User Guide for the Polycom® VVX® 1500 C Business Media Phone for Cisco® Unified Communications Manager (SIP) UC Software Release 3.3.1 | November, 2010 | 1725-16829-001 Rev.
Trademark Information POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.
Contents 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . . 1 What’s New in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introducing Phone Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Understanding the Phone Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 What Displays on the Touch Screen? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Setting Up Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hosting Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Holding and Resuming Conference Calls . . . . . . . . . . . . . . . . . . . . Ending Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working with Multiple and Shared Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Supporting Multiple Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Supporting Multiple Line Keys Per Line . . . . . . . . . . . . . . . . . . . . . . . . 75 Supporting Shared Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Locking and Unlocking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 4 Customizing the Phone Display . . . . . . . . . . . . . . . . . . . . 111 Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Changing the Time and Date Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Changing the Brightness of the Touch Screen . . . . . . . . . . . . . . . . . . . . . . .
1 Getting Started with Your Phone This chapter includes overview information that you may find helpful when you’re just starting to learn about your Polycom® VVX® 1500 C Business Media Phone for Cisco® Unified Communications Manager (SIP) or when you have experience, but you need a quick refresher. Certain phone settings are configurable by your system administrator and may not be available on your phone.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The following sections have significant updates in this edition: 2 • “Phone Icons” on page 9. Several icons that display on the touch screen are new or updated. • “Navigating Menus, Lists, and Fields” on page 11. You can now navigate the touch screen by pressing the touch screen with your finger and dragging your finger up or down (arrow soft keys no longer display on the touch screen).
Introducing Phone Components Getting Started with Your Phone Introducing Phone Components The following figure shows the phone’s primary hardware features. 7 6 5 2 1 4 3 2 Feature Description 1 Handset and Cord Provides audio output for calls that use the handset. 2 Speakerphone Provides ringer and hands-free (speakerphone) audio output. 3 Headphone Connector (3.5mm) Allows you to connect headphones so you can listen to phone audio or recorded calls.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Understanding the Phone Keypad The following figure shows the keys on the phone console. 1 Key Description Arrow Keys Allow you to: Left and Right Arrow Keys 4 • Scroll through lists. • Highlight items before you select them. • Scroll through active and inactive calls. Allow you to: • Enable and disable fields. • Scroll through values for a field.
What Displays on the Touch Screen? Getting Started with Your Phone Key Description 8 Transfer Key Transfers the current call to another party. 9 Conference Key Allows connection with another party for a conference. 10 Hold Key Holds an active call or resumes a held call. 11 Do Not Disturb Key Cancels ringing and directs incoming calls to your mailbox. The key glows red when activated. 12 Headset Key Allows you to place and receive calls through an optionally connected headset.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The following figure is an example of what displays on the touch screen during a call. 1 Feature Description Status bar Displays the time and date, the phone’s number, messages, and icons. The time and date and phone’s number display on the far-right of the status bar, next to the PIP.
What Displays on the Touch Screen? 1 Getting Started with Your Phone Feature Description Status bar (continued) Icons display along the far-left of the status bar. The following icons can display: —Missed calls —Do Not Disturb enabled —USB flash drive attached and idle —USB flash drive attached and playing back —USB flash drive attached and recording —USB flash drive attached and recording paused —Headphones attached —Login credentials locked 2 Active call window Displays the active call.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 8 9 Feature Description Line Key status indicator A Line Key can have one of the following status indicators: Line Key • Solid green—A dial tone is available, dialing is in progress, or a call is active. • Flashing green—An incoming call. Or, the far site has placed a call on hold. • Solid red—A remote shared line is active.
What Displays on the Touch Screen? Getting Started with Your Phone Phone Icons The following table describes the icons that display on the touch screen. Call counters only display when the icon appears next to the Line Key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Icon Description Call on hold (private line) Call on hold (shared line) Call without Polycom HD Voice (private line) Call (shared line) Conference call Do Not Disturb enabled Forward (Always) Headphones attached Line (registered, private) Line (registered, shared) Line (unregistered) Login credentials locked Missed calls indicator Mute applied 10 Polycom, Inc.
Navigating Menus, Lists, and Fields Getting Started with Your Phone Icon Description Speed Dial Key USB device attached and idle USB device attached and playing back USB device attached and recording USB device attached and recording paused Video stopped Video stopped and audio muted Navigating Menus, Lists, and Fields To navigate menus, lists, and fields, you can: Polycom, Inc.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To operate your phone, follow these tips: After 40 seconds of inactivity, the menu system automatically exits to the idle screen unless an edit session is in progress. If you want to ... Then do this ... Enter the Main Menu Tap or press . Return to the idle screen Tap or press . Return to the previous menu Tap the Back soft key or press Scroll through items .
Navigating Menus, Lists, and Fields Getting Started with Your Phone If you want to ... Then do this ... Scroll through items page-by-page Press (to Page Up) or (to Page Down). (If you’re in Corporate Directory, you can also tap or press or .) Go to the top or bottom of a list Press the area of the touch screen above or below the scrolling indicator bar. Highlight items Scroll to the item by tapping (to scroll one-by-one) or pressing (to scroll continuously) or .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Entering Data and Editing Fields You can enter data and edit fields in these two ways: • Using a “keyboard” that displays on the touch screen. • Using the dialpad keys on the phone console. Using the Touch Screen Keyboard You can use the touch screen keyboard to quickly update field information. To use the touch screen keyboard to update data: 1 To update a field, tap the field.
Entering Data and Editing Fields Getting Started with Your Phone The following figure shows the keyboard that displays on the touch screen when you update a directory entry. 3 Enter the information. Do the following: If you want to ... Then do this ... Enter uppercase (A) characters, lowercase (a) characters, or a combination of uppercase and lowercase characters 1 If a keyboard with characters does not display, tap (on the keyboard).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) If you want to ... Then do this ... Enter numbers 1 If a keyboard with numbers does not display, tap 2 . Using the keyboard on the touch screen, tap the number(s) you want. You can also tap the abc, ABC, 123, or Abc soft keys to toggle between lowercase, uppercase, numeric, and titlecase modes. Enter special characters 1 If a keyboard with special characters does not display, tap .
