Operation Manual

Polycom VVX Business Media Phones User Guide
Polycom, Inc. 56
When you place calls from call lists or directories, your phone automatically chooses the protocol to use
based on the information in the call list or directory. When you add a contact to your Contact Directory, you
can specify the protocol the contact uses to handle calls. This enables your phone to automatically use the
correct protocol when you dial the contact. See the section Managing the Contact Directory for information
on adding contacts.
Answer Audio Calls
When you receive an incoming call on your phone, you can choose to answer the call in various ways. This
section includes the following topics on answering calls:
● Answer Incoming Calls
● Answer Calls from the Calls Screen
● Answer a Call When in a Call
● Answering Calls on Shared Lines
● Answer Calls Automatically
● Answer Calls on a Locked Phone
● Answer Intercom Calls
● Answer Calls from VVX Expansion Modules
Answer Incoming Calls
When you receive an incoming call, your phone rings and an Incoming Call screen is displayed, as shown
next. In the Incoming Call screen, you can choose to answer or reject the incoming call.
Incoming Call window
To answer an incoming call:
» Do one of the following:
 Pick up the handset.
 Press or select Answer.
Note: Setting up a visual incoming call alert
Your system administrator can enable the screen to flash bright orange when you have an incoming
call. The screen continues to flash until the incoming call is displayed in the Home or Calls screen. For
more information about this feature, see your system administrator.