Operation Manual

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones and Polycom® VVX® Camera User Guide

Setting the Call Rate for Video Calls

You can set the maximum bandwidth to use for a video call. The call rate you select applies to your next

video call.

Note: Why Can’t I Choose Certain Call Rates?

Your system administrator can set a maximum call rate for video calls. If your system

administrator sets a call rate limit, you won’t be able to select a call rate above this limit.

To set the maximum bandwidth to use for video calls:

1 Tap Settings from Home view, and tap Basic > Call Rate.

2 From the Call Rate screen, tap the maximum call rate you want to use for video calls. You can

choose a call rate between 128 kbps and 768 kbps. The default setting is 512 kbps.

Placing Audio-Only Calls

If your administrator has enabled video on your phone, all calls you place are video calls. This means

that:

 The person you call will see you on their phone.

 If the person you call sends video, you’ll see the person on your phone.

Your administrator can enable your phone to send audio calls only. This means that no video

information will be included in the call at all. Your phone screen won’t display any video windows, and

you won’t have the option to send video. If the person you call sends video, you won’t see them.

Your system administrator can also set up your phone so that you can choose the call mode—either

video or audio-only—for the calls you place. If this is set up on your phone, you can choose the call

mode on a call-by-call basis, as well as choose a mode to apply to all the calls you place.

To choose audio-only or video mode for all your calls:

1 From Home view, tap Settings, and tap Basic > Video > Video Call Settings.

2 From the Video Call Settings screen, tap Default Call Mode, and tap Audio only or Video.

The mode you choose will apply to your next call and all subsequent calls.

Note: Audio-only Calls and H.323

Placing audio-only calls applies to SIP calls only. This feature is not available for H.323 calls.