Operation Manual

Polycom VVX Business Media Phones User Guide
Polycom, Inc. 67
 Tap and hold the phone line.
 On VVX 500/501 and 600/601 phones, swipe the screen from right to left.
When you select a phone line that does not have an active call, the first held call on that line is automatically
resumed, even if you already have an active call on a different line.
Display Calls from the Calls Screen
You can also view multiple calls on your line from the Calls screen.
To display your calls in the Calls screen:
» Do one of the following:
 On VVX 101 and 201 phones, press the L–>C soft key.
 From the Lines or Home screen, press .
 On VVX 500/501 and 600/601 phones, tap in the status bar.
The Calls screen is displayed with the list of active and held calls for each line on the phone.
Active and held calls for each line on the Calls screen on VVX 101 and 400 series
Manage Calls from the Calls Screen
From the Calls screen, you can manage a call by holding, resuming, or transferring the call, or you can
initiate a conference.
To manage a call from the Calls screen:
1 Select a call.
The call is highlighted.
2 Do one of the following:
 Select Hold to place an active call on hold.
 Select Resume to make a held call active.
 Select End Call to end a call with a contact. You can end active calls only, so resume the held call
first before ending it.
 Select Transfer to send the call to another contact.