Entering Data and Editing Fields Getting Started with Your Phone Using the Dialpad Keys on the Phone Console You can use the keys on your phone console to update field information. To use the dialpad keys to enter or edit data: 1 Tap a field to select it. 2 Enter the information. Do the following: If you want to ... Then do this ...
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) If you want to ... Then do this ... Enter special characters Do one of the following: • Press the , , or key on the dialpad one or more times. (Each key provides a different set of special characters.) or 1 Tap the ABC, Abc, or 123 soft key so that you’re in either ABC, Abc, or abc mode. (You can’t access special characters when you’re in 123 mode.
Tips for When You’re in Video Calls Getting Started with Your Phone Tips for When You’re in Video Calls Use these tips when you’re in a video call or conference: • Check the near-site video to make sure it’s clear, bright, and sharp. For information on adjusting camera settings, see “Changing the Clarity of Near-Site Video” on page 125. • Use the handset or a headset if you’re in an open environment. • Be aware of latency when speaking. • Avoid bright lights or windows behind you (backlight).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To clean the touch screen: 1 Tap > Settings > Basic > Screen Clean. The touch screen is disabled. The message “Touch screen is disabled. Press any key to exit” displays. 20 2 Wipe the glass with a clean, lint-free cloth. 3 To enable the touch screen again, press any key on the phone console. Polycom, Inc.
2 Using the Basic Features of Your Phone This chapter shows you how to use the basic features of your Polycom® VVX® 1500 C Business Media Phone for Cisco® Unified Communications Manager (SIP). The topics include: Polycom, Inc.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Calling and Answering Your phone can exchange video with a video endpoint other than a Polycom VVX 1500 C business media phone. For a list of compatible endpoints, see your system administrator. Note At any time, only one active call can be in progress on your phone. The active call is the one that has audio or video associated with it.
Calling and Answering Using the Basic Features of Your Phone To display and access the calls on another Line Key, tap that Line Key. When you tap a Line Key, the first call on hold in the inactive call group for that Line Key will automatically resume. The number of calls associated with a Line Key is indicated by a counter (for example, ), on the Line Key. A Line Key will either be green or blue: • Green—Indicates that the Line Key has an active call or an incoming call.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) In addition to the usual incoming call indicators (the incoming call window, green Line Key, and flashing green status indicator), your system administrator can enable your touch screen to flash bright orange when you have an incoming call. The touch screen will continue to flash until the incoming call window is minimized.
Calling and Answering Using the Basic Features of Your Phone To answer a call using the handset: >> Pick up the handset. To answer a call using the speakerphone: If your speakerphone doesn’t work, your system administrator may have disabled the speakerphone on your phone. Handle calls using a handset or headset instead. If your system administrator disables the speakerphone on your phone, “Handsfree Note mode disabled” appears on the touch screen after you press .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) • The status indicator on the Line Key associated with the incoming call flashes green. • The call counter for the Line Key associated with the incoming call increments by one (showing the number of calls associated with the Line Key, including the incoming call).
Calling and Answering Using the Basic Features of Your Phone Answering Calls Automatically You can enable the phone to automatically answer a call, so you don’t have to tap a soft key, Line Key, or other key to answer the call. If you enable this feature, the call automatically directs to your speakerphone after a certain number of rings. Your system administrator sets how many times your phone rings before the call is auto-answered.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Placing Calls If your phone is locked, see “Locking and Unlocking Your Phone” on page 77 for information on placing calls when your phone is locked.
Calling and Answering Using the Basic Features of Your Phone In the following figure, the active call to Jack Jones has lasted for 21 minutes, 19 seconds. The calls to Francois and Catherine have lasted for 8 minutes, 33 seconds and 7 minutes, 1 second respectively. This section explains the following: • “Calling by Dialing Numbers, URLs, or IP Addresses” on page 29. • “Calling from Lists, Directories, and Keys” on page 32.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To dial a number using the handset: >> Do one of the following: — Pick up the handset, and then enter the phone number. Your system administrator sets up your phone to automatically place the call after you enter a certain number of digits. If your phone does not automatically place the call after you enter a phone number, tap the Send soft key.
Calling and Answering Using the Basic Features of Your Phone To dial a number using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the New Call soft key or the Line Key, or press a dial tone. Then, enter the phone number. to obtain Your system administrator sets up your phone to automatically place the call after you enter a certain number of digits. If your phone does not automatically place the call after you enter a phone number, tap the Send soft key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To dial a number using the headset: >> With the optional headset connected, do one of the following: — Tap the New Call soft key or the Line Key to obtain a dial tone. Then, press , and then enter the phone number. Your system administrator sets up your phone to automatically place the call after you enter a certain number of digits.
Calling and Answering Using the Basic Features of Your Phone Calling from Call Lists You can place calls from your missed, placed, and received call lists. To place a call from a call list: 1 Display a call list. (See “Viewing Call Lists” on page 58.) 2 From the Received Calls, Missed Calls, or Placed Calls screen, press or to scroll to the person you want to call, and then tap the Dial soft key, pick up the handset, or press .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Calling by Speed Dialing A contact may not have a speed dial number. To find out what a contact’s speed dial index number is, or to assign or update a speed dial index number, see “Updating Your Local Contact Directory” on page 64. Note You can quickly “speed dial” a contact by doing one of the following: • Tapping the contact’s Speed Dial Key. Not all contacts have a Speed Dial Key.
