User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio C60
- Logging In to and Locking the System
- Audio Calls
- Placing Audio Calls
- Calling Contacts from the Directory
- Placing Intercom Calls
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Make a Call Using a Different Call Application
- Mute the Microphones
- Unmute the Microphones
- Conference Calls
- Recording Audio Calls
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio C60 Settings
- Maintaining Poly Trio C60
- Accessibility Features
- Troubleshooting
Voicemail and Pages
Topics:
▪ Access Voicemail Messages
▪ Receiving Messages with Group Paging
You can send, broadcast, and access a variety of audio messages on the phone.
Note: Your phone may not support all of the features described in this section. Check with your system
administrator to find out which features are available.
Access Voicemail Messages
When there are voicemail messages available on the phone, an audible tone plays and an alert displays
on the Messages icon.
Note: For information on setting the voicemail greeting or remotely accessing your voicemail, contact
your system administrator or service provider.
Procedure
1. Go to Settings > Features > Voicemail > Message Center.
2. Select a line.
3. Select Connect and follow the voicemail prompts.
Receiving Messages with Group Paging
You can receive pages from any paging groups you’re subscribed to. By default, you’re subscribed to
groups 1, 24 (priority pages and broadcasts), and 25 (emergency pages and broadcasts).
How and when you receive a page or broadcast depends on the priority, whether you are in an active call,
and if you enable Do Not Disturb. When you receive a page, the page always plays through the
speakerphone.
Note: Your system administrator must enable a phone to receive pages while in an active call.
Your system administrator can define up to 25 paging groups. Each group receives a label to identify it
from the others. Example group labels are All, HR Dept, Shipping Staff, and Executives.
Each group has one of the following broadcast priorities:
▪ Normal - Broadcasts sent to groups 1 to 23 are considered normal broadcasts. By default, all
phones can receive broadcasts sent to group 1.
▪ Priority - By default, broadcasts sent to group 24 are considered priority broadcasts. A priority
broadcast interrupts normal broadcasts or active calls. All phones receive priority broadcasts unless
you enable Do Not Disturb.
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