User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 8 - Recording
8-4
Download and Playback
Users can easily download recordings to a local PC or listen to them from a
telephone or on the Web. To access the files stored on the ReadiRecorder, the
user must submit the Recording ID (via DTMF) or login to the Web site and
select the recording to listen to or download. To download a file without
login, the user must open the Home Page and submit the Recording ID.
Recording System Setup Procedures
For the recording system to function, you must configure both the recorder
and the conferencing MCU with the required components.
ReadiRecorder Setup
Installing and configuring the ReadiRecorder is performed in the MGC
Manager application, using similar procedures as for installing and
configuring an MCU.
Assuming that the MGC Manager is already installed on your workstation,
you must perform the following tasks to set up the ReadiRecorder side:
1. Install the unit, power it up and perform the required IP configuration.
2. Start the MGC Manager application and connect to the conferencing
MCUs.
3. Add the ReadiRecorder to the MCU network using its configured IP and
connect it to the MCU network.
4. (Optional) Obtain an SSL certificate for the ReadiRecorder.
5. Configure the required PSTN/ISDN or IP Network Services for the unit.
6. Configure the IVR (Interactive Voice Response) Services and messages
for managing recordings and playbacks.
7. Set up Recording and Playback Services for recording related prompts
and assign the dialing numbers.
8. (Optional) Configure the recording system settings: allocate disk space
for each user’s recordings, define database use and backup and delete
policies.
9. (Optional) Set up system.cfg flags related to recording.
10. Register users in the ReadiRecorder Web site or link to an external users
database to enable them to play and download the conference recordings.