Calling and Answering Using the Basic Features of Your Phone — From the idle screen, press . From the Speed Dial Information screen, scroll to the contact. Then, tap the contact, pick up the handset, or press . (During a call, you cannot access the Speed Dial Information screen by pressing .) or — If the contact has a speed dial index number that is equal to or less than 99, enter the speed dial index number from the idle screen, and then press (on the phone console).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Using a Headset If you use a headset, you can set up your phone so that all calls use your headset. You can also use the hookswitch button on your headset to place, answer, and end calls. Enabling Headset Memory Mode For a list of supported headsets, see Technical Bulletin 37477, SoundPoint IP and Polycom VVX 1500 Headset Compatibility List, at http://www.polycom.
While Your Phone Rings Using the Basic Features of Your Phone Using Electronic Hookswitch For information on supported headsets to provide electronic hookswitch features to place, answer, and end calls, see Technical Bulletin 37477, SoundPoint IP and Polycom VVX 1500 Headset Compatibility List, at http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical_Bulletins_pu b.html.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Rejecting Incoming Calls Reject a call to stop your phone from ringing and end the call so you can’t answer it. Calls you reject display in your Received Calls list. Rejecting calls is not available for shared lines. To reject a call: >> While your phone rings, tap the Reject soft key. The call ends. Forwarding Calls While Your Phone Rings • Your company’s settings may override this feature.
During Calls Using the Basic Features of Your Phone Holding and Resuming Calls To place a call on hold, tap the Hold soft key or press during an active call. When you place a call on hold, the following happens: • The hold icon, , will display on the Line Key. • The Line Key status indicator will flash red. • The call’s window is minimized and placed in the inactive call group (above the soft keys). The inactive call window displays “Hold.” The following figure shows a call on hold.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Handling Multiple Calls on Hold Your phone displays all calls for a Line Key by displaying multiple windows on the screen. The phone only displays the calls for one Line Key at a time. The active call (if any) displays in a window in the center of the touch screen. Held calls or incoming calls display in minimized windows above the phone’s soft keys (the “inactive call group”).
During Calls Using the Basic Features of Your Phone Transferring Calls A call can be transferred in one of three ways: • Consultative—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. — See “Performing a Consultative Transfer” on page 41. • Blind—The call is automatically transferred after you dial the number of the party to whom you want to transfer the call. You don’t have the option of talking to the party.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Performing a Blind Transfer When you use a blind transfer, you transfer a call without speaking to the party to whom you’re transferring the call. The call is automatically transferred as soon as you dial the party’s number. To perform a blind transfer: 1 During a call, tap the Transfer soft key or press . 2 From the Transfer to: screen, tap the Blind soft key.
During Calls Using the Basic Features of Your Phone Hosting Conference Calls Your system administrator configures the maximum number of parties allowed in a conference call. The default value is three (including yourself). Note You can set up a conference in one of two ways: • Using the Conference soft key or . The participant with whom you will exchange video is the participant you most recently added to the conference (if the party can exchange video).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The Conference window displays. To set up a conference call with an active call and a call on hold: You can only set up a conference with an active call and a call on hold if you only have one call on hold. If you have more than one call on hold, you have to set up a conference using the Conference key or soft key.
During Calls Using the Basic Features of Your Phone To place a conference call on hold: >> During a conference call, tap the Hold soft key. The other participants in the conference call are placed on hold. The Conference window is minimized and placed in the inactive call group. To resume the conference call, tap the Conference window to make sure it is selected, and then tap the Resume soft key. To end the conference call and place all other conference call participants on hold, tap the Split soft key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Managing Conference Call Participants When you manage conference call participants, you can do the following: • Mute a participant. • Place a participant on hold. • Remove a participant from the conference. • Obtain information about a participant. • Choose the participant with whom to exchange video. To manage a participant, tap the window of the participant you want to manage.
During Calls Using the Basic Features of Your Phone To manage a conference call: 1 During a conference call, tap the window of the conference call participant you want to manage. The soft keys update so you can manage the participant. You can access the following soft keys: — Far Mute—Mutes the selected participant. The muted participant can hear all participants, but no participant can hear the muted participant.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) — To place the conference participant on hold, tap the Hold soft key. The held party cannot hear any participant, and no participant can hear the held party. To return the participant to the conference, tap the Resume soft key. (If the held party taps the Hold soft key or presses on their phone, the participant will still be held within the conference even if you tap the Resume soft key.
During Calls Using the Basic Features of Your Phone To handle video during a call: 1 During a video call, tap the Video soft key or press to display the soft keys that allow you to access video features. (The Video soft key is only available when a video call is active. If you press during an audio-only call, the video soft keys will not display.) The following video soft keys display: — Stop Video/Start Video—Starts and stops the transmission of near-site video.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Note You don’t have to access the video soft keys to display video on the full screen. During a video call, tap the window in the center of the touch screen to display the site on the full screen. To display the site in the center of the touch screen again, tap the touch screen outside of the PIP. — Swap—Switches the windows the sites display in.
Changing the Way Calls are Answered Using the Basic Features of Your Phone To forward all calls to another party: 1 Do one of the following: — Tap > Features > Forward. or — From the idle screen, tap the Forward soft key. If your phone is set up with a single line, the Forwarding Type Select screen displays. If your phone is set up with multiple lines, the Line Select screen displays. Tap the line for which you want to forward calls. The Forwarding Type Select screen displays.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The following figure shows Line 2076 with the Always forwarding type enabled. To disable call forwarding: 1 Do one of the following: — Tap > Features > Forward. or — From the idle screen, tap the Forward soft key. If your phone is set up with a single line, the Forwarding Type Select screen displays. If your phone is set up with multiple lines, the Line Select screen displays.
