User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio C60
- Logging In to and Locking the System
- Audio Calls
- Placing Audio Calls
- Calling Contacts from the Directory
- Placing Intercom Calls
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Make a Call Using a Different Call Application
- Mute the Microphones
- Unmute the Microphones
- Conference Calls
- Recording Audio Calls
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio C60 Settings
- Maintaining Poly Trio C60
- Accessibility Features
- Troubleshooting
Cancel a Transfer
If a contact does not answer the transfer or you want to remain speaking with the contact on your line,
you can cancel the transfer before it is complete.
Procedure
» Select Cancel.
The call doesn’t transfer and becomes active.
Forwarding Incoming Calls to a Contact
You can forward incoming calls to one of your contacts.
Forward an Incoming Call to a Contact
You can forward an incoming call directly to a contact without answering the call.
Note: On shared lines, you must answer a call before forwarding it to a contact.
Procedure
1. On the Incoming Call screen, select Menu and select Forward.
2. On the Call Forwarding screen, enter the forwarding number and select Forward.
Forward All Incoming Calls to a Contact
You can set up your phone to automatically forward incoming calls to a specific contact.
Use one of the following forwarding types:
• Always - Forwards all incoming calls.
• No Answer - Forwards all unanswered incoming calls.
• Busy - Forwards incoming calls when you're in a call.
For shared lines, you can only choose Always as your forwarding type; the other forwarding options
aren’t available for shared lines.
Procedure
1. Select Forward or go to Settings > Features > Forward.
2. On the Forwarding Type Select screen, select a forwarding type.
3. Enter a contact's number or IP address, if enabled, and select Enable.
4. Optional: If you selected the No Answer option, enter the number of rings before the call is
forwarded.
The forwarding number or name of the contact you chose scrolls in the status bar. When you
select Always as your forwarding option, the Forwarding icon displays on the line.
Audio Calls
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