will appear. Select a Setting to Display From the Settings Menu, use the or buttons to highlight the desired setting, and press the SELECT button.
The Treble Equalizer adjusts the tone of the high frequency sound from the speakers. Use this setting to adjust the sharpness of the sound – (down) or + (up). AUDIO SETUP Treble Eq Bass Eq Subwoofer AUDIO SETUP Bass EQ Aux Output Console Mics Console Speaker The Bass Equalizer adjusts the tone of the low frequency sound from the speakers. Use this setting to adjust the amount of bass – (down) or + (up).
Off, Subwoofer, Ext Speaker, Record Out Note: Connections to some third party audio output devices may impair full duplex performance.
Using the VTX Subwoofer The SoundStation VTX Subwoofer allows you to experience the full spectrum of wideband sound and provides the low-frequency output that optimizes speech intelligibility and distinguishability . To install the VTX Subwoofer, see the Connection Diagram on pg. 31. Once it is connected, if you experience any problems with sound output, access the Audio Setup (as described on pg. 17) and restore Aux Output (pg. 19) to SUBWOOFER (which is the default setting). set too high.
Check that all connections are tight and in place. Make sure that the console speaker is enabled. Refer to page 20. Make sure all connections are correct. (See “Connection Diagram,” pg. 31.) SoundStation VTX 1000 Does Not Ring Check that the ringer is not turned off. (See “Ringer Type,” pg. 17.) Make sure that the console speaker is enabled. Refer to page 20. If the volume is turned all the way down, increase the volume with the button.
If sound quality is problematic, or there is no sound, first determine whether any external audio output devices are in use, such as a subwoofer, PA system, or tape recorder. Reverting to Narrowband All multi-party calls are narrowband calls. When you press the CONF button to add another party, any wideband connection you may have had with your first party will revert to narrowband, and you will no longer see on your screen. If such devices are in use, check that all the connections are secure.
Administrator’s Guide Your SoundStation VTX 1000 performs optimally when you follow these guidelines: Position the SoundStation VTX 1000 in the center of a conference table or desk. Do not move the SoundStation VTX 1000 while on a call. Do not shuffle papers near the SoundStation VTX 1000. Position extended microphones 7 feet from the SoundStation VTX 1000 console. Speak at normal conversation levels, and direct your voice toward the SoundStation VTX 1000, or toward the extended microphone.
Administrator’s Guide Your SoundStation VTX 1000 audio conferencing system includes the following items: Connection Diagram Install these cables with the bead end of the cable connected to the Interface Module Power cables may differ Administrator’s Guide Parts List 4 3 1 2 For future applications Position subwoofer on floor - not on tabletop 30 Extend microphones completely for best performance ATTENTION! Connect Cables in sequence 1 to 4.
Access Administrative Setup Administrative Setup Overview 1. Location 1 Location Name Enter a name for this SoundStation VTX 1000’s location. 2 This Phone # Enter this SoundStation VTX 1000’s telephone number. ADMIN SETUP 1. Location 2. Phone System 3. Passcode 2. Phone System 1 Flash Timing Set the flash delay to 75, 100, 300, or 600 milliseconds. 2 Caller ID Turn Caller ID (if available) on or off. 3 Modem Setup Select short train time (6 seconds) for high quality line or long train (12 4.
Administrative Setup Navigation Overview Location Name Administrator’s Guide 1. Location 2. Phone System 3. Passcode Display the Submenu or Item Screen of the current selection. Use the number keypad to enter a location name, which will be displayed when “This Phone” is selected from the Main Menu. EXIT button 4. Diagnostics 5. Software Return to the Main Menu. Character Entry Character Entry From a Submenu SELECT button LOCATION 1. Location NAME 2.
Caller ID If available, you can turn Caller ID On or Off with your soft keys or the or buttons. Press the SAVE soft key to save the change. Wideband Line Quality Monitor FLASH TIMING 600 MSEC SAVE CALLER ID OFF OFF ON SAVE Modem Setup The ability for two SoundStation VTX 1000s units to connect in wideband mode is largely dependent on telephone line quality.
Changing Passcode (3.3.3) ASSIGNED ASSIGN PASSCODE < DEL> ENTER Use the number keys to enter three CHANGE REMOVE digits, and then press the SAVEENTER soft key. ASSIGN < DEL> ENTER ASSIGNED Enter Passcode (3.4) If you change your mind about PASSCODE: assigning a ENTER passcode, press the CURRENT CANCEL ENTER CANCEL soft key. < DEL> PASSCODE: CANCEL < DEL> Notification (3.6) ENTER Remove a Passcode INCORRECT PASSCODE (3.
The External Speaker Test portion of the Diagnostics section works just as described above but drives the signal through the audio output device you have connected, such as a speaker, subwoofer, or PA system. (See the Connection Diagram, pg. 31, for setup of audio output devices. See also “Aux Output,” pg. 19, for information on configuration.
Monitoring Line Quality 28800 TX Bit Rate 28800 RX Bit Rate +18 SNR 30 Round Trip Delay 0 CRC Errors The statistics provided are: Tx Bit Rate (Transmit Bit Rate) The achievable rate for sending data over a given phone line with the modem, in bits per second Rx Bit Rate (Receive Bit Rate) The achievable rate for receiving data over a given phone line with the modem, in bits per second SNR (Signal to Noise Ratio) A measure, in microvolts, of signal strength relative to background noise as expressed in decibel
Configure Dialing Number SoundStation VTX 1000 is the world’s first analog telephone capable of software upgrades, via software download, over ordinary telephone lines. You can dial in to download software whenever free or purchased upgrades, improvements, or new functions are made available for your SoundStation VTX 1000. (If no dialing number has ever been established for your SoundStation VTX 1000, then configure the dialing number as described in the next section, before proceeding with your upgrade.
SoundStation VTX 1000 Operation Manual Warranty Information Specifications and Warranty Information 47
Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, Polycom may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom.
FCC Rules (1) This device may not cause harmful interference, and Warranty Information (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Telco Connector SoundStation VTX 1000 Operation Manual Warranty Information Canadian Telco Requirements 52 “NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Australia Mains Powered POT’s Voice Telephony Without Emergency 000 Dialing Warning This equipment will be inoperable when mains power fails SoundStation VTX 1000 Operation Manual Warranty Information Japan 54 VCCI Class A
11 Technical Support in the United States Internet http://www.polycom.com/support Polycom WW Headquarters: Polycom, Inc. Corporate Headquarters 6001 America Center Drive San Jose, CA 95164 USA © 2012, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries.