Changing the Way Calls are Answered Using the Basic Features of Your Phone Rejecting Calls from a Contact You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one set up, the call will still ring on your phone.) You can’t reject calls on shared lines. You can only silence them. For more information, see “Supporting Shared Lines” on page 75. Note To send incoming calls from a contact to your mail system: 1 Tap > Features > Contact Directory.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Temporarily Refusing All Calls (Do Not Disturb) Do Not Disturb is an optional feature that your system administrator sets up. Your system may not support it. For more information, contact your system administrator. Note You can prevent your phone from ringing and displaying an incoming call window.
Changing the Way Calls are Answered Using the Basic Features of Your Phone The following figure shows the Do Not Disturb icon on the status bar and Line Key, and the “Do Not Disturb” message that scrolls under the time. To enable Do Not Disturb: >> Press . To disable Do Not Disturb: >> Tap or press . Multiple Lines and Do Not Disturb By default, the Do Not Disturb feature applies to all lines on your phone. For more information, contact your system administrator.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To enable Do Not Disturb for a particular line: 1 Press . You can automatically enable or disable Do Not Disturb for all lines. To automatically enable Do Not Disturb for all lines, tap the Set All soft key. To automatically disable the feature for all lines, tap the Clear All soft key. After you tap the Set All or Clear All soft key, the idle screen displays.
Working with Call Lists Using the Basic Features of Your Phone To disable Do Not Disturb for a particular line: 1 Tap or press . You can automatically enable or disable Do Not Disturb for all lines. To automatically enable Do Not Disturb for all lines, tap the Set All soft key. To automatically disable the feature for all lines, tap the Clear All soft key. After you tap the Set All or Clear All soft key, the idle screen displays.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Viewing Call Lists You can access any call list from the Call Lists menu, or you can quickly access missed calls from the idle screen. To view a call list: >> Do one of the following: — Tap > Features > Call Lists > Missed Calls, Received Calls, or Placed Calls. or — From the idle screen, use these shortcuts: To view this call list ... Do this ... Received Calls Press . Missed Calls • Press .
Working with Call Lists Using the Basic Features of Your Phone Managing Call Lists You can clear all the records in a call list, or just one record. You can also choose a record in a list and return the call, store the call details in your local Contact Directory, or view detailed information about the particular call. To manage a call list: 1 Tap > Features > Call Lists.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Working with Contact Directory You can store a large number of contacts in your phone’s local Contact Directory. Contact your system administrator for the exact number. With Contact Directory, you can do the following: • Dial contacts. See “Calling from Directories” on page 33. • Search for contacts. See “Searching Your Local Contact Directory” on page 60.
Working with Contact Directory Using the Basic Features of Your Phone Adding Contacts to Your Local Contact Directory You can add contacts to your local Contact Directory in the following ways: • Manually (if you have permission to update your local Contact Directory). See “Adding Contacts Manually” on page 61. • From a call list. “Adding Contacts from Call Lists” on page 63. • From a Corporate Directory (if this is set up on your phone).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) — (Optional.) Tap the Label field, and then enter a label for the contact. You can enter a maximum of 32 symbols, letters, or numbers. If you specify a label, the label will be the first item that displays for the contact in the Contact Directory and on the Speed Dial Information screen (before the contact’s first and last names, if specified).
Working with Contact Directory Using the Basic Features of Your Phone — (Optional.) Tap the Divert Contact field, and then enter the phone number of the third party to which you want this contact’s calls sent. You can enter a maximum of 32 characters. — (Optional.) Tap the Auto Reject field, and then tap the field’s highlighted grey box. From the drop-down list, tap Enabled or Disabled. (The default setting is Disabled.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Updating Your Local Contact Directory You can update information for contacts in your local Contact Directory. To update a contact: 1 Tap > Features > Contact Directory. 2 From the Directory screen, tap the contact whose information you want to update. Or, search for the contact (see “Searching Your Local Contact Directory” on page 60). 3 Tap the Edit soft key.
Working with Corporate Directory Using the Basic Features of Your Phone From Corporate Directory, you can do the following: • Dial contacts. See “Calling from Directories” on page 33. • Search for contacts. See “Searching Corporate Directory” on page 65. • Add contacts to your local Contact Directory. See “Adding Corporate Directory Contacts to Your Local Contact Directory” on page 66.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Do one of the following: — To perform a quick search, in the Search box, enter the first few characters of the contact’s first or last name (depending on how the directory is organized), and then tap the Submit soft key. The screen displays a list of contacts, starting with any successful matches. or — To perform an advanced search, tap the AdvFind soft key.
Controlling What is Heard Using the Basic Features of Your Phone You may want to go to the Contact Directory to see if the contact was saved correctly and to add any missing contact information. To find a contact in your Contact Directory, see “Searching Your Local Contact Directory” on page 60. To update missing contact information, see “Adding Contacts Manually” on page 61 (step 3).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Changing the Ring Tone You can select from many different ring types to distinguish lines or to distinguish your phone from your neighbor’s phone. You can also set distinctive ring tones for contacts in your local directory so you can identify callers when your phone rings. Changing the Ring Tone for Your Phone You can choose a distinctive ring tone for your phone to identify it when it rings.
Controlling What is Heard Using the Basic Features of Your Phone Changing the Speaker Volume You can change the volume of what you hear during a call. To adjust the speaker volume: >> During a call, press either speaker volume. or to lower or raise the To conform to regulatory requirements, handset and headset volume will return to a preset level after each call, but your system administrator can change this. Speakerphone volume settings will be maintained across calls.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Choosing Where You Hear Sound Effects You can choose whether you hear sound effects (all phone sounds except call audio) from the handset, headset, or speaker. For example, you can configure your phone to ring on your headset, instead of the speaker. By default, all sound effects are heard from the speaker.
