Operation Manual

Polycom VVX Business Media Phones User Guide
Polycom, Inc. 214
 If signed in with different user accounts and the incoming call is for the account signed into Skype
for Business, click Answer in the Skype for Business client.
The call is displayed on your VVX phone and in the Skype for Business client, the PC audio icon
is displayed next to the Skype for Business call, and the audio for the call is played through
the phone’s speakerphone.
 If signed in with different user accounts and the incoming call is for the account signed into the
phone, press the Answer soft key on the phone.
The call is displayed on the phone only.
Place BToE Calls
You can place calls to Skype for Business contacts in the Skype for Business client and on your phone.
To place a call from your Skype for Business client:
» Choose a contact and select Call.
Pause and Resume BToE Calls
When you are signed into your phone and the Skype for Business client with different user accounts, you
can pause active audio and video Skype for Business calls on your phone. However, when you pause an
audio or video call on your phone, the call remains active in the Skype for Business client on your computer.
To pause and resume a Skype for Business audio or video call:
1 Select Pause on your phone.
The audio or video call is paused on your phone, but not in the Skype for Business client on your
computer.
2 Press Resume on your phone.
Move Call Audio between Your Phone and Computer
During an active Skype for Business call, you can move the call audio from your phone to your computer or
from your computer to your phone.
To move call audio between the Skype for Business client and the phone:
1 During an active call in the Skype for Business client, click .
2 Click Devices and do one of the following:
 Click Handset to move the call audio from your computer to your phone.
 Click PC Mic and Speakers to move the call audio from your phone to your computer.
Note: Conference calling not available on VVX phones with BToE enabled
You cannot make conference calls and the Conference and Join soft keys do not display on your
BToE-enabled phone running UC software 5.x.x. However, you can make conference calls using your
Skype for Business client. To make a conference call in your Skype for Business client, add a
participant during an active call. To make a conference call on your phone, you need to disable BToE.
To disable BToE, press the BTOE soft key and press Disable.