User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 3 - Monitoring On Going Conferences
3-4
Table 3-1: On Going Conference Status - Parameters
Column Name Description
Name The name of the On Going Conference and an icon
indicating the conference type and status. For a
detailed description of the various conference and
participant icons, see the description of the Monitor
pane columns in Table 3-2 On Going Conference -
Monitor Pane Columns page 3-7.
Status Additional information about the conference status,
such as Locked or On Hold.
Connection The connection status of the participant, such as
Connected, or Disconnected
Starts At The actual start date and time of the conference.
End Time The scheduled end date and time of the conference.
ID A sequential ID number assigned to the conference by
the system for use by the Call Detail Record (CDR)
utility.
Connected The number of participants currently connected to the
conference.
Dial-In Number The number participants can use to dial into the
conference from a telephone/ISDN line.
Join Conference The names of conferences the Operator Conference
has joined:
• Operator Conference – the name of the
conference joined by the operator.
• On Going Conference – the name of the operator
who joined the conference (the operator
conference name is identical to the operator’s
login name).
Entry Password The password to be used by participants to join the
conference.
Chairperson
Password
The password to be used by a participant to join the
conference as the chairperson.