Operation Manual

Polycom VVX Business Media Phones User Guide
Polycom, Inc. 100
series phones, a steady red LED light on the boss’s line key indicates there is an active call on the boss’s
line.
The next figure displays a call on the boss’s line on a VVX 500/501 phone.
Call on the boss's line on a VVX 500/501 phone
View Held Boss Calls
Bosses and delegates can both view held calls on the boss’s line. A flashing red bar or LED light indicates
that a call is on hold on a boss’s line.
To view held calls on a boss’s line on the delegate’s phone:
» Press and hold the boss’s line key.
All held calls display, as shown next on the VVX 400 series phones.
Resume Held Boss Calls
Any assigned delegate can resume held calls on the boss’s line.
To resume a call held on a boss’s line:
1 Press and hold the boss’s line key.
2 Select the call and select Pickup.