Operation Manual

Polycom VVX Business Media Phones User Guide
Polycom, Inc. 76
Forward Calls to Delegates
If you have delegates assigned to your line, you can forward all incoming calls directly to your delegates.
See the section Boss-Admin for Skype for Business for more information on delegates.
To forward all Skype for Business calls to your delegates:
» Select Forward > Forward to Delegates.
Simultaneously Ring Delegates
If you have delegates assigned to your line, you can enable your delegates’ phones to simultaneously ring
when you receive incoming calls. See the section Boss-Admin for Skype for Business for more information
on delegates.
To simultaneously ring your delegates’ phones for incoming calls:
» Select Forward > Simultaneously Ring My Delegates.
Divert Calls to a Contact
You can divert all incoming calls from a particular contact to another contact.
To divert incoming calls from a contact:
1 Select Directories > Contact Directory.
On VVX 1500 phones, press the Directory key and select Contact Directory.
2 From the Contact Directory, select a contact.
On VVX 1500 phones, select a contact and tap Edit.
3 From the Contact Information screen, select Edit or tap .
4 From the Edit Contact screen, select Divert Contact, and enter a contact’s number.
5 Select Auto Divert > Enabled.
6 Select Save.