SpectraLink 8002, e340/h340/i640 Wireless Telephone Configuration Cradle Administration Guide April 2008 Edition 1725-36036-001 Version D
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide Trademark Information Notice Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom, Inc. in the United States of America and various countries. All other trademarks used herein are the property of their respective owners. Polycom, Inc. has prepared this document for use by Polycom personnel and customers.
About this Guide This document explains how to set up the SpectraLink Configuration Cradle, create configuration plans for the SpectraLink 8002, e340/h340/i640 Wireless Telephones and how to download configuration plans to the handset. It also covers maintaining the software and troubleshooting error messages.
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. Note these instructions carefully. Label 4 This typeface indicates a key, label, or button on SpectraLink hardware. PN: 1725-36036-001_D.
Contents 0 About this Guide ......................................................................3 Referenced Documents ......................................................................3 Customer Support Hotline ................................................................3 Icons and Conventions.......................................................................4 1 SpectraLink Configuration Cradle Overview...............................7 2 Installing the SpectraLink Configuration Cradle .......
1 SpectraLink Configuration Cradle Overview The SpectraLink Configuration Cradle is a two-slot cradle designed to automate the process of configuring the 8002, e340, h340 and i640 models of SpectraLink 8000 Wireless Telephone. The front slot of the cradle is for the SpectraLink 8002, e340/h340 Wireless Telephone; the rear slot is for the SpectraLink i640 Wireless Telephone. Only one handset may be configured at a time. The Configuration Cradle can also aid in debugging system problems.
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide SpectraLink Configuration Cradle with SpectraLink e340 Wireless Telephone 8 PN: 1725-36036-001_D.
2 Installing the SpectraLink Configuration Cradle Set up the Configuration Cradle by first obtaining the appropriate SpectraLink power supply for your country or region. Place the Configuration Cradle on a flat, horizontal surface and plug the power supply into the Configuration Cradle and into an appropriate wall outlet. Plug a straight-through serial cable into the Configuration Cradle and into an available serial port on the PC.
3 Planning the Configuration Files Each configurable option may be categorized as one of three types: System (Sys), Group (Grp) or User (Usr). System level options should be those that are stable across the entire system. DHCP vs. Static IP addressing would be an example of a System option. Options that are designated as Group type should be those that change by category of user. PTT Allow/Disallow and PTT Channel are examples.
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide different Group files can be established and the handsets can be configured by group. Typical Grp categories are: • Push-to-talk options on both Admin and Standby menus Typical User file settings: If a setting can be changed by the user in the Standby menu, then it would typically be stored in a User file. These can be the default settings or whatever your system requires.
4 Configuration Cradle Window When first opened, the PhoneConfig program displays the toolbar and a list of configurable options. All Editable settings fields are blank or are set to default values. Phone settings are unavailable until a handset is read or settings are copied to the Phone settings fields. Initial window A window similar to the one shown below appears when the Config Cradle program is first opened. The default filenames appear in the toolbar and all category radio buttons default to Usr.
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide Configuration Cradle Toolbar The Config Cradle toolbar allows you to name, open, and save configuration files and download and upload configuration settings to and from the handset in the Cradle. File management Copy settings Upload/download and indicators File management The three filename windows, System, Group and User match the three columns of radio buttons along the left side of the window.
Configuration Cradle Window Copy settings The Copy settings arrows and checkboxes allow you to copy between the Phone settings column and the Editable settings column. The Sys Grp Usr check boxes allow you to copy just the settings you require. Upload/download and indicators When the Read Phone and Write Phone buttons are clicked, they initiate the transfer of configuration data from or to the handset in the Cradle. The handset indicators change color to indicate the state of the transfer.
5 Creating Your Configuration Plan Although not necessary for using the Config Cradle program, a configuration plan can maximize its efficiency and save countless hours of handset option management. Organize the plan Determine which options should be categorized as each type – System, Group or User. Do not create a plan that saves an option in two different categories. Option categories should be established and should not overlap.
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide button on the left side of the window for each option and save the generic user file. If desired, user settings can be saved for each user, as each handset is configured. If you determine that each handset configuration should be saved, it is easiest to do this during the configuration process. See Downloading a configuration plan to a handset, below.
Creating Your Configuration Plan PN: 1725-36036-001_D.
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide Configuration Planning Worksheet Plan category____________________________ Sys 20 Grp Usr Label Filename______________________________ Editable Setting PN: 1725-36036-001_D.
6 Downloading and Uploading Configuration Plans Once your configuration plans are established, the settings are easily downloaded into the handsets. Downloading a configuration plan to a handset 1. Place a SpectraLink Wireless Telephone with the Battery Pack removed into the appropriate slot. 2. Use the Open button located in the file management section on the toolbar to open the System, Group and User cfg files for this handset. 3.
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide 4. You may copy these settings over to the Editable settings fields using the Copy settings left arrow. The settings may be used to create configuration plans as described above, and may be saved by user or extension. 22 PN: 1725-36036-001_D.
7 Software Maintenance The SpectraLink Configuration Cradle uses proprietary software programs written and maintained by Polycom. The software version can be displayed via the Help menu. Download the latest SpectraLink Configuration Cradle software from: http://www.spectralink.com/softwareUpdates#software1 The software is delivered in a zip. Install the update by extracting the individual files from the zip and overwriting the existing PhoneConfig.exe and other files.
8 Assert Errors The Wireless Telephone displays the Assert Error message when it detects a system error from which it cannot recover. The assert error data is stored in flash memory until the handset is power cycled. This valuable information may be retrieved by the Configuration Cradle as an [.asrt] file and sent to Customer Service for further debugging. To record an assert error: 1. Write down the error message on the display. 2.
9 Regulatory Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment is intended for use in a Business environment. This Class A digital apparatus complies with Canadian ICES-003.
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide Certification/Registration Numbers 28 North America cTUVus Symbol CU 72050463 01 Europe CE Mark US-TUVR-2236 CB Certification AE 72051209 0001 Certificate of Conformity PN: 1725-36036-001_D.
Safety Notices Note concerning shielded cable Polycom recommends the use of a shielded cable for the external signal connection in order to maintain FCC Part 15 emissions requirements. Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with Part 15 of the FCC rules and void the user’s authority to operate this equipment Polycom products contain no user-serviceable parts inside.