Managing Speed Dials Using the Basic Features of Your Phone The following figure shows a phone with two Line Keys (2076 and 1948), and four Speed Dial Keys (assigned to Lauren Gates, Jack Jones, Milton Stone, and Teresa Swift). When a new entry is added to the Contact Directory, it is automatically assigned a speed dial index number, as well as the next available position under the Line Key(s). The phone populates all available positions with the contacts that have the lowest speed dial index numbers.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 Add contact information for the new contact (see “Adding Contacts to Your Local Contact Directory” on page 61). The speed dial index can be any unused value between the next available number and a maximum value of 9999. If you assign a speed dial index number that is already taken, the message “Speed dial index already exists” displays.
Accessing Voice and Video Mail Using the Basic Features of Your Phone Accessing Voice and Video Mail Note • Voice and video mail is an optional feature that your system administrator sets up. Your system may not support it. • Screen options may vary with your application. You may be able to access mail with a single key press. To access voice or video messages: >> Press , and then follow the prompts to access your message(s).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Line Key Icon Displays for ... Unregistered lines. Lines that have the Always call forwarding type enabled. Lines that have Do Not Disturb enabled. Your phone can handle a maximum of 24 calls, distributed across all lines. If your phone has two lines, and one line has 24 calls, your phone cannot accept any other calls.
Working with Multiple and Shared Lines Using the Basic Features of Your Phone Supporting Multiple Line Keys Per Line Your system administrator can assign each phone line to a single Line Key, or to multiple Line Keys. Incoming and outgoing calls for a phone line will be distributed evenly across all Line Keys that are assigned to the phone line.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Locking and Unlocking the Phone • Locking your phone is a feature that your system may not support. For more information, see your system administrator. • Your system administrator can set up your phone to automatically lock if the phone hasn’t been used for a certain period of time, as well as block the phone’s browser while the phone is locked.
Locking and Unlocking the Phone Using the Basic Features of Your Phone To change your user password: 1 Tap > Settings > Advanced. 2 From the Password screen, enter the administrator password, and then tap the Enter soft key. 3 From the Advanced screen, select Change User Password. 4 From the Change User Password screen, enter your password information, and then tap the Enter soft key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To unlock your phone: 1 From the idle screen, tap the Unlock soft key. 2 From the Unlock the Phone screen, enter your password, and then tap the Enter soft key. (For information on your user password, including what to do if you forget your user password, see “About Your User Password” on page 76.) The phone unlocks.
Locking and Unlocking the Phone Using the Basic Features of Your Phone or — Place a call to an authorized number by using the handset, headset, or speakerphone. For information on using the handset, headset, or speakerphone to place a call, see “Placing Calls” on page 28. If you try to place a call to an unauthorized number, the message “Unauthorized number” displays. (To view a list of authorized numbers that you can call, tap the New Call soft key from the idle screen when your phone is locked.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 80 Polycom, Inc.
3 Using the Advanced Features of Your Phone This chapter shows you how to use the advanced features of your Polycom® VVX® 1500 C Business Media Phone for Cisco® Unified Communications Manager (SIP). The topics include: • “Placing Calls Using the H.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Your system administrator can set up your phone so that it can handle calls that use either the SIP or H.323 protocol, or both protocols. Your phone may be set up so that a line can handle one or both protocols. If your phone can handle calls using both protocols, you may be able to choose the protocol to use before you tap the Dial or Send soft key, or before a call is automatically placed.
Working with a Polycom CMA System Using the Advanced Features of Your Phone When you place calls from call lists or directories, your phone will automatically choose the protocol to use based on the information in the call list or directory. When you set up a contact in your Local Contact Directory, you can specify the protocol the contact uses to handle calls. This allows your phone to automatically use the correct protocol when you dial the contact.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) — To perform a quick search, start typing a name, and then tap the Submit soft key. The screen displays a list of people, starting with any successful matches. If your search returns too many results to display, the message “Too many results received. Enter more characters” displays. To limit your search results, enter more characters in the Search box, and then tap the Submit soft key.
Working with a Polycom CMA System Using the Advanced Features of Your Phone This section explains the following: • “Inviting People in the CMA Directory to Your Buddy Status List” on page 85 • “Removing Buddies from Your Buddy Status List” on page 87 • “Seeing Who’s Available” on page 87 • “Choosing How You Accept Invitations” on page 90 • “Accepting and Rejecting Invitations” on page 91 • “Updating Your Status” on page 92 • “Dialing Buddies” on page 94 Inviting People in the CMA Directory t
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To invite a person or system in the CMA Directory to your Buddy Status list: 1 Do one of the following: — Tap — Press > Features > CMA Directory. , and then tap CMA Directory. — From the idle screen, tap the Buddies soft key. From the Buddy Status screen, tap the Add soft key.
Working with a Polycom CMA System Using the Advanced Features of Your Phone If the person already exists in your local Contact Directory, “Contact already exists” displays. (If your local Contact Directory is read-only, you can’t add the contact, and the message “Local contact directory is read-only” displays.) You cannot add yourself to your Buddy Status list. If you try to add yourself, the message “You cannot add yourself to your buddies list” displays.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The following table shows the icons that indicate a buddy’s status. If a buddy you’re monitoring has more than one endpoint, and one endpoint changes to “Offline,” then that buddy’s endpoint will be removed from your Buddy Status list. When the status changes, the buddy’s endpoint will display in your Buddy Status list again. Buddy’s Icon Buddy Status Available for a call.
Working with a Polycom CMA System Using the Advanced Features of Your Phone The following figure shows a phone that is monitoring five buddies from their Speed Dial Keys. The buddies have the following status: • Catherine is on the phone, but can accept another call. • Jack Jones is available for a call, but is currently idle or away. • Milton Stone is offline and unavailable for a call. • Teresa Swift is available for a call. • Z Wong is busy and not accepting calls.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The following figure shows a Buddy Status list. Choosing How You Accept Invitations Each time a person adds you to their status list, your phone receives an invitation. You can set up your phone to automatically accept all invitations, or prompt you to accept or reject each invitation.
