User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 7 - Attended Conferencing
7-18
Dial-In Numbers
(cont.)
To define the dial-in numbers:
1. Click the plus [+] icon to add a range of dial-in
numbers.
The Add Dial-in Range dialog box
opens.
2. In the First Phone Number box enter the first
dial-in number in the range of numbers to be
used for filtering.
3. In the Last Phone Number box enter the last dial-
in number in the range of numbers to be used for
filtering.
To use one number, enter the same dial-in
number in the First and Last Phone Number
boxes.
4. Click OK.
The dial-in numbers range appears in the
Participants Queue Filter dialog box.
Repeat steps 1-4 to define additional dial-in number
ranges to be filtered.
To remove a range of dial-in numbers, select the
range to remove and click the minus [-] icon.
When no dial-in number ranges are defined in the
filter, dial-in number is not used as a criterion for
displaying a participant in the Participants Queue
window.
Table 7-5: Participants Queue Filter Options (Continued)
Field/Option Description