User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio C60
- Logging In to and Locking the System
- Audio Calls
- Placing Audio Calls
- Calling Contacts from the Directory
- Placing Intercom Calls
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Make a Call Using a Different Call Application
- Mute the Microphones
- Unmute the Microphones
- Conference Calls
- Recording Audio Calls
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio C60 Settings
- Maintaining Poly Trio C60
- Accessibility Features
- Troubleshooting
• From the Calls screen, select the call and select Resume.
Transferring Calls
You can transfer active or held calls to another contact.
Use one using the following transfer types:
• Blind transfer - Transfers the call directly to another line without speaking with the other party first.
• Consultative transfer - Enables you to speak with the other party before completing the transfer.
Choose a Default Transfer Type
Your phone is preconfigured to use consultative as the transfer type, but you can choose a default
transfer type to use for all calls on your phone.
Procedure
1. Go to Settings > Basic > Preferences.
2. Select Default Transfer Type and choose a transfer type.
All calls use the selected transfer type you select.
Transfer a Call Using Blind Transfer
When you use Blind call transfers, calls transfer as soon as the recipient’s line connects.
Procedure
1. During a call, select Transfer .
2. Dial a number or select a contact from Recent Calls or Contacts.
The call transfers as soon as the recipient’s line connects.
Transfer a Call Using Consultative Transfer
When you use Consultative call transfers, you can speak with the recipient and then manually complete
the transfer.
Procedure
1. During a call, select Consult .
The phone places the caller on hold while you start the transfer.
2. Dial a number or select a contact from Recent Calls or Contacts.
3. When the recipient answers, speak with the them and then select Complete Transfer to
transfer the call.
If the recipient either doesn't answer your call, or can't accept the call transfer and hangs up
before you transfer the call, the original caller stays on hold. You can resume that call or try to
transfer to another recipent.
Audio Calls
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