User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 4 - Operations Performed During On Going Conferences
4-8
To delete a participant:
1. Right-click the icon of the participant to delete, and then click Delete, or
press the <Del> key.
A message appears, requesting you to confirm the deletion.
2. Click Yes to delete the selected participant.
The participant's name disappears from the participants list in the
Monitor, Status and Browser panes. To reconnect the participant who has
been deleted from a conference, you must add this participant to the
conference as a new participant.
Naming Undefined Dial-in Participants
The MGC Manager automatically assigns names to all dial-in participants
who were not defined prior to the start of the conference (undefined
participants) once they connect to the conference. This default name is
derived from the conference name and a sequential number.
You can edit the automatically assigned name to correctly display it in the
Monitor and Status panes. The name change is also updated in the Call Detail
Record (CDR) which is used for billing. Usually the operator changes the
name while attending the participant (in the Operator conference).
You can also change participants names when they are waiting in the Entry
Queue or when they are connected to the conference.
To name a “Meet Me” dial-in participant:
1. List the participants in the Operator conference, in an On Going
Conference or in the Participants Queue.