Operation Manual

Polycom VVX Business Media Phones User Guide
Polycom, Inc. 127
To sort Recent Calls entries by time or call name:
1 Select Sort or tap .
2 Under Sort, choose Time or Name.
3 Under Order, choose Ascending or Descending.
Sort Entries by Call Type
When you filter calls, you can choose to display only missed, received, or placed calls. Or, you can choose
to display all call types (the default).
To sort Recent Call entries by call type:
1 Select Type or tap .
2 Choose Missed Calls, Received Calls, or Placed Calls.
View Recent Skype for Business Calls
When your phone is registered with the Skype for Business Server, you can view a list of placed, received,
and missed Skype for Business calls on your phone in the Recent Calls list, in the Skype for Business client
on the Conversations tab, or in Microsoft
®
Outlook
®
in the Conversation History folder.
The last 99 Skype for Business calls display in the Recent Calls list on your phone. If you delete or move
call entries on your phone, if enabled, the changes are made on the phone only. If you delete call entries in
the Skype for Business client, the changes are made on the phone and in the Skype for Business client.
To view your recent calls list in the Skype for Business client:
» Click .
View Recent Skype for Business Calls in Outlook
Missed Skype for Business calls display in your Inbox folder in Outlook.
To view your Skype for Business recent calls list in Outlook:
» In Outlook, click Conversation History.
A list of recent Skype for Business calls display.
Note: About filtered call lists
You cannot save your filtered call list results. If you filter your Recent Calls list so that only a certain
call type displays, the next time you display the list, all call types display in the default filter.
Troubleshooting: My Skype for Business conversations do not display in my Outlook
Conversation History
If you do not see your most recent Skype for Business conversations listed in the Conversation
History menu of your Outlook client, in your Skype for Business client, navigate to Options> Tools >
Options > Personal, and check Save call logs in my emails Conversation History folder.