Operation Manual

Polycom VVX Business Media Phones User Guide
Polycom, Inc. 94
Enable Privacy on a Bridge Call
You can enable privacy on a bridge call to prevent additional MADN members from barging into the call.
To enable privacy on a bridge call on a public line:
» During a bridge call, select Transfer and dial the PRV code or select the Privacy soft key, if enabled.
A confirmation tone plays when privacy is enabled, and the call is resumed automatically. The bridge
call is now private and additional MADN members are not allowed to join the call.
Shared Line Appearance for Skype for Business
When your phone is registered with the Skype for Business Server, you can use the Shared Line
Appearance (SLA) feature to share a single line with other contacts as a member of a group. System
administrators assign members to SLA groups.
Any SLA group member can place, answer, hold, or resume calls on the line, and all group members can
view the status of a call on the shared line on their phones. Each line supports up to 24 call appearances.
Only one call at a time can be active on the shared line appearance. If a call is placed to the shared line with
an active call in place, the incoming call is sent to another shared line.
This feature is not supported on VVX 101, 201, and 1500 phones. Check with your system administrator to
find out if this feature is available on your phone.
Shared Line Appearance Limitations
The following features are not available or have limitations on lines for secondary SLA group members:
● Outgoing calls are not supported.
● Enabling and using Better Together is not supported.
● Conference calling is not available.
● Parking calls is not supported.
Answering SLA Calls
Any incoming call to the shared line rings on all group members' phones simultaneously, the call is displayed
on all members' screens, and a green LED light flashes on the line key.
Any group member can respond to an incoming call to the shared line. When a group member answers an
incoming call, the line key’s LED indicator on all phones changes to a steady red light to indicate the call
was answered. Members can also view the status of a call on the shared line by pressing and holding the
corresponding line key for one second. The call's status displays for five seconds.
Resume Held SLA Calls
Any SLA member can resume a held call on the shared line. When an active call is placed on hold on the
shared line, all group members are notified of the call’s new status by a flashing red LED light on the line
key on all members’ phones, if enabled by your system administrator.