User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 8 - Recording
8-2
Figure 8-1 shows the system components, connections and data flow of the
system.
Figure 8-1: ReadiRecorder System and Connectivity
System Setup
Recording of conferences is performed over a PSTN/ISDN or an IP (H.323)
connection established between the conferencing MCU and the
ReadiRecorder. The Polycom ReadiRecorder handles any combination of
recordings or playbacks on up to 48 ports in a mixed IP or PSTN/ISDN
network. Conferences are recorded by the ReadiRecorder over a dial-out
connection from the conference to the recording system. This connection is
called Recording Link. Recording Links are defined on the conferencing
MCU, in the MGC Manager application.
To connect conferences to the recording system, the Recording Link uses the
dialing number which was defined in the ReadiRecorder’s Recording Service.
To access the stored recordings of conferences, the end-user dials the number
which was defined in the ReadiRecorder’s Playback Service. Recording and
Playback Services are configured on the ReadiRecorder in the MGC Manager
application.
An additional component required for the Recording and Playback Services is
the IVR Message Service. IVR must be configured before the Recording and
Playback Services definition since it includes the DTMF codes and messages,
such as pause or resume recordings which are required for controlling the
Audio only
E1/ T1/
H323
Readi
Readi
Recorde
Recorde
r
r
unit
unit
WAV files
External
Backup
POTS
H323 /
SIP
MGC Manager
FTP/NFS
Conferencing
MCU
Local Disk
120 GB
Users
DB
Playback
Recording
Storing Backup
Authentication
Download/
Playback
Voice
Processing
ReadiRecorder
Management &
Settings
ReadiRecorder
Website
Browser
Voice
Processing
User
Management
& Settings
User
Workstation