Working with a Polycom CMA System Using the Advanced Features of Your Phone To choose a method to accept invitations: 1 Tap > Settings > Basic > Preferences > Presence. 2 From the Presence screen, select one of the following options: — Prompt—Choose this option if you want to view each invitation and accept or reject each one. If you choose this option, each time a person adds you to their status list, you’ll receive an invitation that you can accept or reject.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) In the following figure, two people, Cath Gates and Milton Stone, have invited you to join their status lists. 2 Press or to select the person whose invitation you want to accept or reject, and then tap the Accept or Reject soft key. If you accept the invitation, the person can monitor your status, and the person populates your Buddy Status list and a Speed Dial Key (if available).
Working with a Polycom CMA System Using the Advanced Features of Your Phone When you select a status setting (other than online), the setting scrolls under the time display on the status bar. The following table shows the status you can set, what the status means, and what displays on your buddies’ phones. Status you choose What the status means Online You’re available for a call. Busy You’re not accepting calls. (Your phone will still ring, unless you’ve enabled forwarding or Do Not Disturb.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The status you selected scrolls under the time display on the status bar (unless you selected Online). The following figure shows what the touch screen looks like when you select a status setting (in this case, “Busy”). If you assign the status “Online” (the default status), the presence status does not display on the screen.
Working with a Polycom CMA System Using the Advanced Features of Your Phone To dial from a Speed Dial Key: >> From the idle screen, tap the buddy’s Speed Dial Key. The call is placed. About Your Login Credentials If your phone is provisioned by a CMA system, your system administrator has assigned you a domain, user name, and password on the system and on your phone. This integration allows you to access CMA features (for example, the CMA Directory, Buddies, and your Buddy Status List) on your phone.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Recording Calls and Conferences • Recording calls is an optional feature that your system may not support. • When you record a video call, your phone will only record the audio component. • For a list of supported USB flash drives to record phone audio, see Technical Bulletin 38084, Supported USB Devices for SoundPoint IP 650 and 670 and Polycom VVX 1500 Phones, at http://www.polycom.
Recording Calls and Conferences Using the Advanced Features of Your Phone The Record soft key controls recording and is available: • When there are one or more calls connected to your phone • During an active call • When calls are on hold • During a consultative transfer or conference call (You may have to tap the More soft key to see the Record soft key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Your conversations with parties A, B, and C are all recorded in the same .wav file as follows: If you record, or attempt to record, a call, the following messages may appear on your screen: • If there is insufficient free space on the USB flash drive when you tap the Start soft key, recording does not start and the following message displays: “USB device is full. Recording cancelled.
Recording Calls and Conferences Using the Advanced Features of Your Phone Recording Calls Polycom recommends that you don’t remove the USB flash drive while recording. The file being recorded will be incomplete and cannot be played back later. There is a small probability that the USB flash drive itself may be damaged by this action. To record a call: 1 During a call, tap the Record soft key. The Start soft key displays. 2 Polycom, Inc. To start recording, tap the Start soft key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The Recording icon displays on the status bar while the phone records. To access the top-level soft keys (for example, Hold, End Call, Transfer, and Conference), tap the Back soft key. To access the Stop and Pause soft keys again, tap the Record soft key. 3 To stop recording, do one of the following: — Tap the Stop soft key. Then, tap the Back soft key to access the top-level soft keys.
Recording Calls and Conferences Using the Advanced Features of Your Phone Recording Conferences Polycom recommends that you don’t remove the USB flash drive while recording. The file being recorded will be incomplete and cannot be played back later. There is a small probability that the USB flash drive itself may be damaged by this action. You can record conference calls in the same way as other calls with the following exceptions: • All conference call participants are recorded.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To resume a recording: >> Tap the Resume soft key. The Recording icon displays on the status bar when you restart recording. Playing Back Recorded Calls Call Playback is an optional feature and may not be supported on your particular system.
Playing Back Recorded Calls Using the Advanced Features of Your Phone Playback stops if you tap the Stop soft key, or press , , , or . If the handset is off-hook when you tap the Play soft key, you will hear audio through the handset. If the handset is on-hook when you tap the Play soft key, you will hear audio through the speaker. If you lift the handset while you listen through the speaker, you will hear the audio through the handset. You cannot open a .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 2 From the Browse Recordings screen, tap the recording you want to rename, delete, or play back. You can rename, delete, or play back the selected .wav file by tapping the Rename, Delete, or Open soft keys. 3 Tap to return to the idle screen. Playing Back Recorded Calls To play back a recorded call: 1 Do one of the following: — Tap > Browse Recordings.
Playing Back Recorded Calls Using the Advanced Features of Your Phone Answering a Call While Playing Back Recorded Calls If you’re playing back a file and an incoming call arrives, playback pauses and the phone rings. If you don’t answer your phone, playback remains paused, and you must tap the Resume soft key to continue playback. To answer a call using the speakerphone: >> Do one of the following: — If you were listening to the file with the handset or headset, press .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Using the Browser • Using the Browser is an optional feature that your system may not support. • If the Browser uses over 30MB of memory and either the amount of free memory on the phone is below 6MB or the real time is between 1 A.M. and 5 A.M, the Browser will restart. Once the Browser has restarted, the last Web page you viewed displays. Your phone can display a Web page on the idle screen.
Using the Browser Using the Advanced Features of Your Phone Using Navigation Soft Keys Navigation soft keys allow you to view previous Web pages, refresh the current page, return to the home page, or go back to the idle screen. Tap this soft key ... To do this ... Go back to the previous Web page. Refresh the current Web page. Return to the main Web Browser’s home page. Display the tool bar permanently, without it hiding every three seconds.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Using Editing Soft Keys Editing soft keys allow you to enter information in text boxes. To display the editing soft keys, tap a text box in the main Web Browser. Tap this soft key ... or To do this ... Toggle between number, lowercase, or uppercase mode. Tap the soft key one or more times to select the mode you want. or or Toggle between different character encodings.
Updating Your Phone’s Configuration Using the Advanced Features of Your Phone Updating Your Phone’s Configuration You can update your phone’s configuration without restarting the phone. To update your phone’s configuration: Tap 1 > Settings > Basic > Update Configuration. The message “Are you sure?”displays. If you still want to update the configuration, tap the Yes soft key. 2 The configuration is updated. Your phone may restart, depending on the configuration parameters that have changed.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 110 Polycom, Inc.
4 Customizing the Phone Display This chapter shows you how to customize your Polycom® VVX® 1500 C Business Media Phone for Cisco® Unified Communications Manager (SIP) display by adjusting certain settings, such as the time and date display, the brightness of the touch screen, and how video displays. You can also change the background image that displays, enable a screen saver, or use your phone as a picture frame to display your pictures.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Changing the Time and Date Display The time and date appear on the phone’s touch screen. If the phone cannot obtain a time and date, the display will flash. Contact your system administrator if either the time or date is incorrect. You can select from various formats for the time and date display, including whether to display the day, month, or year.
Changing the Brightness of the Touch Screen Customizing the Phone Display To enable or disable the time and date display: 1 Tap > Settings > Basic > Preferences > Time & Date. 2 From the Time & Date screen, do one of the following: — To disable the time and date display, tap Disable. or — To enable the time and date display, tap Enable. 3 Tap to return to the idle screen.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To modify the backlight intensity: 1 Tap > Settings > Basic > Backlight Intensity. 2 Tap Backlight On Intensity. 3 From the Backlight On Intensity screen, tap the intensity you want, tap the Select soft key, and then tap the Save soft key. The default level is High. 4 Tap Backlight Idle Intensity.
Changing the Background Picture Customizing the Phone Display To change the background picture: 1 Tap > Settings > Basic > Preferences > Background. The Background screen displays. Depending on how your system is set up, you may have to tap > Settings > Basic > Preferences > Background > Select Background. The Select Background screen displays instead. Note The following figure shows a sample Background screen.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Using One of Your Own Pictures as the Background Picture You can use a picture that is stored on your USB flash drive as the background picture on your phone. When you set one of your pictures as the background picture, the picture will display as “Local File” in the Backgrounds list.
Displaying Screen Savers Customizing the Phone Display Displaying Screen Savers Note • Adding a screen saver to your phone is an optional feature and may not be supported on your system. • You may want to view your pictures like a slide show (or just view one picture) without setting up a screen saver that automatically starts each time your phone is idle a certain amount of time. This is the Picture Frame feature. For more information, see “Using Your Phone as a Picture Frame” on page 119.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 Tap > Settings > Basic > Preferences > Picture Frame. 4 From the Picture Frame screen, specify the folder in which you stored your images on the USB flash drive, and the length of time you want each image to display: — In the Folder field, enter the name of the folder in which you placed your images on the USB flash drive.
Using Your Phone as a Picture Frame Customizing the Phone Display Stopping and Disabling Screen Savers You can stop a screen saver at any time, and display the idle screen, by tapping the touch screen. After your phone is idle for the specified period of time, the screen saver will start again. You can disable a screen saver (that is, prevent it from starting, even if your phone has been idle for the specified period of time) by doing the following: • Removing the USB flash drive.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) To display the pictures on your USB flash drive: >> Do one of the following: — From the idle screen, tap > Picture Frame. or — Tap > Features > Removable Storage Media > Picture Frame. Your pictures will display one-by-one (like a slide show). Six keys display beneath your pictures.
Changing When and How Video Displays Customizing the Phone Display — To pause and display the current picture only, tap the pictures one-by-one again, tap . To display . — To stop displaying the pictures and return to the idle screen, tap . The pictures will not display again until you access the Picture Frame feature again (unless you have a screen saver set up, or you enable one). — To set the picture that currently displays as the background picture for your phone, tap .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The following figure shows what the touch screen looks like when you stop or disable video. The following figure shows what the touch screen looks like when the far-site stops or disables video. Your system administrator can configure your phone so that your phone cannot transmit and receive video at all, even on a call-by-call basis. Note 122 Polycom, Inc.
Changing When and How Video Displays Customizing the Phone Display Starting and Stopping Near-Site Video During a Call During a call, you can choose to start and stop the transmission of near-site video at any time. To start or stop near-site video during a call: 1 During a video call, tap the Video soft key or press to display soft keys that allow you to access video features. (The Video soft key is only available when a video call is active.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The following figure shows what the touch screen looks like during a video call when the setting is disabled. The following figure shows what the touch screen looks like when the far site has disabled the setting. Note 124 If you disable the setting, you can still transmit video on a call-by-call basis.
Changing When and How Video Displays Customizing the Phone Display Changing the Clarity of Near-Site Video Changes you make will apply to the next call. Note You can change the clarity of near-site video, including the brightness, contrast, and sharpness levels of the video image. These settings affect how near-site video displays on your phone and on other phones.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) — Contrast Level—sets the difference in brightness between the light and dark areas of near-site video. Press and drag the slider, or tap the Up or Down soft keys, to set the level. Then, tap the Save soft key. You can set a level between 0 (no contrast increase) and 4 (noise reduction contrast). The default level is 0. — Sharpness Level—sets the clarity of detail in near-site video.
Changing When and How Video Displays Customizing the Phone Display Displaying Incoming Video Calls in a Large Window Changes you make will apply to the next call. Note You can enable your phone to display far-site video on the full screen, rather than in a smaller window in the center of the screen (the default setting). To display incoming video calls in a large window: 1 Tap > Settings > Basic > Video > Video Call Settings. 2 From the Video Call Settings screen, tap Auto Video Full Screen.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Changing How Non-PIP Video Displays Changes you make will apply to the next call. Note You can adjust the appearance of video images so that the video that displays in the window in the center of the touch screen, and on the full screen, display normal, full, or cropped images. Depending on the video endpoint, black bars may appear on the top, bottom, or sides of the video image.
Changing When and How Video Displays Customizing the Phone Display Full—The video image is stretched to fill the touch screen. Crop—Black bars don’t appear, and the video image is re-sized to maintain the correct aspect ratio. Any parts of the image that don’t fit within the touch screen are cropped. To select the setting you want, tap the field, and then tap the field’s highlighted box. From the drop-down list, tap the setting you want. The default setting is Normal. 3 Tap the Save soft key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) The following figure shows the PIP when it displays next to (“side-by-side” mode), rather than over, full screen video. The following figure shows the PIP when it displays over (“PIP” mode), rather than next to, full screen video. (Depending on the video endpoint, you may or may not see black bars.) 130 Polycom, Inc.
Changing When and How Video Displays Customizing the Phone Display To change the way the PIP displays: 1 Tap > Settings > Basic > Video > Local Camera View. 2 From the Local Camera View screen, tap, and then adjust the following settings: — Local Camera View (Full Screen) Enables or disables the PIP from displaying when you view the near or far site on the full screen. To select the setting you want, tap the field, and then tap the field’s highlighted box.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Setting the Call Rate for Video Calls Your system administrator can set a maximum call rate for video calls. If your system administrator sets a call rate limit, you will not be able to select a call rate above this limit. Note You can set the maximum bandwidth to use for a video call. The call rate you select applies to your next video call.
Changing Power Saving Settings Customizing the Phone Display If a screen saver is enabled on your phone, power-saving mode will still occur. For example, if a screen saver is set up to display after the phone is idle for five minutes, and power-saving mode is set up to turn off the touch screen after the phone is idle for 15 minutes, the touch screen will turn off 10 minutes after the screen saver starts (if the camera doesn’t detect motion).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Changing Timeouts You can update the period of time the phone will be idle before the touch screen turns off (if the camera doesn’t detect motion). You can specify different timeouts for office hours (Office Hours Idle Timeout) and non-office hours (Off Hours Idle Timeout). By default, the Office Hours Idle Timeout is much longer than the Off Hours Idle Timeout.
Changing Power Saving Settings Customizing the Phone Display Changing User Detection Settings You can specify how sensitive the camera should be at detecting motion. If the camera detects motion (for example, if you’re near the phone), your phone will not initiate power-saving mode, even if an idle timeout has been reached. If the camera detects motion, power-saving mode will terminate and the idle screen will display.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 136 Polycom, Inc.
Safety Notices Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Polycom Limited Warranty and Limitation Liability LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product is expected to be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller.
Safety Notices Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interferences received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety and Compliance (continued) WARNING Electrical Safety To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference station network (TNV) circuits. LAN ports contain SELV circuit, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. This product is rated 48Vdc, 0.375A.
Safety Notices Safety and Compliance (continued) New Zealand Telepermit PTC General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 142 Polycom, Inc.
Appendix: Menu System 1 Features Forward If enabled Always No Answer Busy Contact Directory Corporate Directory If enabled and license available CMA Directory If enabled and license available Call Lists Missed Calls Received Calls Placed Calls Clear Missed Calls Received Calls Placed Calls Messages Organization dependant Message Center Polycom, Inc.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Line 1 (if applicable) Line 2 (if applicable) ... Removable Storage Media If enabled Browse Recordings Picture Frame Storage Media Properties 2 Status Platform Phone Application Main Components Configuration Network TCP/IP Parameters Ethernet Network Statistics Lines Line 1 (if applicable) Line 2 (if applicable) ... Diagnostics Test Hardware Appendix - 144 Polycom, Inc.
Appendix: Menu System Audio Diagnostics Keypad Diagnostics Display Diagnostics Touch Screen Diagnostics Graphs CPU Load Network Load Memory Usage Media Statistics CD Status If enabled and license available Licenses If licenses available Device Certificates CMA Status 3 Settings Basic Preferences Language Time & Date Clock Date Clock Time Disable Headset Headset Memory Analog Headset Polycom, Inc.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Echo Cancellation Corporate Directory If enabled and license available View Persistency Background Picture Frame Screen Saver Screen Capture If enabled Audible Ringer Auto Answer Call Rate Backlight Intensity Backlight On Intensity Backlight Idle Intensity Maximum Intensity Ring Type Line 1 (if applicable) Line 2 (if applicable) ...
Appendix: Menu System Camera Settings Target Frame Rate Brightness Level Saturation Level Contrast Level Sharpness Level Flicker Avoidance Login Credentials Screen Clean Power Saving Office Hours Start Hour Duration Timeouts User Detection Update Configuration Restart Phone 2 4 Applications Polycom, Inc.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Appendix - 148 Polycom, Inc.
End-User License Agreement for Polycom® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pacific or Polycom, Inc., for the Polycom Software Product licensed by Polycom, Inc. in the rest of the world (collectively, “Polycom”).
2.6 Copyright. All title and copyrights in and to the Software Product (including, but not limited to, any images, photographs, animations, video, audio, music, text, and “applets” incorporated into the Software Product), the accompanying printed materials, and any copies of the Software Product are owned by Polycom or its suppliers. The Software Product is protected by copyright laws and international treaty provisions.
refund the purchase price paid by you for any defective software product which is returned to Polycom with a copy of your receipt, or to replace any defective media with software which substantially conforms to applicable Polycom published specifications. Any replacement Software Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. 6.2 Warranties Exclusive.
not located in, under the control of, or a national or resident of any such country or on any such list. If you obtained this Software Product outside of the United States, you are also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained. 10. MISCELLANEOUS. 10.1 Governing Law.
